{"id":53016,"date":"2026-08-14T16:21:24","date_gmt":"2026-08-14T09:21:24","guid":{"rendered":"https:\/\/lacviet.vn\/?p=53016"},"modified":"2026-08-14T17:21:33","modified_gmt":"2026-08-14T10:21:33","slug":"kpi-cho-nhan-vien-ke-toan","status":"publish","type":"post","link":"https:\/\/lacviet.vn\/en\/kpi-cho-nhan-vien-ke-toan\/","title":{"rendered":"KPI cho nh\u00e2n vi\u00ean k\u1ebf to\u00e1n: M\u1eabu KPI Excel + C\u00e1ch x\u00e2y d\u1ef1ng hi\u1ec7u qu\u1ea3 2026"},"content":{"rendered":"

KPI cho nh\u00e2n vi\u00ean k\u1ebf to\u00e1n<\/strong> l\u00e0 h\u1ec7 th\u1ed1ng c\u00e1c ch\u1ec9 s\u1ed1 \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c, gi\u00fap doanh nghi\u1ec7p \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh nhi\u1ec7m v\u1ee5 c\u1ee7a t\u1eebng v\u1ecb tr\u00ed nh\u01b0 k\u1ebf to\u00e1n t\u1ed5ng h\u1ee3p, k\u1ebf to\u00e1n c\u00f4ng n\u1ee3, k\u1ebf to\u00e1n thu\u1ebf, k\u1ebf to\u00e1n thanh to\u00e1n hay k\u1ebf to\u00e1n ti\u1ec1n l\u01b0\u01a1ng.<\/p>\n

Tuy nhi\u00ean, kh\u00f4ng \u00edt doanh nghi\u1ec7p v\u1eabn loay hoay trong vi\u1ec7c l\u1ef1a ch\u1ecdn ch\u1ec9 ti\u00eau ph\u00f9 h\u1ee3p. C\u00f3 n\u01a1i s\u1eed d\u1ee5ng c\u00f9ng m\u1ed9t m\u1eabu KPI cho v\u1ecb tr\u00ed nh\u00e2n vi\u00ean k\u1ebf to\u00e1n cho t\u1ea5t c\u1ea3 c\u00e1c ch\u1ee9c danh, trong khi c\u00f3 doanh nghi\u1ec7p l\u1ea1i x\u00e2y d\u1ef1ng qu\u00e1 nhi\u1ec1u KPI khi\u1ebfn nh\u00e2n vi\u00ean kh\u00f3 t\u1eadp trung v\u00e0o nh\u1eefng m\u1ee5c ti\u00eau quan tr\u1ecdng. \u0110i\u1ec1u n\u00e0y l\u00e0m gi\u1ea3m hi\u1ec7u qu\u1ea3 c\u1ee7a h\u1ec7 th\u1ed1ng \u0111\u00e1nh gi\u00e1 v\u00e0 ch\u01b0a ph\u1ea3n \u00e1nh \u0111\u00fang n\u0103ng l\u1ef1c c\u1ee7a t\u1eebng c\u00e1 nh\u00e2n.<\/p>\n

Trong b\u00e0i vi\u1ebft n\u00e0y, L\u1ea1c Vi\u1ec7t<\/a> s\u1ebd h\u01b0\u1edbng d\u1eabn chi ti\u1ebft v\u1ec1 c\u00e1ch x\u00e2y d\u1ef1ng KPI cho nh\u00e2n vi\u00ean k\u1ebf to\u00e1n, b\u1ed9 m\u1eabu KPI cho nh\u00e2n vi\u00ean k\u1ebf to\u00e1n theo t\u1eebng v\u1ecb tr\u00ed, ti\u00eau ch\u00ed \u0111\u00e1nh gi\u00e1 th\u1ef1c t\u1ebf, nh\u1eefng sai l\u1ea7m c\u1ea7n tr\u00e1nh khi tri\u1ec3n khai.<\/p>\n

B\u1ed9 KPI cho nh\u00e2n vi\u00ean k\u1ebf to\u00e1n theo t\u1eebng v\u1ecb tr\u00ed<\/em><\/h2>\n

Kh\u00f4ng c\u00f3 m\u1ed9t m\u1eabu KPI cho nh\u00e2n vi\u00ean k\u1ebf to\u00e1n n\u00e0o ph\u00f9 h\u1ee3p v\u1edbi m\u1ecdi doanh nghi\u1ec7p ho\u1eb7c m\u1ecdi ch\u1ee9c danh. M\u1ed7i v\u1ecb tr\u00ed trong ph\u00f2ng k\u1ebf to\u00e1n \u0111\u1ea3m nh\u1eadn m\u1ed9t nh\u00f3m nhi\u1ec7m v\u1ee5 kh\u00e1c nhau, v\u00ec v\u1eady h\u1ec7 th\u1ed1ng KPI c\u0169ng c\u1ea7n \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf ri\u00eang \u0111\u1ec3 ph\u1ea3n \u00e1nh \u0111\u00fang hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c.<\/p>\n

KPI cho k\u1ebf to\u00e1n t\u1ed5ng h\u1ee3p<\/h3>\n

K\u1ebf to\u00e1n t\u1ed5ng h\u1ee3p l\u00e0 v\u1ecb tr\u00ed ch\u1ecbu tr\u00e1ch nhi\u1ec7m t\u1ed5ng h\u1ee3p d\u1eef li\u1ec7u t\u1eeb nhi\u1ec1u ph\u1ea7n h\u00e0nh kh\u00e1c nhau \u0111\u1ec3 l\u1eadp b\u00e1o c\u00e1o t\u00e0i ch\u00ednh, b\u00e1o c\u00e1o qu\u1ea3n tr\u1ecb, h\u1ed7 tr\u1ee3 ban l\u00e3nh \u0111\u1ea1o \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh. V\u00ec v\u1eady, KPI nh\u00e2n vi\u00ean k\u1ebf to\u00e1n \u1edf v\u1ecb tr\u00ed n\u00e0y c\u1ea7n \u01b0u ti\u00ean ch\u1ea5t l\u01b0\u1ee3ng s\u1ed1 li\u1ec7u v\u00e0 kh\u1ea3 n\u0103ng ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c \u0111\u00fang th\u1eddi h\u1ea1n.<\/p>\n

M\u1ed9t m\u1eabu KPI cho v\u1ecb tr\u00ed nh\u00e2n vi\u00ean k\u1ebf to\u00e1n t\u1ed5ng h\u1ee3p c\u00f3 th\u1ec3 tham kh\u1ea3o nh\u01b0 sau:<\/p>\n\n\n\n\n\n\n\n\n
KPI<\/strong><\/td>\nM\u1ee5c ti\u00eau tham kh\u1ea3o<\/strong><\/td>\nTr\u1ecdng s\u1ed1<\/strong><\/td>\n<\/tr>\n
T\u1ef7 l\u1ec7 b\u00e1o c\u00e1o t\u00e0i ch\u00ednh ho\u00e0n th\u00e0nh \u0111\u00fang h\u1ea1n<\/td>\n\u2265 100%<\/td>\n25%<\/td>\n<\/tr>\n
T\u1ef7 l\u1ec7 sai s\u00f3t tr\u00ean b\u00e1o c\u00e1o sau khi ph\u00ea duy\u1ec7t<\/td>\n\u2264 1%<\/td>\n30%<\/td>\n<\/tr>\n
Th\u1eddi gian ho\u00e0n th\u00e0nh kh\u00f3a s\u1ed5 cu\u1ed1i k\u1ef3<\/td>\nTheo quy \u0111\u1ecbnh doanh nghi\u1ec7p<\/td>\n20%<\/td>\n<\/tr>\n
Ho\u00e0n th\u00e0nh quy\u1ebft to\u00e1n theo k\u1ebf ho\u1ea1ch<\/td>\n100%<\/td>\n15%<\/td>\n<\/tr>\n
M\u1ee9c \u0111\u1ed9 ph\u1ed1i h\u1ee3p v\u1edbi c\u00e1c ph\u00f2ng ban<\/td>\n\u2265 90%<\/td>\n10%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

V\u00ed d\u1ee5, n\u1ebfu doanh nghi\u1ec7p quy \u0111\u1ecbnh b\u00e1o c\u00e1o t\u00e0i ch\u00ednh ph\u1ea3i ho\u00e0n th\u00e0nh trong v\u00f2ng ba ng\u00e0y sau khi k\u1ebft th\u00fac th\u00e1ng th\u00ec KPI s\u1ebd theo d\u00f5i s\u1ed1 th\u00e1ng nh\u00e2n vi\u00ean ho\u00e0n th\u00e0nh \u0111\u00fang th\u1eddi h\u1ea1n. \u0110\u1ed3ng th\u1eddi, t\u1ef7 l\u1ec7 b\u00e1o c\u00e1o ph\u1ea3i ch\u1ec9nh s\u1eeda sau khi tr\u00ecnh k\u00fd c\u0169ng l\u00e0 ch\u1ec9 s\u1ed1 ph\u1ea3n \u00e1nh ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c, tr\u00e1nh t\u00ecnh tr\u1ea1ng ho\u00e0n th\u00e0nh nhanh nh\u01b0ng thi\u1ebfu ch\u00ednh x\u00e1c.<\/p>\n

KPI cho k\u1ebf to\u00e1n c\u00f4ng n\u1ee3<\/h3>\n

\u0110\u1ed1i v\u1edbi k\u1ebf to\u00e1n c\u00f4ng n\u1ee3, m\u1ee5c ti\u00eau l\u1edbn nh\u1ea5t l\u00e0 ki\u1ec3m so\u00e1t c\u00e1c kho\u1ea3n ph\u1ea3i thu, ph\u1ea3i tr\u1ea3, h\u1ea1n ch\u1ebf ph\u00e1t sinh n\u1ee3 qu\u00e1 h\u1ea1n. N\u1ebfu qu\u1ea3n l\u00fd c\u00f4ng n\u1ee3 kh\u00f4ng hi\u1ec7u qu\u1ea3, doanh nghi\u1ec7p c\u00f3 th\u1ec3 g\u1eb7p kh\u00f3 kh\u0103n v\u1ec1 d\u00f2ng ti\u1ec1n d\u00f9 doanh thu v\u1eabn t\u0103ng tr\u01b0\u1edfng.<\/p>\n

Do \u0111\u00f3, KPI cho ph\u00f2ng k\u1ebf to\u00e1n \u1edf nh\u00f3m c\u00f4ng n\u1ee3 th\u01b0\u1eddng t\u1eadp trung v\u00e0o kh\u1ea3 n\u0103ng ki\u1ec3m so\u00e1t v\u00e0 \u0111\u1ed1i chi\u1ebfu s\u1ed1 li\u1ec7u.<\/p>\n\n\n\n\n\n\n\n
KPI<\/strong><\/td>\nM\u1ee5c ti\u00eau tham kh\u1ea3o<\/strong><\/td>\nTr\u1ecdng s\u1ed1<\/strong><\/td>\n<\/tr>\n
T\u1ef7 l\u1ec7 \u0111\u1ed1i chi\u1ebfu c\u00f4ng n\u1ee3 \u0111\u00fang h\u1ea1n<\/td>\n\u2265 98%<\/td>\n30%<\/td>\n<\/tr>\n
T\u1ef7 l\u1ec7 thu h\u1ed3i c\u00f4ng n\u1ee3 \u0111\u00fang k\u1ebf ho\u1ea1ch<\/td>\n\u2265 95%<\/td>\n30%<\/td>\n<\/tr>\n
T\u1ef7 l\u1ec7 c\u00f4ng n\u1ee3 qu\u00e1 h\u1ea1n<\/td>\n\u2264 5%<\/td>\n20%<\/td>\n<\/tr>\n
Sai l\u1ec7ch c\u00f4ng n\u1ee3 sau \u0111\u1ed1i chi\u1ebfu<\/td>\n\u2264 1%<\/td>\n20%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

V\u00ed d\u1ee5, n\u1ebfu doanh nghi\u1ec7p quy \u0111\u1ecbnh to\u00e0n b\u1ed9 c\u00f4ng n\u1ee3 ph\u1ea3i \u0111\u01b0\u1ee3c \u0111\u1ed1i chi\u1ebfu tr\u01b0\u1edbc ng\u00e0y 05 h\u1eb1ng th\u00e1ng th\u00ec KPI s\u1ebd theo d\u00f5i t\u1ef7 l\u1ec7 ho\u00e0n th\u00e0nh \u0111\u00fang th\u1eddi h\u1ea1n. Khi t\u1ef7 l\u1ec7 c\u00f4ng n\u1ee3 qu\u00e1 h\u1ea1n gi\u1ea3m qua t\u1eebng k\u1ef3, doanh nghi\u1ec7p c\u0169ng c\u1ea3i thi\u1ec7n \u0111\u01b0\u1ee3c d\u00f2ng ti\u1ec1n v\u00e0 gi\u1ea3m \u00e1p l\u1ef1c t\u00e0i ch\u00ednh.<\/p>\n

