{"id":53317,"date":"2026-09-14T11:25:17","date_gmt":"2026-09-14T04:25:17","guid":{"rendered":"https:\/\/lacviet.vn\/?p=53317"},"modified":"2026-09-14T11:33:57","modified_gmt":"2026-09-14T04:33:57","slug":"cach-quan-ly-nhan-vien-ban-hang-hieu-qua","status":"publish","type":"post","link":"https:\/\/lacviet.vn\/en\/cach-quan-ly-nhan-vien-ban-hang-hieu-qua\/","title":{"rendered":"5 C\u00e1ch qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3 DN n\u00ean \u00e1p d\u1ee5ng"},"content":{"rendered":"<p style=\"text-align: justify;\"><strong>Qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng<\/strong> hi\u1ec7u qu\u1ea3 l\u00e0 b\u00e0i to\u00e1n kh\u00f4ng d\u1ec5 v\u00ec \u0111\u1ed9i ng\u0169 sales th\u01b0\u1eddng xuy\u00ean di chuy\u1ec3n, l\u00e0m vi\u1ec7c \u0111\u1ed9c l\u1eadp theo KPI c\u00e1 nh\u00e2n v\u00e0 \u00edt khi c\u00f3 m\u1eb7t t\u1ea1i v\u0103n ph\u00f2ng \u0111\u1ec3 gi\u00e1m s\u00e1t tr\u1ef1c ti\u1ebfp. N\u1ebfu thi\u1ebfu m\u1ed9t h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd r\u00f5 r\u00e0ng, doanh nghi\u1ec7p r\u1ea5t d\u1ec5 r\u01a1i v\u00e0o t\u00ecnh tr\u1ea1ng m\u1ed7i nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng l\u00e0m m\u1ed9t ki\u1ec3u, n\u0103ng l\u1ef1c kh\u00f4ng \u0111\u1ed3ng \u0111\u1ec1u v\u00e0 kh\u00f3 nh\u00e2n r\u1ed9ng kinh nghi\u1ec7m c\u1ee7a ng\u01b0\u1eddi gi\u1ecfi cho c\u1ea3 \u0111\u1ed9i.<\/p>\n<p style=\"text-align: justify;\">Trong b\u00e0i vi\u1ebft n\u00e0y, <a href=\"https:\/\/lacviet.vn\/\">L\u1ea1c Vi\u1ec7t<\/a> s\u1ebd gi\u00fap b\u1ea1n n\u1eafm \u0111\u01b0\u1ee3c 5 c\u00e1ch qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3 \u0111\u00e3 \u0111\u01b0\u1ee3c nhi\u1ec1u doanh nghi\u1ec7p \u00e1p d\u1ee5ng, xoay quanh m\u1ee5c ti\u00eau\/KPI r\u00f5 r\u00e0ng, quy tr\u00ecnh chu\u1ea9n, \u0111\u00e0o t\u1ea1o li\u00ean t\u1ee5c, t\u1ea1o \u0111\u1ed9ng l\u1ef1c v\u00e0 \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t \u0111\u1ecbnh k\u1ef3 &#8211; c\u00f9ng nh\u1eefng sai l\u1ea7m th\u01b0\u1eddng g\u1eb7p v\u00e0 vai tr\u00f2 c\u1ee7a c\u00f4ng ngh\u1ec7 trong vi\u1ec7c h\u1ed7 tr\u1ee3 qu\u1ea3n l\u00fd, \u0111\u00e0o t\u1ea1o \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng m\u1ed9t c\u00e1ch h\u1ec7 th\u1ed1ng h\u01a1n.<\/p>\n<h2 style=\"text-align: justify;\">1. V\u00ec sao doanh nghi\u1ec7p c\u1ea7n ch\u00fa tr\u1ecdng c\u00e1ch qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3?<\/h2>\n<p style=\"text-align: justify;\">\u0110\u1ed9i ng\u0169 b\u00e1n h\u00e0ng l\u00e0 b\u1ed9 ph\u1eadn t\u1ea1o ra doanh thu tr\u1ef1c ti\u1ebfp cho doanh nghi\u1ec7p, nh\u01b0ng \u0111\u00e2y c\u0169ng l\u00e0 nh\u00f3m nh\u00e2n s\u1ef1 c\u00f3 \u0111\u1eb7c th\u00f9 qu\u1ea3n l\u00fd kh\u00f3 h\u01a1n nhi\u1ec1u b\u1ed9 ph\u1eadn kh\u00e1c. Nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng th\u01b0\u1eddng l\u00e0m vi\u1ec7c b\u00ean ngo\u00e0i v\u0103n ph\u00f2ng, g\u1eb7p g\u1ee1 kh\u00e1ch h\u00e0ng tr\u1ef1c ti\u1ebfp ho\u1eb7c l\u00e0m vi\u1ec7c t\u1eeb xa qua \u0111i\u1ec7n tho\u1ea1i, email, m\u1ea1ng x\u00e3 h\u1ed9i, khi\u1ebfn ng\u01b0\u1eddi qu\u1ea3n l\u00fd kh\u00f3 gi\u00e1m s\u00e1t s\u00e1t sao qu\u00e1 tr\u00ecnh l\u00e0m vi\u1ec7c h\u1eb1ng ng\u00e0y nh\u01b0 v\u1edbi c\u00e1c v\u1ecb tr\u00ed h\u00e0nh ch\u00ednh, v\u0103n ph\u00f2ng.<\/p>\n<p style=\"text-align: justify;\">\u0110\u1eb7c th\u00f9 c\u00f4ng vi\u1ec7c \u00e1p l\u1ef1c doanh s\u1ed1 cao, thu nh\u1eadp g\u1eafn li\u1ec1n v\u1edbi k\u1ebft qu\u1ea3 b\u00e1n h\u00e0ng c\u0169ng khi\u1ebfn ng\u00e0nh sales n\u00f3i chung c\u00f3 t\u1ef7 l\u1ec7 bi\u1ebfn \u0111\u1ed9ng nh\u00e2n s\u1ef1 th\u01b0\u1eddng \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 l\u00e0 cao h\u01a1n m\u1eb7t b\u1eb1ng chung so v\u1edbi nhi\u1ec1u ng\u00e0nh ngh\u1ec1 kh\u00e1c tr\u00ean th\u1ecb tr\u01b0\u1eddng lao \u0111\u1ed9ng Vi\u1ec7t Nam, d\u00f9 con s\u1ed1 c\u1ee5 th\u1ec3 theo t\u1eebng ng\u00e0nh h\u00e0ng, t\u1eebng th\u1eddi \u0111i\u1ec3m c\u1ea7n tra c\u1ee9u th\u00eam t\u1eeb c\u00e1c b\u00e1o c\u00e1o th\u1ecb tr\u01b0\u1eddng lao \u0111\u1ed9ng c\u1ee7a Anphabe, VietnamWorks ho\u1eb7c c\u00e1c \u0111\u01a1n v\u1ecb nghi\u00ean c\u1ee9u nh\u00e2n s\u1ef1 uy t\u00edn \u0111\u1ec3 c\u00f3 s\u1ed1 li\u1ec7u ch\u00ednh x\u00e1c, c\u1eadp nh\u1eadt. Khi m\u1ed9t nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng ngh\u1ec9 vi\u1ec7c, doanh nghi\u1ec7p kh\u00f4ng ch\u1ec9 m\u1ea5t \u0111i doanh s\u1ed1 h\u1ecd \u0111ang ph\u1ee5 tr\u00e1ch m\u00e0 c\u00f2n ph\u1ea3i t\u1ed1n th\u00eam th\u1eddi gian, chi ph\u00ed \u0111\u1ec3 tuy\u1ec3n d\u1ee5ng, \u0111\u00e0o t\u1ea1o l\u1ea1i ng\u01b0\u1eddi m\u1edbi, trong khi kh\u00e1ch h\u00e0ng c\u0169 c\u00f3 th\u1ec3 b\u1ecb gi\u00e1n \u0111o\u1ea1n ch\u0103m s\u00f3c ho\u1eb7c chuy\u1ec3n sang \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh.<\/p>\n<p style=\"text-align: justify;\">Qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng m\u1ed9t c\u00e1ch c\u1ea3m t\u00ednh, thi\u1ebfu h\u1ec7 th\u1ed1ng c\u00f2n d\u1eabn \u0111\u1ebfn t\u00ecnh tr\u1ea1ng hi\u1ec7u su\u1ea5t kh\u00f4ng \u0111\u1ed3ng \u0111\u1ec1u gi\u1eefa c\u00e1c c\u00e1 nh\u00e2n: c\u00f3 ng\u01b0\u1eddi \u0111\u1ea1t v\u01b0\u1ee3t ch\u1ec9 ti\u00eau nhi\u1ec1u l\u1ea7n, nh\u01b0ng c\u0169ng c\u00f3 ng\u01b0\u1eddi li\u00ean t\u1ee5c kh\u00f4ng ho\u00e0n th\u00e0nh KPI m\u00e0 qu\u1ea3n l\u00fd kh\u00f4ng n\u1eafm r\u00f5 nguy\u00ean nh\u00e2n l\u00e0 do n\u0103ng l\u1ef1c, do khu v\u1ef1c th\u1ecb tr\u01b0\u1eddng kh\u00f3, hay do thi\u1ebfu \u0111\u1ed9ng l\u1ef1c l\u00e0m vi\u1ec7c. V\u1ec1 l\u00e2u d\u00e0i, t\u00ecnh tr\u1ea1ng n\u00e0y khi\u1ebfn \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng ph\u1ee5 thu\u1ed9c qu\u00e1 nhi\u1ec1u v\u00e0o m\u1ed9t v\u00e0i c\u00e1 nh\u00e2n xu\u1ea5t s\u1eafc (th\u01b0\u1eddng g\u1ecdi l\u00e0 &#8220;ng\u00f4i sao b\u00e1n h\u00e0ng&#8221;), t\u1ea1o r\u1ee7i ro l\u1edbn cho doanh nghi\u1ec7p n\u1ebfu nh\u1eefng ng\u01b0\u1eddi n\u00e0y r\u1eddi \u0111i.