KPI cho k\u1ebf to\u00e1n thanh to\u00e1n<\/h3>\n

K\u1ebf to\u00e1n thanh to\u00e1n ch\u1ecbu tr\u00e1ch nhi\u1ec7m x\u1eed l\u00fd c\u00e1c kho\u1ea3n chi, thanh to\u00e1n cho nh\u00e0 cung c\u1ea5p, ki\u1ec3m so\u00e1t t\u00ednh h\u1ee3p l\u1ec7 c\u1ee7a h\u1ed3 s\u01a1 tr\u01b0\u1edbc khi gi\u1ea3i ng\u00e2n. M\u1ed9t quy tr\u00ecnh thanh to\u00e1n ch\u1eadm ho\u1eb7c sai s\u00f3t c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng s\u1ea3n xu\u1ea5t kinh doanh c\u0169ng nh\u01b0 uy t\u00edn c\u1ee7a doanh nghi\u1ec7p v\u1edbi \u0111\u1ed1i t\u00e1c.<\/p>\n

M\u1ed9t m\u1eabu KPI cho nh\u00e2n vi\u00ean k\u1ebf to\u00e1n \u1edf v\u1ecb tr\u00ed n\u00e0y n\u00ean k\u1ebft h\u1ee3p gi\u1eefa t\u1ed1c \u0111\u1ed9 x\u1eed l\u00fd v\u00e0 t\u00ednh ch\u00ednh x\u00e1c.<\/p>\n\n\n\n\n\n\n\n
KPI<\/strong><\/td>\nM\u1ee5c ti\u00eau tham kh\u1ea3o<\/strong><\/td>\nTr\u1ecdng s\u1ed1<\/strong><\/td>\n<\/tr>\n
T\u1ef7 l\u1ec7 thanh to\u00e1n \u0111\u00fang h\u1ea1n<\/td>\n\u2265 98%<\/td>\n35%<\/td>\n<\/tr>\n
T\u1ef7 l\u1ec7 ch\u1ee9ng t\u1eeb h\u1ee3p l\u1ec7 ngay t\u1eeb l\u1ea7n \u0111\u1ea7u<\/td>\n\u2265 99%<\/td>\n30%<\/td>\n<\/tr>\n
Th\u1eddi gian x\u1eed l\u00fd \u0111\u1ec1 ngh\u1ecb thanh to\u00e1n<\/td>\nTheo SLA n\u1ed9i b\u1ed9<\/td>\n20%<\/td>\n<\/tr>\n
T\u1ef7 l\u1ec7 h\u1ed3 s\u01a1 ph\u1ea3i x\u1eed l\u00fd l\u1ea1i<\/td>\n\u2264 2%<\/td>\n15%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

V\u00ed d\u1ee5, n\u1ebfu quy tr\u00ecnh n\u1ed9i b\u1ed9 quy \u0111\u1ecbnh th\u1eddi gian x\u1eed l\u00fd \u0111\u1ec1 ngh\u1ecb thanh to\u00e1n kh\u00f4ng qu\u00e1 hai ng\u00e0y l\u00e0m vi\u1ec7c th\u00ec KPI s\u1ebd \u0111o s\u1ed1 l\u01b0\u1ee3ng h\u1ed3 s\u01a1 ho\u00e0n th\u00e0nh \u0111\u00fang th\u1eddi gian n\u00e0y. \u0110\u1ed3ng th\u1eddi, t\u1ef7 l\u1ec7 ch\u1ee9ng t\u1eeb b\u1ecb tr\u1ea3 l\u1ea1i v\u00ec thi\u1ebfu th\u00f4ng tin c\u0169ng ph\u1ea3n \u00e1nh ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean.<\/p>\n

KPI cho k\u1ebf to\u00e1n thu\u1ebf<\/h3>\n

\u0110\u00e2y l\u00e0 v\u1ecb tr\u00ed c\u00f3 m\u1ee9c \u0111\u1ed9 r\u1ee7i ro cao v\u00ec li\u00ean quan tr\u1ef1c ti\u1ebfp \u0111\u1ebfn ngh\u0129a v\u1ee5 thu\u1ebf v\u00e0 vi\u1ec7c tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt. M\u1ed9t sai s\u00f3t nh\u1ecf trong k\u00ea khai c\u0169ng c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn \u0111i\u1ec1u ch\u1ec9nh h\u1ed3 s\u01a1 ho\u1eb7c ph\u00e1t sinh chi ph\u00ed x\u1eed ph\u1ea1t.<\/p>\n

Theo quy \u0111\u1ecbnh c\u1ee7a B\u1ed9 T\u00e0i ch\u00ednh v\u00e0 T\u1ed5ng c\u1ee5c Thu\u1ebf, doanh nghi\u1ec7p c\u1ea7n th\u1ef1c hi\u1ec7n k\u00ea khai n\u1ed9p thu\u1ebf \u0111\u00fang th\u1eddi h\u1ea1n, l\u01b0u tr\u1eef ch\u1ee9ng t\u1eeb \u0111\u1ea7y \u0111\u1ee7, cung c\u1ea5p h\u1ed3 s\u01a1 khi c\u01a1 quan qu\u1ea3n l\u00fd y\u00eau c\u1ea7u.<\/p>\n

M\u1ed9t m\u1eabu KPI cho v\u1ecb tr\u00ed nh\u00e2n vi\u00ean k\u1ebf to\u00e1n thu\u1ebf c\u00f3 th\u1ec3 g\u1ed3m:<\/p>\n\n\n\n\n\n\n\n
KPI<\/strong><\/td>\nM\u1ee5c ti\u00eau tham kh\u1ea3o<\/strong><\/td>\nTr\u1ecdng s\u1ed1<\/strong><\/td>\n<\/tr>\n
T\u1ef7 l\u1ec7 t\u1edd khai n\u1ed9p \u0111\u00fang h\u1ea1n<\/td>\n100%<\/td>\n35%<\/td>\n<\/tr>\n
T\u1ef7 l\u1ec7 sai s\u00f3t h\u1ed3 s\u01a1 thu\u1ebf<\/td>\n\u2264 1%<\/td>\n30%<\/td>\n<\/tr>\n
Ho\u00e0n th\u00e0nh h\u1ed3 s\u01a1 quy\u1ebft to\u00e1n \u0111\u00fang k\u1ebf ho\u1ea1ch<\/td>\n100%<\/td>\n20%<\/td>\n<\/tr>\n
S\u1ed1 ki\u1ebfn ngh\u1ecb ho\u1eb7c l\u1ed7i do c\u01a1 quan thu\u1ebf ph\u00e1t hi\u1ec7n<\/td>\nC\u00e0ng th\u1ea5p c\u00e0ng t\u1ed1t<\/td>\n15%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Nh\u1eefng KPI n\u00e0y gi\u00fap doanh nghi\u1ec7p ch\u1ee7 \u0111\u1ed9ng ki\u1ec3m so\u00e1t r\u1ee7i ro ph\u00e1p l\u00fd thay v\u00ec ch\u1ec9 x\u1eed l\u00fd khi \u0111\u00e3 ph\u00e1t sinh sai ph\u1ea1m.<\/p>\n

KPI cho k\u1ebf to\u00e1n kho<\/h3>\n

K\u1ebf to\u00e1n kho \u0111\u00f3ng vai tr\u00f2 k\u1ebft n\u1ed1i gi\u1eefa b\u1ed9 ph\u1eadn k\u1ebf to\u00e1n v\u00e0 qu\u1ea3n l\u00fd kho h\u00e0ng. M\u1ee5c ti\u00eau c\u1ee7a v\u1ecb tr\u00ed n\u00e0y l\u00e0 b\u1ea3o \u0111\u1ea3m s\u1ed1 li\u1ec7u t\u1ed3n kho tr\u00ean h\u1ec7 th\u1ed1ng lu\u00f4n kh\u1edbp v\u1edbi th\u1ef1c t\u1ebf, \u0111\u1ed3ng th\u1eddi c\u1eadp nh\u1eadt k\u1ecbp th\u1eddi c\u00e1c nghi\u1ec7p v\u1ee5 nh\u1eadp, xu\u1ea5t, \u0111i\u1ec1u chuy\u1ec3n h\u00e0ng h\u00f3a.<\/p>\n

N\u1ebfu s\u1ed1 li\u1ec7u kho kh\u00f4ng ch\u00ednh x\u00e1c, doanh nghi\u1ec7p c\u00f3 th\u1ec3 g\u1eb7p kh\u00f3 kh\u0103n trong vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch s\u1ea3n xu\u1ea5t, mua h\u00e0ng ho\u1eb7c ki\u1ec3m so\u00e1t chi ph\u00ed.<\/p>\n

M\u1ed9t b\u1ed9 KPI nh\u00e2n vi\u00ean k\u1ebf to\u00e1n d\u00e0nh cho k\u1ebf to\u00e1n kho c\u00f3 th\u1ec3 bao g\u1ed3m:<\/p>\n\n\n\n\n\n\n\n
KPI<\/strong><\/td>\nM\u1ee5c ti\u00eau tham kh\u1ea3o<\/strong><\/td>\nTr\u1ecdng s\u1ed1<\/strong><\/td>\n<\/tr>\n
T\u1ef7 l\u1ec7 ch\u00eanh l\u1ec7ch t\u1ed3n kho<\/td>\n\u2264 1%<\/td>\n35%<\/td>\n<\/tr>\n
T\u1ef7 l\u1ec7 sai l\u1ec7ch sau ki\u1ec3m k\u00ea<\/td>\n\u2264 1%<\/td>\n25%<\/td>\n<\/tr>\n
T\u1ef7 l\u1ec7 c\u1eadp nh\u1eadt nh\u1eadp – xu\u1ea5t \u0111\u00fang th\u1eddi gian<\/td>\n\u2265 98%<\/td>\n25%<\/td>\n<\/tr>\n
Th\u1eddi gian x\u1eed l\u00fd ch\u1ee9ng t\u1eeb kho<\/td>\nTheo quy \u0111\u1ecbnh<\/td>\n15%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Vi\u1ec7c \u00e1p d\u1ee5ng c\u00e1c KPI n\u00e0y gi\u00fap doanh nghi\u1ec7p ki\u1ec3m so\u00e1t h\u00e0ng t\u1ed3n kho ch\u00ednh x\u00e1c h\u01a1n, \u0111\u1ed3ng th\u1eddi gi\u1ea3m r\u1ee7i ro th\u1ea5t tho\u00e1t, sai l\u1ec7ch s\u1ed1 li\u1ec7u.<\/p>\n

KPI cho k\u1ebf to\u00e1n ti\u1ec1n l\u01b0\u01a1ng<\/h3>\n

K\u1ebf to\u00e1n ti\u1ec1n l\u01b0\u01a1ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m t\u00ednh l\u01b0\u01a1ng, c\u00e1c kho\u1ea3n b\u1ea3o hi\u1ec3m b\u1eaft bu\u1ed9c, thu\u1ebf thu nh\u1eadp c\u00e1 nh\u00e2n, c\u00e1c ch\u1ebf \u0111\u1ed9 li\u00ean quan \u0111\u1ebfn ng\u01b0\u1eddi lao \u0111\u1ed9ng. \u0110\u00e2y l\u00e0 c\u00f4ng vi\u1ec7c \u0111\u00f2i h\u1ecfi \u0111\u1ed9 ch\u00ednh x\u00e1c cao v\u00ec m\u1ecdi sai s\u00f3t \u0111\u1ec1u \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn quy\u1ec1n l\u1ee3i c\u1ee7a nh\u00e2n vi\u00ean v\u00e0 uy t\u00edn c\u1ee7a doanh nghi\u1ec7p.<\/p>\n

Theo quy \u0111\u1ecbnh c\u1ee7a B\u1ed9 lu\u1eadt Lao \u0111\u1ed9ng 2019 v\u00e0 Lu\u1eadt Thu\u1ebf thu nh\u1eadp c\u00e1 nh\u00e2n, doanh nghi\u1ec7p ph\u1ea3i thanh to\u00e1n l\u01b0\u01a1ng \u0111\u00fang th\u1eddi h\u1ea1n, th\u1ef1c hi\u1ec7n \u0111\u1ea7y \u0111\u1ee7 ngh\u0129a v\u1ee5 v\u1ec1 thu\u1ebf, b\u1ea3o hi\u1ec3m cho ng\u01b0\u1eddi lao \u0111\u1ed9ng.<\/p>\n

M\u1ed9t m\u1eabu KPI cho nh\u00e2n vi\u00ean k\u1ebf to\u00e1n ti\u1ec1n l\u01b0\u01a1ng c\u00f3 th\u1ec3 tham kh\u1ea3o nh\u01b0 sau:<\/p>\n\n\n\n\n\n\n\n
KPI<\/strong><\/td>\nM\u1ee5c ti\u00eau tham kh\u1ea3o<\/strong><\/td>\nTr\u1ecdng s\u1ed1<\/strong><\/td>\n<\/tr>\n
T\u1ef7 l\u1ec7 b\u1ea3ng l\u01b0\u01a1ng ch\u00ednh x\u00e1c<\/td>\n\u2265 99,5%<\/td>\n35%<\/td>\n<\/tr>\n
Ho\u00e0n th\u00e0nh b\u1ea3ng l\u01b0\u01a1ng \u0111\u00fang h\u1ea1n<\/td>\n100%<\/td>\n25%<\/td>\n<\/tr>\n
T\u1ef7 l\u1ec7 sai s\u00f3t h\u1ed3 s\u01a1 BHXH<\/td>\n\u2264 1%<\/td>\n20%<\/td>\n<\/tr>\n
T\u1ef7 l\u1ec7 sai s\u00f3t k\u00ea khai thu\u1ebf TNCN<\/td>\n\u2264 1%<\/td>\n20%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Nh\u00ecn chung, vi\u1ec7c x\u00e2y d\u1ef1ng KPI theo t\u1eebng ch\u1ee9c danh thay v\u00ec \u00e1p d\u1ee5ng chung m\u1ed9t b\u1ed9 ch\u1ec9 ti\u00eau s\u1ebd gi\u00fap doanh nghi\u1ec7p \u0111\u00e1nh gi\u00e1 \u0111\u00fang n\u0103ng l\u1ef1c c\u1ee7a t\u1eebng v\u1ecb tr\u00ed, ph\u00e1t hi\u1ec7n s\u1edbm nh\u1eefng \u0111i\u1ec3m c\u1ea7n c\u1ea3i thi\u1ec7n, x\u00e2y d\u1ef1ng c\u01a1 ch\u1ebf l\u01b0\u01a1ng th\u01b0\u1edfng minh b\u1ea1ch. \u0110\u00e2y c\u0169ng l\u00e0 n\u1ec1n t\u1ea3ng \u0111\u1ec3 chu\u1ea9n h\u00f3a KPI cho ph\u00f2ng k\u1ebf to\u00e1n, n\u00e2ng cao hi\u1ec7u qu\u1ea3 qu\u1ea3n tr\u1ecb v\u00e0 h\u1ed7 tr\u1ee3 doanh nghi\u1ec7p ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng.<\/p>\n

T\u1ea2I M\u1eaaU EXCEL KPI CHO K\u1ebe TO\u00c1N C\u01a0 B\u1ea2N T\u1ea0I \u0110\u00c2Y<\/strong><\/a><\/p>\n

1. C\u00e1c nguy\u00ean t\u1eafc x\u00e2y d\u1ef1ng KPI cho nh\u00e2n vi\u00ean k\u1ebf to\u00e1n<\/h2>\n

M\u1ed9t h\u1ec7 th\u1ed1ng KPI cho nh\u00e2n vi\u00ean k\u1ebf to\u00e1n ch\u1ec9 th\u1ef1c s\u1ef1 ph\u00e1t huy hi\u1ec7u qu\u1ea3 khi ph\u1ea3n \u00e1nh \u0111\u00fang m\u1ee5c ti\u00eau kinh doanh, \u0111\u1eb7c th\u00f9 c\u00f4ng vi\u1ec7c v\u00e0 c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng b\u1eb1ng d\u1eef li\u1ec7u th\u1ef1c t\u1ebf. Tr\u00ean th\u1ef1c t\u1ebf, nhi\u1ec1u doanh nghi\u1ec7p \u0111\u1ea7u t\u01b0 th\u1eddi gian x\u00e2y d\u1ef1ng KPI nh\u01b0ng v\u1eabn g\u1eb7p t\u00ecnh tr\u1ea1ng nh\u00e2n vi\u00ean kh\u00f3 \u0111\u1ea1t ch\u1ec9 ti\u00eau ho\u1eb7c k\u1ebft qu\u1ea3 \u0111\u00e1nh gi\u00e1 kh\u00f4ng ph\u1ea3n \u00e1nh \u0111\u00fang n\u0103ng l\u1ef1c. Nguy\u00ean nh\u00e2n ch\u1ee7 y\u1ebfu \u0111\u1ebfn t\u1eeb vi\u1ec7c l\u1ef1a ch\u1ecdn ch\u1ec9 ti\u00eau ch\u01b0a ph\u00f9 h\u1ee3p ho\u1eb7c \u00e1p d\u1ee5ng c\u00f9ng m\u1ed9t b\u1ed9 KPI cho m\u1ecdi v\u1ecb tr\u00ed k\u1ebf to\u00e1n.<\/p>\n

1.1 KPI ph\u1ea3i b\u00e1m s\u00e1t m\u1ee5c ti\u00eau doanh nghi\u1ec7p<\/h3>\n

KPI kh\u00f4ng n\u00ean \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng d\u1ef1a tr\u00ean nh\u1eefng c\u00f4ng vi\u1ec7c m\u00e0 nh\u00e2n vi\u00ean \u0111ang th\u1ef1c hi\u1ec7n h\u1eb1ng ng\u00e0y, m\u00e0 c\u1ea7n xu\u1ea5t ph\u00e1t t\u1eeb m\u1ee5c ti\u00eau chung c\u1ee7a doanh nghi\u1ec7p. N\u00f3i c\u00e1ch kh\u00e1c, m\u1ed7i ch\u1ec9 ti\u00eau \u0111\u1ec1u ph\u1ea3i tr\u1ea3 l\u1eddi \u0111\u01b0\u1ee3c c\u00e2u h\u1ecfi: “N\u1ebfu nh\u00e2n vi\u00ean ho\u00e0n th\u00e0nh KPI n\u00e0y th\u00ec doanh nghi\u1ec7p s\u1ebd \u0111\u1ea1t \u0111\u01b0\u1ee3c l\u1ee3i \u00edch g\u00ec?”<\/p>\n

V\u00ed d\u1ee5, n\u1ebfu doanh nghi\u1ec7p \u0111\u1eb7t m\u1ee5c ti\u00eau t\u1ed1i \u01b0u d\u00f2ng ti\u1ec1n, KPI cho ph\u00f2ng k\u1ebf to\u00e1n n\u00ean \u01b0u ti\u00ean c\u00e1c ch\u1ec9 ti\u00eau li\u00ean quan \u0111\u1ebfn t\u1ed1c \u0111\u1ed9 thu h\u1ed3i c\u00f4ng n\u1ee3, th\u1eddi gian x\u1eed l\u00fd thanh to\u00e1n ho\u1eb7c t\u1ef7 l\u1ec7 \u0111\u1ed1i chi\u1ebfu c\u00f4ng n\u1ee3 \u0111\u00fang h\u1ea1n. Trong khi \u0111\u00f3, doanh nghi\u1ec7p \u0111ang chu\u1ea9n b\u1ecb ki\u1ec3m to\u00e1n ho\u1eb7c ni\u00eam y\u1ebft s\u1ebd c\u1ea7n t\u1eadp trung nhi\u1ec1u h\u01a1n v\u00e0o ch\u1ea5t l\u01b0\u1ee3ng b\u00e1o c\u00e1o t\u00e0i ch\u00ednh, t\u00ednh \u0111\u1ea7y \u0111\u1ee7 c\u1ee7a ch\u1ee9ng t\u1eeb v\u00e0 m\u1ee9c \u0111\u1ed9 tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt.<\/p>\n

Vi\u1ec7c li\u00ean k\u1ebft KPI v\u1edbi m\u1ee5c ti\u00eau kinh doanh c\u00f2n gi\u00fap HR gi\u1ea3i th\u00edch r\u00f5 \u00fd ngh\u0129a c\u1ee7a t\u1eebng ch\u1ec9 ti\u00eau cho nh\u00e2n vi\u00ean. Khi hi\u1ec3u \u0111\u01b0\u1ee3c c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh \u0111ang \u0111\u00f3ng g\u00f3p nh\u01b0 th\u1ebf n\u00e0o v\u00e0o k\u1ebft qu\u1ea3 chung, nh\u00e2n vi\u00ean s\u1ebd c\u00f3 \u0111\u1ed9ng l\u1ef1c ho\u00e0n th\u00e0nh m\u1ee5c ti\u00eau thay v\u00ec ch\u1ec9 l\u00e0m \u0111\u1ec3 “\u0111\u1ee7 KPI”.<\/p>\n

1.2 KPI ph\u1ea3i \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c b\u1eb1ng s\u1ed1 li\u1ec7u<\/h3>\n

M\u1ed9t trong nh\u1eefng sai l\u1ea7m ph\u1ed5 bi\u1ebfn khi x\u00e2y d\u1ef1ng m\u1eabu KPI cho nh\u00e2n vi\u00ean k\u1ebf to\u00e1n l\u00e0 s\u1eed d\u1ee5ng c\u00e1c ti\u00eau ch\u00ed mang t\u00ednh c\u1ea3m t\u00ednh nh\u01b0 “l\u00e0m vi\u1ec7c ch\u0103m ch\u1ec9”, “c\u00f3 tinh th\u1ea7n tr\u00e1ch nhi\u1ec7m” hay “h\u1ee3p t\u00e1c t\u1ed1t”. Nh\u1eefng ti\u00eau ch\u00ed n\u00e0y r\u1ea5t kh\u00f3 \u0111o l\u01b0\u1eddng, d\u1ec5 d\u1eabn \u0111\u1ebfn tranh c\u00e3i trong qu\u00e1 tr\u00ecnh \u0111\u00e1nh gi\u00e1.<\/p>\n

Thay v\u00e0o \u0111\u00f3, m\u1ed7i KPI n\u00ean g\u1eafn v\u1edbi m\u1ed9t con s\u1ed1 c\u1ee5 th\u1ec3, c\u00f3 c\u00f4ng th\u1ee9c t\u00ednh r\u00f5 r\u00e0ng v\u00e0 c\u00f3 th\u1ec3 ki\u1ec3m ch\u1ee9ng b\u1eb1ng d\u1eef li\u1ec7u. V\u00ed d\u1ee5, thay v\u00ec \u0111\u00e1nh gi\u00e1 “th\u1ef1c hi\u1ec7n t\u1ed1t c\u00f4ng vi\u1ec7c”, doanh nghi\u1ec7p c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng ch\u1ec9 ti\u00eau “t\u1ef7 l\u1ec7 sai s\u00f3t ch\u1ee9ng t\u1eeb d\u01b0\u1edbi 1%”, “100% b\u00e1o c\u00e1o t\u00e0i ch\u00ednh ho\u00e0n th\u00e0nh \u0111\u00fang th\u1eddi h\u1ea1n” ho\u1eb7c “th\u1eddi gian x\u1eed l\u00fd \u0111\u1ec1 ngh\u1ecb thanh to\u00e1n trung b\u00ecnh kh\u00f4ng qu\u00e1 hai ng\u00e0y l\u00e0m vi\u1ec7c”.<\/p>\n

C\u00e1c ch\u1ec9 s\u1ed1 \u0111\u1ecbnh l\u01b0\u1ee3ng gi\u00fap qu\u00e1 tr\u00ecnh \u0111\u00e1nh gi\u00e1 KPI cho nh\u00e2n vi\u00ean k\u1ebf to\u00e1n tr\u1edf n\u00ean minh b\u1ea1ch h\u01a1n, \u0111\u1ed3ng th\u1eddi t\u1ea1o \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 HR so s\u00e1nh k\u1ebft qu\u1ea3 gi\u1eefa c\u00e1c k\u1ef3 \u0111\u00e1nh gi\u00e1 ho\u1eb7c gi\u1eefa c\u00e1c nh\u00e2n vi\u00ean c\u00f3 c\u00f9ng ch\u1ee9c danh.<\/p>\n

1.3 KPI c\u1ea7n c\u00e2n b\u1eb1ng gi\u1eefa ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 ti\u1ebfn \u0111\u1ed9<\/h3>\n

Trong c\u00f4ng vi\u1ec7c k\u1ebf to\u00e1n, ho\u00e0n th\u00e0nh nhanh ch\u01b0a ch\u1eafc \u0111\u00e3 hi\u1ec7u qu\u1ea3 n\u1ebfu ch\u1ea5t l\u01b0\u1ee3ng h\u1ed3 s\u01a1 kh\u00f4ng \u0111\u1ea3m b\u1ea3o. Ng\u01b0\u1ee3c l\u1ea1i, m\u1ed9t b\u00e1o c\u00e1o ho\u00e0n to\u00e0n ch\u00ednh x\u00e1c nh\u01b0ng n\u1ed9p tr\u1ec5 c\u0169ng c\u00f3 th\u1ec3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn vi\u1ec7c ra quy\u1ebft \u0111\u1ecbnh c\u1ee7a ban l\u00e3nh \u0111\u1ea1o ho\u1eb7c d\u1eabn \u0111\u1ebfn vi ph\u1ea1m th\u1eddi h\u1ea1n k\u00ea khai thu\u1ebf.<\/p>\n