<\/p>\n<p style=\"text-align: justify;\">Ng\u01b0\u1ee3c l\u1ea1i, khi doanh nghi\u1ec7p c\u00f3 c\u00e1ch qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3, \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng b\u00e0i b\u1ea3n v\u1edbi m\u1ee5c ti\u00eau r\u00f5 r\u00e0ng, quy tr\u00ecnh nh\u1ea5t qu\u00e1n v\u00e0 c\u01a1 ch\u1ebf \u0111\u00e0o t\u1ea1o &#8211; \u0111\u00e1nh gi\u00e1 th\u01b0\u1eddng xuy\u00ean, \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng s\u1ebd ho\u1ea1t \u0111\u1ed9ng \u0111\u1ed3ng \u0111\u1ec1u h\u01a1n, t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c c\u1ea3i thi\u1ec7n, doanh nghi\u1ec7p gi\u1eef ch\u00e2n \u0111\u01b0\u1ee3c nh\u00e2n s\u1ef1 gi\u1ecfi l\u00e2u d\u00e0i h\u01a1n. Quan tr\u1ecdng h\u01a1n, m\u1ed9t h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd t\u1ed1t gi\u00fap kinh nghi\u1ec7m, k\u1ef9 n\u0103ng b\u00e1n h\u00e0ng c\u1ee7a nh\u1eefng nh\u00e2n vi\u00ean gi\u1ecfi nh\u1ea5t \u0111\u01b0\u1ee3c chu\u1ea9n h\u00f3a v\u00e0 nh\u00e2n r\u1ed9ng cho c\u1ea3 \u0111\u1ed9i, thay v\u00ec ch\u1ec9 t\u1ed3n t\u1ea1i trong \u0111\u1ea7u c\u1ee7a m\u1ed9t v\u00e0i c\u00e1 nh\u00e2n.<\/p>\n<p style=\"text-align: justify;\">V\u1eady c\u1ee5 th\u1ec3, doanh nghi\u1ec7p c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng nh\u1eefng c\u00e1ch n\u00e0o \u0111\u1ec3 qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3 h\u01a1n?<\/p>\n<h2 style=\"text-align: justify;\">2. 5 c\u00e1ch qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3 doanh nghi\u1ec7p n\u00ean \u00e1p d\u1ee5ng<\/h2>\n<p style=\"text-align: justify;\">5 nh\u00f3m gi\u1ea3i ph\u00e1p d\u01b0\u1edbi \u0111\u00e2y \u0111\u01b0\u1ee3c t\u1ed5ng h\u1ee3p t\u1eeb th\u1ef1c ti\u1ec5n qu\u1ea3n l\u00fd \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng ph\u1ed5 bi\u1ebfn t\u1ea1i nhi\u1ec1u doanh nghi\u1ec7p. \u0110\u00e2y kh\u00f4ng ph\u1ea3i l\u00e0 c\u00e1c c\u00e1ch l\u00e0m r\u1eddi r\u1ea1c, \u0111\u1ed9c l\u1eadp m\u00e0 c\u1ea7n \u0111\u01b0\u1ee3c ph\u1ed1i h\u1ee3p \u0111\u1ed3ng b\u1ed9 v\u1edbi nhau \u0111\u1ec3 t\u1ea1o ra hi\u1ec7u qu\u1ea3 qu\u1ea3n l\u00fd b\u1ec1n v\u1eefng, l\u00e2u d\u00e0i thay v\u00ec ch\u1ec9 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 t\u1ea1m th\u1eddi:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">Thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau KPI r\u00f5 r\u00e0ng cho t\u1eebng nh\u00e2n vi\u00ean<\/li>\n<li aria-level=\"1\">X\u00e2y d\u1ef1ng quy tr\u00ecnh b\u00e1n h\u00e0ng chu\u1ea9n nh\u1ea5t