V\u00ec v\u1eady, doanh nghi\u1ec7p n\u00ean x\u00e2y d\u1ef1ng KPI theo h\u01b0\u1edbng c\u00e2n b\u1eb1ng gi\u1eefa ti\u1ebfn \u0111\u1ed9 v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng. Ch\u1eb3ng h\u1ea1n, \u0111\u1ed1i v\u1edbi k\u1ebf to\u00e1n t\u1ed5ng h\u1ee3p, ch\u1ec9 ti\u00eau c\u00f3 th\u1ec3 bao g\u1ed3m t\u1ef7 l\u1ec7 b\u00e1o c\u00e1o n\u1ed9p \u0111\u00fang h\u1ea1n k\u1ebft h\u1ee3p v\u1edbi t\u1ef7 l\u1ec7 b\u00e1o c\u00e1o ph\u1ea3i ch\u1ec9nh s\u1eeda sau khi ph\u00ea duy\u1ec7t. V\u1edbi k\u1ebf to\u00e1n thanh to\u00e1n, ngo\u00e0i th\u1eddi gian x\u1eed l\u00fd h\u1ed3 s\u01a1, c\u1ea7n theo d\u00f5i th\u00eam t\u1ef7 l\u1ec7 ch\u1ee9ng t\u1eeb h\u1ee3p l\u1ec7 ho\u1eb7c s\u1ed1 l\u1ea7n thanh to\u00e1n b\u1ecb tr\u1ea3 l\u1ea1i do sai th\u00f4ng tin.<\/p>\n

C\u00e1ch x\u00e2y d\u1ef1ng n\u00e0y gi\u00fap nh\u00e2n vi\u00ean kh\u00f4ng ch\u1ea1y theo t\u1ed1c \u0111\u1ed9 m\u00e0 b\u1ecf qua t\u00ednh ch\u00ednh x\u00e1c, \u0111\u1ed3ng th\u1eddi khuy\u1ebfn kh\u00edch t\u1ed1i \u01b0u quy tr\u00ecnh l\u00e0m vi\u1ec7c thay v\u00ec ch\u1ec9 ho\u00e0n th\u00e0nh \u0111\u00fang h\u1ea1n.<\/p>\n

1.4 KPI ph\u1ea3i ph\u00f9 h\u1ee3p t\u1eebng v\u1ecb tr\u00ed k\u1ebf to\u00e1n<\/h3>\n

M\u1ed9t l\u1ed7i th\u01b0\u1eddng g\u1eb7p kh\u00e1c l\u00e0 s\u1eed d\u1ee5ng c\u00f9ng m\u1ed9t m\u1eabu KPI cho v\u1ecb tr\u00ed nh\u00e2n vi\u00ean k\u1ebf to\u00e1n cho t\u1ea5t c\u1ea3 c\u00e1c ch\u1ee9c danh trong ph\u00f2ng k\u1ebf to\u00e1n. Tuy nhi\u00ean, m\u1ed7i v\u1ecb tr\u00ed \u0111\u1ea3m nh\u1eadn nhi\u1ec7m v\u1ee5 kh\u00e1c nhau n\u00ean ti\u00eau ch\u00ed \u0111\u00e1nh gi\u00e1 c\u0169ng c\u1ea7n \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf ri\u00eang.<\/p>\n

V\u00ed d\u1ee5,<\/p>\n

    \n
  • K\u1ebf to\u00e1n c\u00f4ng n\u1ee3 s\u1ebd \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 nhi\u1ec1u h\u01a1n v\u1ec1 t\u1ef7 l\u1ec7 \u0111\u1ed1i chi\u1ebfu c\u00f4ng n\u1ee3, t\u1ed1c \u0111\u1ed9 thu h\u1ed3i n\u1ee3 ho\u1eb7c t\u1ef7 l\u1ec7 c\u00f4ng n\u1ee3 qu\u00e1 h\u1ea1n.<\/li>\n
  • Trong khi \u0111\u00f3, k\u1ebf to\u00e1n thu\u1ebf c\u1ea7n t\u1eadp trung v\u00e0o t\u1ef7 l\u1ec7 k\u00ea khai \u0111\u00fang h\u1ea1n, s\u1ed1 l\u1ea7n \u0111i\u1ec1u ch\u1ec9nh h\u1ed3 s\u01a1 thu\u1ebf v\u00e0 m\u1ee9c \u0111\u1ed9 tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt.<\/li>\n
  • \u0110\u1ed1i v\u1edbi k\u1ebf to\u00e1n ti\u1ec1n l\u01b0\u01a1ng, c\u00e1c ch\u1ec9 ti\u00eau quan tr\u1ecdng l\u1ea1i l\u00e0 \u0111\u1ed9 ch\u00ednh x\u00e1c c\u1ee7a b\u1ea3ng l\u01b0\u01a1ng, th\u1eddi gian ho\u00e0n th\u00e0nh quy tr\u00ecnh t\u00ednh l\u01b0\u01a1ng, t\u1ef7 l\u1ec7 sai s\u00f3t trong vi\u1ec7c k\u00ea khai b\u1ea3o hi\u1ec3m x\u00e3 h\u1ed9i ho\u1eb7c thu\u1ebf thu nh\u1eadp c\u00e1 nh\u00e2n.<\/li>\n<\/ul>\n

    1.5 KPI c\u1ea7n c\u00f3 tr\u1ecdng s\u1ed1 r\u00f5 r\u00e0ng<\/h3>\n

    Kh\u00f4ng ph\u1ea3i t\u1ea5t c\u1ea3 KPI \u0111\u1ec1u c\u00f3 m\u1ee9c \u0111\u1ed9 quan tr\u1ecdng nh\u01b0 nhau. N\u1ebfu doanh nghi\u1ec7p coi m\u1ecdi ch\u1ec9 ti\u00eau \u0111\u1ec1u c\u00f3 gi\u00e1 tr\u1ecb t\u01b0\u01a1ng \u0111\u01b0\u01a1ng, k\u1ebft qu\u1ea3 \u0111\u00e1nh gi\u00e1 s\u1ebd kh\u00f3 ph\u1ea3n \u00e1nh \u0111\u00fang nh\u1eefng nhi\u1ec7m v\u1ee5 c\u1ed1t l\u00f5i c\u1ee7a v\u1ecb tr\u00ed k\u1ebf to\u00e1n.<\/p>\n

    Gi\u1ea3i ph\u00e1p l\u00e0 ph\u00e2n b\u1ed5 tr\u1ecdng s\u1ed1 cho t\u1eebng nh\u00f3m KPI d\u1ef1a tr\u00ean m\u1ee9c \u0111\u1ed9 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng c\u1ee7a doanh nghi\u1ec7p. Ch\u1eb3ng h\u1ea1n, v\u1edbi v\u1ecb tr\u00ed k\u1ebf to\u00e1n t\u1ed5ng h\u1ee3p, doanh nghi\u1ec7p c\u00f3 th\u1ec3 \u01b0u ti\u00ean ch\u1ea5t l\u01b0\u1ee3ng b\u00e1o c\u00e1o, \u0111\u1ed9 ch\u00ednh x\u00e1c c\u1ee7a s\u1ed1 li\u1ec7u cao h\u01a1n c\u00e1c ch\u1ec9 ti\u00eau c\u1ea3i ti\u1ebfn quy tr\u00ecnh. M\u1ed9t v\u00ed d\u1ee5 tham kh\u1ea3o l\u00e0 ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c chi\u1ebfm 40%, ti\u1ebfn \u0111\u1ed9 ho\u00e0n th\u00e0nh chi\u1ebfm 30%, m\u1ee9c \u0111\u1ed9 tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh chi\u1ebfm 20% v\u00e0 c\u00e1c s\u00e1ng ki\u1ebfn c\u1ea3i ti\u1ebfn chi\u1ebfm 10%.<\/p>\n

    Vi\u1ec7c quy \u0111\u1ecbnh tr\u1ecdng s\u1ed1 r\u00f5 r\u00e0ng gi\u00fap k\u1ebft qu\u1ea3 \u0111\u00e1nh gi\u00e1 KPI cho nh\u00e2n vi\u00ean k\u1ebf to\u00e1n ph\u1ea3n \u00e1nh \u0111\u00fang m\u1ee9c \u0111\u1ed9 \u0111\u00f3ng g\u00f3p c\u1ee7a t\u1eebng c\u00e1 nh\u00e2n, \u0111\u1ed3ng th\u1eddi t\u1ea1o s\u1ef1 minh b\u1ea1ch trong qu\u00e1 tr\u00ecnh x\u00e9t th\u01b0\u1edfng, t\u0103ng l\u01b0\u01a1ng ho\u1eb7c b\u1ed5 nhi\u1ec7m. \u0110\u00e2y c\u0169ng l\u00e0 n\u1ec1n t\u1ea3ng \u0111\u1ec3 doanh nghi\u1ec7p tri\u1ec3n khai c\u00e1c m\u00f4 h\u00ecnh tr\u1ea3 l\u01b0\u01a1ng theo hi\u1ec7u su\u1ea5t nh\u01b0 KPI Payroll ho\u1eb7c l\u01b0\u01a1ng 3P m\u1ed9t c\u00e1ch c\u00f4ng b\u1eb1ng v\u00e0 nh\u1ea5t qu\u00e1n.<\/p>\n

    2. Quy tr\u00ecnh x\u00e2y d\u1ef1ng KPI cho nh\u00e2n vi\u00ean k\u1ebf to\u00e1n<\/h2>\n

    X\u00e2y d\u1ef1ng KPI cho nh\u00e2n vi\u00ean k\u1ebf to\u00e1n kh\u00f4ng ch\u1ec9 l\u00e0 vi\u1ec7c l\u1ef1a ch\u1ecdn m\u1ed9t v\u00e0i ch\u1ec9 ti\u00eau \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 cu\u1ed1i th\u00e1ng. M\u1ed9t h\u1ec7 th\u1ed1ng KPI hi\u1ec7u qu\u1ea3 c\u1ea7n ph\u1ea3n \u00e1nh \u0111\u00fang \u0111\u1eb7c th\u00f9 c\u00f4ng vi\u1ec7c, ph\u00f9 h\u1ee3p v\u1edbi m\u1ee5c ti\u00eau doanh nghi\u1ec7p v\u00e0 c\u00f3 kh\u1ea3 n\u0103ng \u0111o l\u01b0\u1eddng b\u1eb1ng d\u1eef li\u1ec7u th\u1ef1c t\u1ebf. N\u1ebfu quy tr\u00ecnh x\u00e2y d\u1ef1ng thi\u1ebfu b\u00e0i b\u1ea3n, doanh nghi\u1ec7p d\u1ec5 g\u1eb7p t\u00ecnh tr\u1ea1ng KPI qu\u00e1 cao, qu\u00e1 th\u1ea5p ho\u1eb7c kh\u00f4ng t\u1ea1o \u0111\u01b0\u1ee3c \u0111\u1ed9ng l\u1ef1c c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t.<\/p>\n

    B\u01b0\u1edbc 1. Ph\u00e2n t\u00edch ch\u1ee9c n\u0103ng, m\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c<\/h3>\n

    N\u1ec1n t\u1ea3ng c\u1ee7a m\u1ecdi m\u1eabu KPI cho nh\u00e2n vi\u00ean k\u1ebf to\u00e1n l\u00e0 b\u1ea3n m\u00f4 t\u1ea3 c\u00f4ng vi\u1ec7c (Job Description). Tr\u01b0\u1edbc khi x\u00e1c \u0111\u1ecbnh c\u00e1c ch\u1ec9 ti\u00eau \u0111\u00e1nh gi\u00e1, HR c\u1ea7n l\u00e0m r\u00f5 nh\u00e2n vi\u00ean \u0111ang ch\u1ecbu tr\u00e1ch nhi\u1ec7m nh\u1eefng \u0111\u1ea7u vi\u1ec7c n\u00e0o, k\u1ebft qu\u1ea3 \u0111\u1ea7u ra l\u00e0 g\u00ec, c\u00f4ng vi\u1ec7c \u0111\u00f3 \u1ea3nh h\u01b0\u1edfng nh\u01b0 th\u1ebf n\u00e0o \u0111\u1ebfn ho\u1ea1t \u0111\u1ed9ng c\u1ee7a doanh nghi\u1ec7p.<\/p>\n

    V\u00ed d\u1ee5, k\u1ebf to\u00e1n c\u00f4ng n\u1ee3 c\u00f3 nhi\u1ec7m v\u1ee5 theo d\u00f5i c\u00e1c kho\u1ea3n ph\u1ea3i thu\/ph\u1ea3i tr\u1ea3 n\u00ean KPI s\u1ebd t\u1eadp trung v\u00e0o t\u1ef7 l\u1ec7 \u0111\u1ed1i chi\u1ebfu c\u00f4ng n\u1ee3, th\u1eddi gian thu h\u1ed3i n\u1ee3, t\u1ef7 l\u1ec7 c\u00f4ng n\u1ee3 qu\u00e1 h\u1ea1n. Trong khi \u0111\u00f3, k\u1ebf to\u00e1n thu\u1ebf ch\u1ecbu tr\u00e1ch nhi\u1ec7m k\u00ea khai v\u00e0 quy\u1ebft to\u00e1n thu\u1ebf n\u00ean c\u00e1c ch\u1ec9 ti\u00eau c\u1ea7n ph\u1ea3n \u00e1nh m\u1ee9c \u0111\u1ed9 tu\u00e2n th\u1ee7, t\u1ef7 l\u1ec7 h\u1ed3 s\u01a1 n\u1ed9p \u0111\u00fang h\u1ea1n, s\u1ed1 l\u1ea7n \u0111i\u1ec1u ch\u1ec9nh t\u1edd khai.<\/p>\n

    N\u1ebfu kh\u00f4ng ph\u00e2n t\u00edch k\u1ef9 ch\u1ee9c n\u0103ng c\u1ee7a t\u1eebng v\u1ecb tr\u00ed, doanh nghi\u1ec7p r\u1ea5t d\u1ec5 s\u1eed d\u1ee5ng chung m\u1ed9t m\u1eabu KPI cho v\u1ecb tr\u00ed nh\u00e2n vi\u00ean k\u1ebf to\u00e1n cho t\u1ea5t c\u1ea3 nh\u00e2n vi\u00ean, d\u1eabn \u0111\u1ebfn k\u1ebft qu\u1ea3 \u0111\u00e1nh gi\u00e1 thi\u1ebfu ch\u00ednh x\u00e1c, kh\u00f4ng ph\u1ea3n \u00e1nh \u0111\u00fang hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c.<\/p>\n

    B\u01b0\u1edbc 2. X\u00e1c \u0111\u1ecbnh m\u1ee5c ti\u00eau c\u1ea7n \u0111\u1ea1t<\/h3>\n

    Sau khi x\u00e1c \u0111\u1ecbnh r\u00f5 nhi\u1ec7m v\u1ee5 c\u1ee7a t\u1eebng v\u1ecb tr\u00ed, doanh nghi\u1ec7p c\u1ea7n l\u00e0m r\u00f5 m\u1ee5c ti\u00eau m\u00e0 KPI h\u01b0\u1edbng \u0111\u1ebfn. \u0110\u00e2y l\u00e0 b\u01b0\u1edbc gi\u00fap k\u1ebft n\u1ed1i c\u00f4ng vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean v\u1edbi m\u1ee5c ti\u00eau ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p.<\/p>\n

    Ch\u1eb3ng h\u1ea1n, n\u1ebfu doanh nghi\u1ec7p mu\u1ed1n r\u00fat ng\u1eafn th\u1eddi gian kh\u00f3a s\u1ed5 cu\u1ed1i th\u00e1ng t\u1eeb n\u0103m ng\u00e0y xu\u1ed1ng c\u00f2n ba ng\u00e0y, KPI c\u1ea7n t\u1eadp trung v\u00e0o ti\u1ebfn \u0111\u1ed9 x\u1eed l\u00fd ch\u1ee9ng t\u1eeb, th\u1eddi gian ho\u00e0n th\u00e0nh b\u00e1o c\u00e1o. N\u1ebfu m\u1ee5c ti\u00eau l\u00e0 gi\u1ea3m sai s\u00f3t trong quy\u1ebft to\u00e1n thu\u1ebf, c\u00e1c ch\u1ec9 ti\u00eau n\u00ean \u01b0u ti\u00ean ch\u1ea5t l\u01b0\u1ee3ng h\u1ed3 s\u01a1 v\u00e0 t\u1ef7 l\u1ec7 k\u00ea khai ch\u00ednh x\u00e1c.<\/p>\n

    M\u1ed9t nguy\u00ean t\u1eafc quan tr\u1ecdng l\u00e0 m\u1ee5c ti\u00eau ph\u1ea3i c\u1ee5 th\u1ec3 – c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c. Thay v\u00ec \u0111\u1eb7t m\u1ee5c ti\u00eau “n\u00e2ng cao hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c”, doanh nghi\u1ec7p n\u00ean chuy\u1ec3n th\u00e0nh “100% b\u00e1o c\u00e1o t\u00e0i ch\u00ednh ho\u00e0n th\u00e0nh \u0111\u00fang h\u1ea1n” ho\u1eb7c “t\u1ef7 l\u1ec7 sai s\u00f3t ch\u1ee9ng t\u1eeb d\u01b0\u1edbi 1%”. \u0110i\u1ec1u n\u00e0y gi\u00fap nh\u00e2n vi\u00ean hi\u1ec3u r\u00f5 k\u1ef3 v\u1ecdng, bi\u1ebft m\u00ecnh c\u1ea7n c\u1ea3i thi\u1ec7n \u1edf \u0111\u00e2u.<\/p>\n

    B\u01b0\u1edbc 3. X\u00e2y d\u1ef1ng c\u00e1c ch\u1ec9 ti\u00eau KPI<\/h3>\n

    Sau khi c\u00f3 m\u1ee5c ti\u00eau, HR v\u00e0 tr\u01b0\u1edfng ph\u00f2ng k\u1ebf to\u00e1n s\u1ebd chuy\u1ec3n m\u1ee5c ti\u00eau th\u00e0nh c\u00e1c ch\u1ec9 s\u1ed1 c\u1ee5 th\u1ec3 \u0111\u1ec3 theo d\u00f5i. \u0110\u00e2y l\u00e0 b\u01b0\u1edbc quan tr\u1ecdng nh\u1ea5t trong qu\u00e1 tr\u00ecnh x\u00e2y d\u1ef1ng KPI cho ph\u00f2ng k\u1ebf to\u00e1n.<\/p>\n

    M\u1ed9t KPI t\u1ed1t c\u1ea7n tr\u1ea3 l\u1eddi \u0111\u01b0\u1ee3c ba c\u00e2u h\u1ecfi: \u0111o l\u01b0\u1eddng \u0111i\u1ec1u g\u00ec, \u0111o b\u1eb1ng d\u1eef li\u1ec7u n\u00e0o, bao l\u00e2u s\u1ebd \u0111\u00e1nh gi\u00e1 m\u1ed9t l\u1ea7n. \u0110\u1ed1i v\u1edbi c\u00f4ng vi\u1ec7c k\u1ebf to\u00e1n, ch\u1ec9 ti\u00eau th\u01b0\u1eddng \u0111\u01b0\u1ee3c chia th\u00e0nh ba nh\u00f3m ch\u00ednh g\u1ed3m ti\u1ebfn \u0111\u1ed9 c\u00f4ng vi\u1ec7c, ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c v\u00e0 m\u1ee9c \u0111\u1ed9 tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh.<\/p>\n

    V\u00ed d\u1ee5 v\u1edbi k\u1ebf to\u00e1n t\u1ed5ng h\u1ee3p:<\/p>\n\n\n\n\n\n\n\n
    M\u1ee5c ti\u00eau<\/strong><\/td>\nKPI<\/strong><\/td>\n\u0110\u01a1n v\u1ecb \u0111o<\/strong><\/td>\n<\/tr>\n
    Ho\u00e0n th\u00e0nh b\u00e1o c\u00e1o \u0111\u00fang h\u1ea1n<\/td>\nT\u1ef7 l\u1ec7 b\u00e1o c\u00e1o \u0111\u00fang h\u1ea1n<\/td>\n%<\/td>\n<\/tr>\n
    Gi\u1ea3m sai s\u00f3t<\/td>\nT\u1ef7 l\u1ec7 ch\u1ee9ng t\u1eeb ph\u1ea3i \u0111i\u1ec1u ch\u1ec9nh<\/td>\n%<\/td>\n<\/tr>\n
    N\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng b\u00e1o c\u00e1o<\/td>\nS\u1ed1 l\u1ed7i ph\u00e1t hi\u1ec7n sau ki\u1ec3m tra<\/td>\nL\u1ed7i\/th\u00e1ng<\/td>\n<\/tr>\n
    Tu\u00e2n th\u1ee7 quy tr\u00ecnh<\/td>\nT\u1ef7 l\u1ec7 h\u1ed3 s\u01a1 l\u01b0u tr\u1eef \u0111\u1ea7y \u0111\u1ee7<\/td>\n%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    Nh\u1eefng ch\u1ec9 s\u1ed1 n\u00e0y v\u1eeba d\u1ec5 theo d\u00f5i, v\u1eeba c\u00f3 th\u1ec3 l\u1ea5y d\u1eef li\u1ec7u tr\u1ef1c ti\u1ebfp t\u1eeb ph\u1ea7n m\u1ec1m k\u1ebf to\u00e1n ho\u1eb7c h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd c\u00f4ng vi\u1ec7c, h\u1ea1n ch\u1ebf vi\u1ec7c \u0111\u00e1nh gi\u00e1 theo c\u1ea3m t\u00ednh.<\/p>\n

    B\u01b0\u1edbc 4. Thi\u1ebft l\u1eadp tr\u1ecdng s\u1ed1 cho t\u1eebng KPI<\/h3>\n

    Kh\u00f4ng ph\u1ea3i KPI n\u00e0o c\u0169ng c\u00f3 m\u1ee9c \u0111\u1ed9 quan tr\u1ecdng nh\u01b0 nhau. N\u1ebfu doanh nghi\u1ec7p coi t\u1ea5t c\u1ea3 ch\u1ec9 ti\u00eau \u0111\u1ec1u chi\u1ebfm t\u1ef7 tr\u1ecdng ngang nhau th\u00ec k\u1ebft qu\u1ea3 \u0111\u00e1nh gi\u00e1 s\u1ebd kh\u00f4ng ph\u1ea3n \u00e1nh \u0111\u00fang gi\u00e1 tr\u1ecb c\u1ee7a t\u1eebng c\u00f4ng vi\u1ec7c.<\/p>\n

    V\u00ed d\u1ee5, \u0111\u1ed1i v\u1edbi k\u1ebf to\u00e1n t\u1ed5ng h\u1ee3p, ch\u1ea5t l\u01b0\u1ee3ng b\u00e1o c\u00e1o t\u00e0i ch\u00ednh c\u00f3 \u1ea3nh h\u01b0\u1edfng l\u1edbn h\u01a1n vi\u1ec7c \u0111\u1ec1 xu\u1ea5t s\u00e1ng ki\u1ebfn c\u1ea3i ti\u1ebfn quy tr\u00ecnh. V\u00ec v\u1eady, doanh nghi\u1ec7p n\u00ean \u01b0u ti\u00ean tr\u1ecdng s\u1ed1 cao h\u01a1n cho nh\u00f3m ch\u1ec9 ti\u00eau v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 ti\u1ebfn \u0111\u1ed9.<\/p>\n

    M\u1ed9t c\u00e1ch ph\u00e2n b\u1ed5 ph\u1ed5 bi\u1ebfn l\u00e0:<\/p>\n\n\n\n\n\n\n\n
    Nh\u00f3m KPI<\/strong><\/td>\nTr\u1ecdng s\u1ed1 tham kh\u1ea3o<\/strong><\/td>\n<\/tr>\n
    Ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c<\/td>\n40%<\/td>\n<\/tr>\n
    Ti\u1ebfn \u0111\u1ed9 ho\u00e0n th\u00e0nh<\/td>\n30%<\/td>\n<\/tr>\n
    Tu\u00e2n th\u1ee7 quy tr\u00ecnh, quy \u0111\u1ecbnh<\/td>\n20%<\/td>\n<\/tr>\n
    C\u1ea3i ti\u1ebfn v\u00e0 ph\u1ed1i h\u1ee3p<\/td>\n10%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    Tr\u1ecdng s\u1ed1 c\u00f3 th\u1ec3 thay \u0111\u1ed5i theo t\u1eebng ch\u1ee9c danh, nh\u01b0ng c\u1ea7n \u0111\u01b0\u1ee3c th\u1ed1ng nh\u1ea5t ngay t\u1eeb \u0111\u1ea7u \u0111\u1ec3 b\u1ea3o \u0111\u1ea3m t\u00ednh minh b\u1ea1ch trong qu\u00e1 tr\u00ecnh \u0111\u00e1nh gi\u00e1 KPI cho nh\u00e2n vi\u00ean k\u1ebf to\u00e1n.<\/p>\n

    B\u01b0\u1edbc 5. Quy \u0111\u1ecbnh c\u00e1ch t\u00ednh \u0111i\u1ec3m<\/h3>\n

    M\u1ed9t trong nh\u1eefng nguy\u00ean nh\u00e2n khi\u1ebfn nhi\u1ec1u doanh nghi\u1ec7p g\u1eb7p kh\u00f3 kh\u0103n khi \u00e1p d\u1ee5ng KPI l\u00e0 ch\u01b0a x\u00e2y d\u1ef1ng quy t\u1eafc ch\u1ea5m \u0111i\u1ec3m r\u00f5 r\u00e0ng. Khi \u0111\u00f3, d\u00f9 c\u00f3 KPI nh\u01b0ng k\u1ebft qu\u1ea3 cu\u1ed1i c\u00f9ng v\u1eabn ph\u1ee5 thu\u1ed9c nhi\u1ec1u v\u00e0o nh\u1eadn \u0111\u1ecbnh c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd.<\/p>\n

    \u0110\u1ec3 tr\u00e1nh t\u00ecnh tr\u1ea1ng n\u00e0y, m\u1ed7i KPI n\u00ean c\u00f3 c\u00f4ng th\u1ee9c t\u00ednh v\u00e0 m\u1ee9c \u0111i\u1ec3m t\u01b0\u01a1ng \u1ee9ng.<\/p>\n

    V\u00ed d\u1ee5:<\/p>\n\n\n\n\n\n\n\n\n
    K\u1ebft qu\u1ea3 th\u1ef1c hi\u1ec7n<\/strong><\/td>\n\u0110i\u1ec3m \u0111\u1ea1t<\/strong><\/td>\n<\/tr>\n
    D\u01b0\u1edbi 80% m\u1ee5c ti\u00eau<\/td>\n0 \u0111i\u1ec3m<\/td>\n<\/tr>\n
    T\u1eeb 80% \u0111\u1ebfn d\u01b0\u1edbi 90%<\/td>\n70 \u0111i\u1ec3m<\/td>\n<\/tr>\n
    T\u1eeb 90% \u0111\u1ebfn d\u01b0\u1edbi 100%<\/td>\n90 \u0111i\u1ec3m<\/td>\n<\/tr>\n
    \u0110\u1ea1t 100% m\u1ee5c ti\u00eau<\/td>\n100 \u0111i\u1ec3m<\/td>\n<\/tr>\n
    V\u01b0\u1ee3t tr\u00ean 100% m\u1ee5c ti\u00eau<\/td>\n105\u2013120 \u0111i\u1ec3m (n\u1ebfu doanh nghi\u1ec7p \u00e1p d\u1ee5ng th\u01b0\u1edfng v\u01b0\u1ee3t KPI)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    V\u00ed d\u1ee5, KPI y\u00eau c\u1ea7u ho\u00e0n th\u00e0nh 100 b\u00e1o c\u00e1o trong th\u00e1ng. N\u1ebfu nh\u00e2n vi\u00ean ho\u00e0n th\u00e0nh 98 b\u00e1o c\u00e1o \u0111\u00fang h\u1ea1n, kh\u00f4ng ph\u00e1t sinh sai s\u00f3t th\u00ec m\u1ee9c ho\u00e0n th\u00e0nh l\u00e0 98%, t\u01b0\u01a1ng \u1ee9ng v\u1edbi m\u1ee9c \u0111i\u1ec3m theo quy \u0111\u1ecbnh. C\u00e1ch t\u00ednh n\u00e0y gi\u00fap HR d\u1ec5 d\u00e0ng t\u1ed5ng h\u1ee3p k\u1ebft qu\u1ea3 v\u00e0 t\u1ea1o s\u1ef1 c\u00f4ng b\u1eb1ng gi\u1eefa c\u00e1c nh\u00e2n vi\u00ean.<\/p>\n

    B\u01b0\u1edbc 6. Theo d\u00f5i c\u1ea3i ti\u1ebfn KPI \u0111\u1ecbnh k\u1ef3<\/h3>\n

    KPI kh\u00f4ng ph\u1ea3i l\u00e0 h\u1ec7 th\u1ed1ng c\u1ed1 \u0111\u1ecbnh. Khi quy m\u00f4 doanh nghi\u1ec7p, quy tr\u00ecnh l\u00e0m vi\u1ec7c ho\u1eb7c y\u00eau c\u1ea7u ph\u00e1p l\u00fd thay \u0111\u1ed5i, c\u00e1c ch\u1ec9 ti\u00eau \u0111\u00e1nh gi\u00e1 c\u0169ng c\u1ea7n \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi th\u1ef1c t\u1ebf.<\/p>\n

    Th\u00f4ng th\u01b0\u1eddng, doanh nghi\u1ec7p n\u00ean r\u00e0 so\u00e1t KPI nh\u00e2n vi\u00ean k\u1ebf to\u00e1n theo chu k\u1ef3 h\u1eb1ng qu\u00fd ho\u1eb7c t\u1ed1i thi\u1ec3u m\u1ed7i n\u0103m m\u1ed9t l\u1ea7n. Trong qu\u00e1 tr\u00ecnh r\u00e0 so\u00e1t, HR c\u1ea7n ph\u00e2n t\u00edch c\u00e1c ch\u1ec9 ti\u00eau n\u00e0o qu\u00e1 d\u1ec5 \u0111\u1ea1t, ch\u1ec9 ti\u00eau n\u00e0o qu\u00e1 kh\u00f3 ho\u1eb7c kh\u00f4ng c\u00f2n ph\u1ea3n \u00e1nh \u0111\u00fang hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c.<\/p>\n

    \u0110\u1ed1i v\u1edbi doanh nghi\u1ec7p c\u00f3 quy m\u00f4 l\u1edbn, vi\u1ec7c theo d\u00f5i KPI b\u1eb1ng Excel d\u1ec5 ph\u00e1t sinh sai s\u00f3t, m\u1ea5t nhi\u1ec1u th\u1eddi gian t\u1ed5ng h\u1ee3p. Thay v\u00e0o \u0111\u00f3, nhi\u1ec1u t\u1ed5 ch\u1ee9c \u0111ang s\u1eed d\u1ee5ng c\u00e1c ph\u1ea7n m\u1ec1m qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1 c\u00f3 t\u00edch h\u1ee3p qu\u1ea3n l\u00fd KPI \u0111\u1ec3 t\u1ef1 \u0111\u1ed9ng c\u1eadp nh\u1eadt d\u1eef li\u1ec7u, t\u00ednh \u0111i\u1ec3m theo tr\u1ecdng s\u1ed1 v\u00e0 t\u1ea1o b\u00e1o c\u00e1o theo th\u1eddi gian th\u1ef1c. C\u00e1ch l\u00e0m n\u00e0y kh\u00f4ng ch\u1ec9 gi\u1ea3m kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c cho HR m\u00e0 c\u00f2n gi\u00fap ban l\u00e3nh \u0111\u1ea1o theo d\u00f5i hi\u1ec7u qu\u1ea3 c\u1ee7a t\u1eebng c\u00e1 nh\u00e2n, t\u1eebng b\u1ed9 ph\u1eadn, to\u00e0n b\u1ed9 ph\u00f2ng k\u1ebf to\u00e1n tr\u00ean c\u00f9ng m\u1ed9t h\u1ec7 th\u1ed1ng.<\/p>\n

    3. Nh\u1eefng sai l\u1ea7m th\u01b0\u1eddng g\u1eb7p khi x\u00e2y d\u1ef1ng KPI cho nh\u00e2n vi\u00ean k\u1ebf to\u00e1n<\/h2>\n

    Nhi\u1ec1u doanh nghi\u1ec7p \u0111\u00e3 \u00e1p d\u1ee5ng KPI nh\u01b0ng v\u1eabn ch\u01b0a \u0111\u1ea1t \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 nh\u01b0 mong mu\u1ed1n v\u00ec h\u1ec7 th\u1ed1ng ch\u1ec9 ti\u00eau ch\u01b0a ph\u1ea3n \u00e1nh \u0111\u00fang \u0111\u1eb7c th\u00f9 c\u00f4ng vi\u1ec7c ho\u1eb7c qu\u00e1 tr\u00ecnh tri\u1ec3n khai c\u00f2n nhi\u1ec1u b\u1ea5t c\u1eadp nh\u01b0:<\/p>\n

    3.1 \u0110\u1eb7t qu\u00e1 nhi\u1ec1u KPI<\/h3>\n

    Nhi\u1ec1u doanh nghi\u1ec7p x\u00e2y d\u1ef1ng m\u1eabu KPI cho nh\u00e2n vi\u00ean k\u1ebf to\u00e1n v\u1edbi h\u00e0ng ch\u1ee5c ch\u1ec9 ti\u00eau kh\u00e1c nhau, t\u1eeb x\u1eed l\u00fd ch\u1ee9ng t\u1eeb, l\u1eadp b\u00e1o c\u00e1o, ph\u1ed1i h\u1ee3p n\u1ed9i b\u1ed9 \u0111\u1ebfn c\u00e1c c\u00f4ng vi\u1ec7c h\u00e0nh ch\u00ednh. \u0110i\u1ec1u n\u00e0y khi\u1ebfn nh\u00e2n vi\u00ean kh\u00f3 x\u00e1c \u0111\u1ecbnh \u0111\u00e2u l\u00e0 m\u1ee5c ti\u00eau quan tr\u1ecdng nh\u1ea5t, d\u1ec5 r\u01a1i v\u00e0o t\u00ecnh tr\u1ea1ng “ch\u1ea1y theo KPI” thay v\u00ec t\u1eadp trung t\u1ea1o ra gi\u00e1 tr\u1ecb cho doanh nghi\u1ec7p.<\/p>\n

    Th\u1ef1c t\u1ebf, KPI ch\u1ec9 n\u00ean t\u1eadp trung v\u00e0o nh\u1eefng nhi\u1ec7m v\u1ee5 c\u00f3 \u1ea3nh h\u01b0\u1edfng tr\u1ef1c ti\u1ebfp \u0111\u1ebfn k\u1ebft qu\u1ea3 kinh doanh ho\u1eb7c ch\u1ea5t l\u01b0\u1ee3ng v\u1eadn h\u00e0nh. Ch\u1eb3ng h\u1ea1n, v\u1edbi k\u1ebf to\u00e1n t\u1ed5ng h\u1ee3p, doanh nghi\u1ec7p n\u00ean \u01b0u ti\u00ean c\u00e1c ch\u1ec9 ti\u00eau nh\u01b0 t\u1ef7 l\u1ec7 b\u00e1o c\u00e1o \u0111\u00fang h\u1ea1n, t\u1ef7 l\u1ec7 sai s\u00f3t s\u1ed1 li\u1ec7u v\u00e0 th\u1eddi gian kh\u00f3a s\u1ed5 cu\u1ed1i k\u1ef3 thay v\u00ec \u0111\u01b0a to\u00e0n b\u1ed9 c\u00e1c c\u00f4ng vi\u1ec7c ph\u00e1t sinh h\u1eb1ng ng\u00e0y v\u00e0o h\u1ec7 th\u1ed1ng \u0111\u00e1nh gi\u00e1.<\/p>\n

    3.2 Ch\u1ec9 \u0111o s\u1ed1 l\u01b0\u1ee3ng m\u00e0 b\u1ecf qua ch\u1ea5t l\u01b0\u1ee3ng<\/h3>\n

    Nhi\u1ec1u doanh nghi\u1ec7p \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean k\u1ebf to\u00e1n d\u1ef1a tr\u00ean s\u1ed1 l\u01b0\u1ee3ng ch\u1ee9ng t\u1eeb x\u1eed l\u00fd ho\u1eb7c s\u1ed1 l\u01b0\u1ee3ng b\u00e1o c\u00e1o ho\u00e0n th\u00e0nh m\u00e0 ch\u01b0a quan t\u00e2m \u0111\u1ebfn \u0111\u1ed9 ch\u00ednh x\u00e1c c\u1ee7a k\u1ebft qu\u1ea3. \u0110\u00e2y l\u00e0 m\u1ed9t sai l\u1ea7m kh\u00e1 ph\u1ed5 bi\u1ebfn b\u1edfi \u0111\u1eb7c th\u00f9 c\u1ee7a c\u00f4ng vi\u1ec7c k\u1ebf to\u00e1n kh\u00f4ng ch\u1ec9 y\u00eau c\u1ea7u nhanh m\u00e0 c\u00f2n ph\u1ea3i ch\u00ednh x\u00e1c.<\/p>\n

    V\u00ec v\u1eady, khi x\u00e2y d\u1ef1ng m\u1eabu KPI cho v\u1ecb tr\u00ed nh\u00e2n vi\u00ean k\u1ebf to\u00e1n, doanh nghi\u1ec7p n\u00ean k\u1ebft h\u1ee3p gi\u1eefa ch\u1ec9 ti\u00eau v\u1ec1 kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng th\u1ef1c hi\u1ec7n. Ch\u1eb3ng h\u1ea1n, ngo\u00e0i s\u1ed1 l\u01b0\u1ee3ng ch\u1ee9ng t\u1eeb x\u1eed l\u00fd, c\u1ea7n b\u1ed5 sung c\u00e1c KPI nh\u01b0 t\u1ef7 l\u1ec7 sai s\u00f3t ch\u1ee9ng t\u1eeb, t\u1ef7 l\u1ec7 b\u00e1o c\u00e1o \u0111\u01b0\u1ee3c ph\u00ea duy\u1ec7t ngay t\u1eeb l\u1ea7n \u0111\u1ea7u ho\u1eb7c s\u1ed1 l\u1ea7n ph\u1ea3i \u0111i\u1ec1u ch\u1ec9nh s\u1ed1 li\u1ec7u sau ki\u1ec3m tra.<\/p>\n

    3.3 KPI kh\u00f4ng li\u00ean quan \u0111\u1ebfn m\u1ee5c ti\u00eau doanh nghi\u1ec7p<\/h3>\n

    M\u1ed9t h\u1ec7 th\u1ed1ng KPI ch\u1ec9 th\u1ef1c s\u1ef1 c\u00f3 \u00fd ngh\u0129a khi gi\u00fap doanh nghi\u1ec7p ti\u1ebfn g\u1ea7n h\u01a1n \u0111\u1ebfn m\u1ee5c ti\u00eau kinh doanh. Tuy nhi\u00ean, kh\u00f4ng \u00edt doanh nghi\u1ec7p l\u1ea1i x\u00e2y d\u1ef1ng KPI d\u1ef1a tr\u00ean nh\u1eefng c\u00f4ng vi\u1ec7c nh\u00e2n vi\u00ean \u0111ang l\u00e0m thay v\u00ec nh\u1eefng k\u1ebft qu\u1ea3 doanh nghi\u1ec7p c\u1ea7n \u0111\u1ea1t \u0111\u01b0\u1ee3c.<\/p>\n

    V\u00ed d\u1ee5, n\u1ebfu doanh nghi\u1ec7p \u0111ang \u01b0u ti\u00ean c\u1ea3i thi\u1ec7n d\u00f2ng ti\u1ec1n th\u00ec vi\u1ec7c theo d\u00f5i s\u1ed1 l\u01b0\u1ee3ng ch\u1ee9ng t\u1eeb nh\u1eadp li\u1ec7u s\u1ebd kh\u00f4ng mang l\u1ea1i nhi\u1ec1u gi\u00e1 tr\u1ecb b\u1eb1ng t\u1ef7 l\u1ec7 thu h\u1ed3i c\u00f4ng n\u1ee3 \u0111\u00fang h\u1ea1n ho\u1eb7c th\u1eddi gian x\u1eed l\u00fd thanh to\u00e1n. T\u01b0\u01a1ng t\u1ef1, n\u1ebfu doanh nghi\u1ec7p mu\u1ed1n gi\u1ea3m r\u1ee7i ro thu\u1ebf, KPI c\u1ea7n t\u1eadp trung v\u00e0o t\u1ef7 l\u1ec7 k\u00ea khai \u0111\u00fang h\u1ea1n, s\u1ed1 l\u1ed7i trong h\u1ed3 s\u01a1 thu\u1ebf ho\u1eb7c m\u1ee9c \u0111\u1ed9 tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt.<\/p>\n

    Khi KPI cho ph\u00f2ng k\u1ebf to\u00e1n kh\u00f4ng g\u1eafn v\u1edbi m\u1ee5c ti\u00eau kinh doanh, nh\u00e2n vi\u00ean v\u1eabn c\u00f3 th\u1ec3 ho\u00e0n th\u00e0nh ch\u1ec9 ti\u00eau nh\u01b0ng doanh nghi\u1ec7p l\u1ea1i kh\u00f4ng c\u1ea3i thi\u1ec7n \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng. \u0110\u00e2y c\u0169ng l\u00e0 nguy\u00ean nh\u00e2n khi\u1ebfn nhi\u1ec1u h\u1ec7 th\u1ed1ng KPI tr\u1edf n\u00ean h\u00ecnh th\u1ee9c v\u00e0 kh\u00f3 t\u1ea1o ra gi\u00e1 tr\u1ecb th\u1ef1c t\u1ebf.<\/p>\n

    3.4 Kh\u00f4ng c\u1eadp nh\u1eadt KPI theo s\u1ef1 thay \u0111\u1ed5i c\u1ee7a doanh nghi\u1ec7p<\/h3>\n

    Doanh nghi\u1ec7p lu\u00f4n thay \u0111\u1ed5i theo quy m\u00f4, chi\u1ebfn l\u01b0\u1ee3c, c\u00f4ng ngh\u1ec7. Tuy nhi\u00ean, nhi\u1ec1u \u0111\u01a1n v\u1ecb v\u1eabn duy tr\u00ec c\u00f9ng m\u1ed9t b\u1ed9 KPI trong nhi\u1ec1u n\u0103m m\u00e0 kh\u00f4ng r\u00e0 so\u00e1t ho\u1eb7c \u0111i\u1ec1u ch\u1ec9nh. \u0110i\u1ec1u n\u00e0y khi\u1ebfn c\u00e1c ch\u1ec9 ti\u00eau d\u1ea7n tr\u1edf n\u00ean l\u1ed7i th\u1eddi v\u00e0 kh\u00f4ng c\u00f2n ph\u1ea3n \u00e1nh \u0111\u00fang y\u00eau c\u1ea7u c\u00f4ng vi\u1ec7c.<\/p>\n

    V\u00ed d\u1ee5, khi doanh nghi\u1ec7p tri\u1ec3n khai h\u00f3a \u0111\u01a1n \u0111i\u1ec7n t\u1eed, ph\u1ea7n m\u1ec1m k\u1ebf to\u00e1n ho\u1eb7c t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh x\u1eed l\u00fd ch\u1ee9ng t\u1eeb, th\u1eddi gian nh\u1eadp li\u1ec7u s\u1ebd gi\u1ea3m \u0111\u00e1ng k\u1ec3. L\u00fac n\u00e0y, KPI kh\u00f4ng n\u00ean ti\u1ebfp t\u1ee5c t\u1eadp trung v\u00e0o t\u1ed1c \u0111\u1ed9 nh\u1eadp li\u1ec7u m\u00e0 c\u1ea7n chuy\u1ec3n sang \u0111\u00e1nh gi\u00e1 kh\u1ea3 n\u0103ng ph\u00e2n t\u00edch d\u1eef li\u1ec7u, ch\u1ea5t l\u01b0\u1ee3ng b\u00e1o c\u00e1o ho\u1eb7c m\u1ee9c \u0111\u1ed9 ph\u1ed1i h\u1ee3p gi\u1eefa c\u00e1c ph\u00f2ng ban.<\/p>\n

    3.5 \u0110\u00e1nh gi\u00e1 KPI b\u1eb1ng Excel g\u00e2y m\u1ea5t th\u1eddi gian<\/h3>\n

    Excel v\u1eabn l\u00e0 c\u00f4ng c\u1ee5 \u0111\u01b0\u1ee3c nhi\u1ec1u doanh nghi\u1ec7p s\u1eed d\u1ee5ng \u0111\u1ec3 qu\u1ea3n l\u00fd KPI nh\u00e2n vi\u00ean k\u1ebf to\u00e1n nh\u1edd chi ph\u00ed th\u1ea5p d\u1ec5 tri\u1ec3n khai. Tuy nhi\u00ean, khi s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n s\u1ef1 t\u0103ng l\u00ean ho\u1eb7c doanh nghi\u1ec7p c\u00f3 nhi\u1ec1u chi nh\u00e1nh, ph\u01b0\u01a1ng ph\u00e1p n\u00e0y b\u1eaft \u0111\u1ea7u b\u1ed9c l\u1ed9 nhi\u1ec1u h\u1ea1n ch\u1ebf.<\/p>\n

    D\u1eef li\u1ec7u th\u01b0\u1eddng ph\u1ea3i nh\u1eadp th\u1ee7 c\u00f4ng t\u1eeb nhi\u1ec1u ngu\u1ed3n kh\u00e1c nhau n\u00ean d\u1ec5 ph\u00e1t sinh sai s\u00f3t ho\u1eb7c tr\u00f9ng l\u1eb7p th\u00f4ng tin. Ch\u1ec9 c\u1ea7n m\u1ed9t c\u00f4ng th\u1ee9c b\u1ecb ch\u1ec9nh s\u1eeda ho\u1eb7c tham chi\u1ebfu sai, to\u00e0n b\u1ed9 k\u1ebft qu\u1ea3 \u0111\u00e1nh gi\u00e1 c\u00f3 th\u1ec3 b\u1ecb \u1ea3nh h\u01b0\u1edfng m\u00e0 r\u1ea5t kh\u00f3 ph\u00e1t hi\u1ec7n.<\/p>\n

    B\u00ean c\u1ea1nh \u0111\u00f3, vi\u1ec7c t\u1ed5ng h\u1ee3p d\u1eef li\u1ec7u theo th\u00e1ng, qu\u00fd ho\u1eb7c n\u0103m c\u0169ng ti\u00eau t\u1ed1n nhi\u1ec1u th\u1eddi gian c\u1ee7a HR v\u00e0 tr\u01b0\u1edfng ph\u00f2ng k\u1ebf to\u00e1n, \u0111\u1eb7c bi\u1ec7t khi c\u1ea7n so s\u00e1nh hi\u1ec7u su\u1ea5t gi\u1eefa nhi\u1ec1u nh\u00e2n vi\u00ean ho\u1eb7c nhi\u1ec1u ph\u00f2ng ban.<\/p>\n

    M\u1ed9t v\u1ea5n \u0111\u1ec1 kh\u00e1c l\u00e0 Excel g\u1ea7n nh\u01b0 kh\u00f4ng h\u1ed7 tr\u1ee3 theo d\u00f5i KPI theo th\u1eddi gian th\u1ef1c. Nh\u00e0 qu\u1ea3n l\u00fd ch\u1ec9 c\u00f3 th\u1ec3 \u0111\u00e1nh gi\u00e1 khi d\u1eef li\u1ec7u \u0111\u00e3 \u0111\u01b0\u1ee3c t\u1ed5ng h\u1ee3p, khi\u1ebfn vi\u1ec7c ph\u00e1t hi\u1ec7n c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh th\u01b0\u1eddng b\u1ecb ch\u1eadm so v\u1edbi th\u1ef1c t\u1ebf.<\/p>\n

    \u0110\u1ec3 kh\u1eafc ph\u1ee5c nh\u1eefng h\u1ea1n ch\u1ebf n\u00e0y, nhi\u1ec1u doanh nghi\u1ec7p \u0111ang chuy\u1ec3n sang s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1 c\u00f3 t\u00edch h\u1ee3p qu\u1ea3n l\u00fd KPI.<\/p>\n

    4. Qu\u1ea3n l\u00fd KPI cho nh\u00e2n vi\u00ean k\u1ebf to\u00e1n hi\u1ec7u qu\u1ea3 b\u1eb1ng ph\u1ea7n m\u1ec1m L\u1ea1c Vi\u1ec7t SureHCS<\/h2>\n

    L\u1ea1c Vi\u1ec7t SureHCS l\u00e0 gi\u1ea3i ph\u00e1p qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1 to\u00e0n di\u1ec7n, h\u1ed7 tr\u1ee3 doanh nghi\u1ec7p thi\u1ebft l\u1eadp h\u1ec7 th\u1ed1ng KPI theo t\u1eebng ch\u1ee9c danh, ph\u00f2ng ban, m\u1ee5c ti\u00eau kinh doanh. Thay v\u00ec t\u1ea1o nhi\u1ec1u file Excel ri\u00eang l\u1ebb, HR c\u00f3 th\u1ec3 x\u00e2y d\u1ef1ng m\u1eabu KPI cho nh\u00e2n vi\u00ean k\u1ebf to\u00e1n ngay tr\u00ean h\u1ec7 th\u1ed1ng, quy \u0111\u1ecbnh tr\u1ecdng s\u1ed1, c\u00f4ng th\u1ee9c t\u00ednh \u0111i\u1ec3m v\u00e0 chu k\u1ef3 \u0111\u00e1nh gi\u00e1 ch\u1ec9 m\u1ed9t l\u1ea7n \u0111\u1ec3 \u00e1p d\u1ee5ng th\u1ed1ng nh\u1ea5t trong to\u00e0n doanh nghi\u1ec7p.<\/p>\n

      \n
    • M\u1ed9t \u01b0u \u0111i\u1ec3m n\u1ed5i b\u1eadt c\u1ee7a L\u1ea1c Vi\u1ec7t SureHCS l\u00e0 kh\u1ea3 n\u0103ng theo d\u00f5i KPI theo th\u1eddi gian th\u1ef1c. D\u1eef li\u1ec7u \u0111\u01b0\u1ee3c t\u1ed5ng h\u1ee3p t\u1ef1 \u0111\u1ed9ng, hi\u1ec3n th\u1ecb tr\u00ean c\u00e1c b\u1ea3ng \u0111i\u1ec1u khi\u1ec3n tr\u1ef1c quan (Dashboard), gi\u00fap HR, tr\u01b0\u1edfng ph\u00f2ng k\u1ebf to\u00e1n v\u00e0 ban l\u00e3nh \u0111\u1ea1o nhanh ch\u00f3ng n\u1eafm b\u1eaft m\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh KPI c\u1ee7a t\u1eebng c\u00e1 nh\u00e2n ho\u1eb7c to\u00e0n b\u1ed9 ph\u00f2ng k\u1ebf to\u00e1n m\u00e0 kh\u00f4ng c\u1ea7n t\u1ed5ng h\u1ee3p th\u1ee7 c\u00f4ng t\u1eeb nhi\u1ec1u ngu\u1ed3n d\u1eef li\u1ec7u.<\/li>\n
    • B\u00ean c\u1ea1nh \u0111\u00f3, h\u1ec7 th\u1ed1ng c\u00f2n t\u1ef1 \u0111\u1ed9ng t\u00ednh \u0111i\u1ec3m theo tr\u1ecdng s\u1ed1 \u0111\u00e3 thi\u1ebft l\u1eadp, gi\u1ea3m \u0111\u00e1ng k\u1ec3 nguy c\u01a1 sai c\u00f4ng th\u1ee9c ho\u1eb7c nh\u1ea7m l\u1eabn khi x\u1eed l\u00fd d\u1eef li\u1ec7u tr\u00ean Excel. Khi \u0111\u1ebfn k\u1ef3 \u0111\u00e1nh gi\u00e1, k\u1ebft qu\u1ea3 KPI \u0111\u01b0\u1ee3c t\u1ed5ng h\u1ee3p nhanh ch\u00f3ng, c\u00f3 th\u1ec3 s\u1eed d\u1ee5ng l\u00e0m c\u01a1 s\u1edf cho c\u00e1c quy\u1ebft \u0111\u1ecbnh v\u1ec1 khen th\u01b0\u1edfng, x\u00e9t t\u0103ng l\u01b0\u01a1ng, \u0111\u00e0o t\u1ea1o ho\u1eb7c quy ho\u1ea1ch nh\u00e2n s\u1ef1.<\/li>\n
    • \u0110\u1ed1i v\u1edbi doanh nghi\u1ec7p \u0111ang tri\u1ec3n khai m\u00f4 h\u00ecnh l\u01b0\u01a1ng theo hi\u1ec7u su\u1ea5t ho\u1eb7c l\u01b0\u01a1ng 3P, vi\u1ec7c li\u00ean k\u1ebft d\u1eef li\u1ec7u KPI v\u1edbi c\u00e1c ph\u00e2n h\u1ec7 qu\u1ea3n l\u00fd ti\u1ec1n l\u01b0\u01a1ng tr\u00ean c\u00f9ng m\u1ed9t n\u1ec1n t\u1ea3ng gi\u00fap quy tr\u00ecnh tr\u1ea3 th\u01b0\u1edfng tr\u1edf n\u00ean minh b\u1ea1ch, kh\u00e1ch quan nh\u1ea5t qu\u00e1n h\u01a1n. Thay v\u00ec m\u1ea5t nhi\u1ec1u ng\u00e0y \u0111\u1ec3 \u0111\u1ed1i chi\u1ebfu d\u1eef li\u1ec7u t\u1eeb nhi\u1ec1u b\u1ea3ng t\u00ednh, HR c\u00f3 th\u1ec3 ho\u00e0n th\u00e0nh to\u00e0n b\u1ed9 quy tr\u00ecnh \u0111\u00e1nh gi\u00e1, t\u1ed5ng h\u1ee3p k\u1ebft qu\u1ea3 ch\u1ec9 tr\u00ean m\u1ed9t h\u1ec7 th\u1ed1ng duy nh\u1ea5t.<\/li>\n<\/ul>\n

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      L\u1ea0C VI\u1ec6T SUREHCS – QU\u1ea2N TR\u1eca NH\u00c2N S\u1ef0 TI\u1ec0N L\u01af\u01a0NG C&B, T\u00d9Y CH\u1ec8NH CHUY\u00caN S\u00c2U CHO DOANH NGHI\u1ec6P L\u1edaN<\/strong><\/p><\/div>

      L\u1ea1c Vi\u1ec7t SureHCS l\u00e0 ph\u1ea7n m\u1ec1m HRM qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1 to\u00e0n di\u1ec7n, \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n b\u1edfi L\u1ea1c Vi\u1ec7t \u2013 \u0111\u01a1n v\u1ecb h\u01a1n 30 n\u0103m kinh nghi\u1ec7m trong l\u0129nh v\u1ef1c ph\u1ea7n m\u1ec1m qu\u1ea3n tr\u1ecb doanh nghi\u1ec7p t\u1ea1i Vi\u1ec7t Nam v\u1edbi ti\u00eau chu\u1ea9n qu\u1ed1c t\u1ebf nh\u01b0 CMMI Level\u202f3, ISO 9001:2015 v\u00e0 ISO 27001:2013.<\/p>

      SureHCS kh\u00f4ng ch\u1ec9 \u0111\u00e1p \u1ee9ng c\u00e1c nghi\u1ec7p v\u1ee5 nh\u00e2n s\u1ef1 ti\u00eau chu\u1ea9n, m\u00e0 \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 x\u1eed l\u00fd c\u00e1c b\u00e0i to\u00e1n nh\u00e2n s\u1ef1 \u2013 C&B \u2013 ti\u1ec1n l\u01b0\u01a1ng ph\u1ee9c t\u1ea1p, quy m\u00f4 l\u1edbn, \u0111a c\u00f4ng ty, \u0111a ng\u00e0nh, \u0111\u1eb7c bi\u1ec7t ph\u00f9 h\u1ee3p v\u1edbi doanh nghi\u1ec7p FDI, t\u1eadp \u0111o\u00e0n, nh\u00e0 m\u00e1y s\u1ea3n xu\u1ea5t, logistics, h\u00e0ng kh\u00f4ng, kh\u00e1ch s\u1ea1n, th\u01b0\u01a1ng m\u1ea1i \u2013 d\u1ecbch v\u1ee5.<\/p>

      H\u1ec7 th\u1ed1ng \u0111\u01b0\u1ee3c tri\u1ec3n khai linh ho\u1ea1t On-premise ho\u1eb7c theo m\u00f4 h\u00ecnh t\u00f9y ch\u1ec9nh chuy\u00ean s\u00e2u, gi\u00fap doanh nghi\u1ec7p t\u1ef1 \u0111\u1ed9ng h\u00f3a to\u00e0n b\u1ed9 quy tr\u00ecnh nh\u00e2n s\u1ef1 \u2013 ch\u1ea5m c\u00f4ng \u2013 t\u00ednh l\u01b0\u01a1ng \u2013 ph\u00fac l\u1ee3i \u2013 b\u1ea3o hi\u1ec3m, thay th\u1ebf ho\u00e0n to\u00e0n vi\u1ec7c qu\u1ea3n l\u00fd th\u1ee7 c\u00f4ng b\u1eb1ng Excel r\u1eddi r\u1ea1c.<\/p>

      C\u00e1c ph\u00e2n h\u1ec7 c\u1ed1t l\u00f5i c\u1ee7a ph\u1ea7n m\u1ec1m nh\u00e2n s\u1ef1 L\u1ea1c Vi\u1ec7t SureHCS:<\/b><\/p>

      • Ph\u00e2n h\u1ec7 Tuy\u1ec3n d\u1ee5ng \u2013 \u0110\u00e0o t\u1ea1o:<\/b><\/span><\/em> Qu\u1ea3n l\u00fd xuy\u00ean su\u1ed1t tuy\u1ec3n d\u1ee5ng, h\u1ed9i nh\u1eadp \u0111\u00e0o t\u1ea1o nh\u00e2n s\u1ef1, h\u1ed7 tr\u1ee3 x\u00e2y d\u1ef1ng Talent Pipeline cho doanh nghi\u1ec7p quy m\u00f4 l\u1edbn.<\/span><\/li>
      • C\u1ed5ng th\u00f4ng tin & Qu\u1ea3n l\u00fd h\u1ed3 s\u01a1 nh\u00e2n s\u1ef1<\/span><\/em>:<\/b> L\u01b0u tr\u1eef h\u1ed3 s\u01a1 nh\u00e2n s\u1ef1 \u0111i\u1ec7n t\u1eed t\u1eadp trung, c\u1ed5ng self-service cho ng\u01b0\u1eddi lao \u0111\u1ed9ng v\u00e0 k\u00fd h\u1ee3p \u0111\u1ed3ng lao \u0111\u1ed9ng \u0111i\u1ec7n t\u1eed ngay tr\u00ean h\u1ec7 th\u1ed1ng.<\/span><\/li>
      • Ph\u00e2n h\u1ec7 Ch\u1ea5m c\u00f4ng<\/em><\/span>:<\/b> Ch\u1ea5m c\u00f4ng \u0111a h\u00ecnh th\u1ee9c (v\u00e2n tay, nh\u1eadn di\u1ec7n khu\u00f4n m\u1eb7t Face ID, GPS, Wifi, online), k\u1ebft n\u1ed1i nhi\u1ec1u lo\u1ea1i m\u00e1y ch\u1ea5m c\u00f4ng, h\u1ed7 tr\u1ee3 ch\u1ea5m c\u00f4ng theo gi\u1edd, theo ca, ca linh ho\u1ea1t cho nh\u00e0 m\u00e1y v\u00e0 kh\u00e1ch s\u1ea1n.<\/span><\/li>
      • Ph\u00e2n h\u1ec7 T\u00ednh l\u01b0\u01a1ng & C&B<\/span><\/em>:<\/b> T\u1ef1 \u0111\u1ed9ng t\u00ednh l\u01b0\u01a1ng theo nhi\u1ec1u m\u00f4 h\u00ecnh (gi\u1edd, ca, s\u1ea3n ph\u1ea9m, 3P, KPI hi\u1ec7u su\u1ea5t\u2026), li\u00ean k\u1ebft tr\u1ef1c ti\u1ebfp d\u1eef li\u1ec7u ch\u1ea5m c\u00f4ng \u2013 hi\u1ec7u su\u1ea5t \u2013 ph\u00fac l\u1ee3i, thay th\u1ebf ho\u00e0n to\u00e0n t\u00ednh l\u01b0\u01a1ng th\u1ee7 c\u00f4ng b\u1eb1ng Excel.<\/span><\/li>
      • Ph\u00fac l\u1ee3i \u2013 BHXH \u2013 Chi l\u01b0\u01a1ng<\/span><\/em>:<\/b> Qu\u1ea3n l\u00fd ph\u00fac l\u1ee3i linh ho\u1ea1t, t\u00edch h\u1ee3p\u00a0BHXH online iCare \u0111i\u1ec7n t\u1eed v\u00e0 Bank Hub chi l\u01b0\u01a1ng t\u1ef1 \u0111\u1ed9ng, h\u1ed7 tr\u1ee3 chi tr\u1ea3 \u0111a ti\u1ec1n t\u1ec7 cho doanh nghi\u1ec7p FDI. T\u00edch h\u1ee3p ch\u1eef k\u00fd s\u1ed1 ch\u1ee9ng t\u1eeb thu\u1ebf TNCN, t\u00edch h\u1ee3p k\u00fd s\u1ed1 h\u1ee3p \u0111\u1ed3ng lao \u0111\u1ed9ng \u0111i\u1ec7n t\u1eed.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        \"Ph\u1ea7n<\/figure><\/div>
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        \"Ph\u1ea7n<\/figure><\/div>
        \"Ph\u1ea7n<\/figure><\/div>
        \"Ph\u1ea7n<\/figure><\/div>
        \"Ph\u1ea7n<\/figure><\/div>
        \"Ph\u1ea7n<\/figure><\/div>
        \"Ph\u1ea7n<\/figure><\/div>
        \"Ph\u1ea7n<\/figure><\/div>
        \"Ph\u1ea7n<\/figure><\/div>
        \"Ph\u1ea7n<\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t
        \n\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t<\/div>\n\t\t\t\t\t
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        <\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        T\u00cdCH H\u1ee2P AI T\u0102NG T\u1ed0C CHUY\u1ec2N \u0110\u1ed4I S\u1ed0 QU\u1ea2N TR\u1eca NGU\u1ed2N NH\u00c2N L\u1ef0C<\/strong><\/span><\/p>

        L\u1ea1c Vi\u1ec7t \u0111\u00e3 ch\u00ednh th\u1ee9c ra m\u1eaft B\u1ed9 3 tr\u1ee3 l\u00fd AI nh\u00e2n s\u1ef1 t\u00edch h\u1ee3p s\u00e2u v\u00e0o LV SureHCS g\u1ed3m LV-AI.Docs, LV\u2011AI.Resume v\u00e0 LV\u2011AI.Help \u0111\u1ec3 t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c t\u00e1c v\u1ee5 h\u00e0nh ch\u00ednh, chu\u1ea9n h\u00f3a d\u1eef li\u1ec7u n\u00e2ng cao tr\u1ea3i nghi\u1ec7m nh\u00e2n s\u1ef1<\/span><\/p>

        • LV\u2011AI.Docs<\/strong>: t\u1ef1 \u0111\u1ed9ng b\u00f3c t\u00e1ch chuy\u1ec3n d\u1eef li\u1ec7u t\u1eeb gi\u1ea5y t\u1edd nh\u01b0 CCCD, s\u1ed5 BHXH, b\u1eb1ng c\u1ea5p th\u00e0nh h\u1ed3 s\u01a1 k\u1ef9 thu\u1eadt s\u1ed1 chu\u1ea9n h\u00f3a<\/span><\/li>
        • LV\u2011AI.Resume<\/strong>: t\u1ef1 \u0111\u1ed9ng b\u00f3c t\u00e1ch CV m\u1ecdi \u0111\u1ecbnh d\u1ea1ng, <\/span>ph\u00e2n t\u00edch CV t\u1ef1 \u0111\u1ed9ng, x\u00e2y h\u1ed3 s\u01a1 \u1ee9ng vi\u00ean, t\u00ecm ng\u01b0\u1eddi \u0111\u00fang ti\u00eau ch\u00ed b\u1eb1ng prompt th\u00f4ng minh, khai th\u00e1c d\u1eef li\u1ec7u candidate pool hi\u1ec7u qu\u1ea3\u00a0<\/span><\/li>
        • LV\u2011AI.Help<\/strong>: chatbot n\u1ed9i b\u1ed9 h\u1ed7 tr\u1ee3 tr\u1ea3 l\u1eddi c\u00e2u h\u1ecfi HR 24\/7, truy xu\u1ea5t bi\u1ec3u m\u1eabu quy tr\u00ecnh nhanh ch\u00f3ng theo ng\u1eef c\u1ea3nh ng\u01b0\u1eddi d\u00f9ng<\/span><\/li><\/ul>