qu\u00e1n<\/li>\n<li aria-level=\"1\">\u0110\u00e0o t\u1ea1o, n\u00e2ng cao n\u0103ng l\u1ef1c b\u00e1n h\u00e0ng li\u00ean t\u1ee5c<\/li>\n<li aria-level=\"1\">T\u1ea1o \u0111\u1ed9ng l\u1ef1c v\u00e0 ghi nh\u1eadn k\u1ecbp th\u1eddi<\/li>\n<li aria-level=\"1\">\u0110\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t \u0111\u1ecbnh k\u1ef3, ph\u1ea3n h\u1ed3i hai chi\u1ec1u<\/li>\n<\/ul>\n<h3 style=\"text-align: justify;\">2.1. Thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau v\u00e0 KPI r\u00f5 r\u00e0ng cho t\u1eebng nh\u00e2n vi\u00ean<\/h3>\n<p style=\"text-align: justify;\">M\u1ee5c ti\u00eau KPI l\u00e0 n\u1ec1n t\u1ea3ng \u0111\u1ea7u ti\u00ean c\u1ee7a m\u1ecdi h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd b\u00e1n h\u00e0ng. Thay v\u00ec giao ch\u1ec9 ti\u00eau chung chung cho c\u1ea3 \u0111\u1ed9i, doanh nghi\u1ec7p n\u00ean x\u00e2y d\u1ef1ng KPI c\u00e1 nh\u00e2n h\u00f3a theo n\u0103ng l\u1ef1c hi\u1ec7n t\u1ea1i, khu v\u1ef1c th\u1ecb tr\u01b0\u1eddng ph\u1ee5 tr\u00e1ch v\u00e0 nh\u00f3m s\u1ea3n ph\u1ea9m m\u00e0 t\u1eebng nh\u00e2n vi\u00ean \u0111\u1ea3m nh\u1eadn. M\u1ed9t nh\u00e2n vi\u00ean m\u1edbi v\u00e0o ngh\u1ec1, ph\u1ee5 tr\u00e1ch khu v\u1ef1c th\u1ecb tr\u01b0\u1eddng kh\u00f3 khai th\u00e1c kh\u00f4ng th\u1ec3 b\u1ecb \u00e1p c\u00f9ng m\u1ed9t ch\u1ec9 ti\u00eau doanh s\u1ed1 nh\u01b0 m\u1ed9t nh\u00e2n vi\u00ean k\u1ef3 c\u1ef1u \u0111ang qu\u1ea3n l\u00fd t\u1ec7p kh\u00e1ch h\u00e0ng l\u1edbn, \u1ed5n \u0111\u1ecbnh.<\/p>\n<p style=\"text-align: justify;\">Khi thi\u1ebft l\u1eadp KPI, <a href=\"https:\/\/en.wikipedia.org\/wiki\/SMART_criteria\" target=\"_blank\" rel=\"nofollow noopener\">nguy\u00ean t\u1eafc SMART<\/a> (c\u1ee5 th\u1ec3, \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c, kh\u1ea3 thi, li\u00ean quan \u0111\u1ebfn m\u1ee5c ti\u00eau chung, c\u00f3 th\u1eddi h\u1ea1n ho\u00e0n th\u00e0nh) v\u1eabn l\u00e0 khung tham chi\u1ebfu ph\u00f9 h\u1ee3p. M\u1ed9t ch\u1ec9 ti\u00eau KPI t\u1ed1t c\u1ea7n tr\u1ea3 l\u1eddi r\u00f5: nh\u00e2n vi\u00ean c\u1ea7n \u0111\u1ea1t con s\u1ed1 c\u1ee5 th\u1ec3 n\u00e0o, trong kho\u1ea3ng th\u1eddi gian n\u00e0o, t\u01b0\u01a1ng \u1ee9ng v\u1edbi ngu\u1ed3n l\u1ef1c v\u00e0 \u0111i\u1ec1u ki\u1ec7n th\u1ecb tr\u01b0\u1eddng ra sao. V\u00ed d\u1ee5, thay v\u00ec \u0111\u1eb7t m\u1ee5c ti\u00eau &#8220;t\u0103ng doanh s\u1ed1&#8221;, n\u00ean c\u1ee5 th\u1ec3 h\u00f3a th\u00e0nh &#8220;\u0111\u1ea1t doanh s\u1ed1 500 tri\u1ec7u \u0111\u1ed3ng\/th\u00e1ng t\u1eeb nh\u00f3m kh\u00e1ch h\u00e0ng doanh nghi\u1ec7p v\u1eeba v\u00e0 nh\u1ecf trong qu\u00fd n\u00e0y&#8221;.<\/p>\n<p style=\"text-align: justify;\">Ngo\u00e0i KPI v\u1ec1 k\u1ebft qu\u1ea3 cu\u1ed1i c\u00f9ng (doanh s\u1ed1, s\u1ed1 h\u1ee3p \u0111\u1ed3ng ch\u1ed1t \u0111\u01b0\u1ee3c), doanh nghi\u1ec7p c\u0169ng n\u00ean theo d\u00f5i th\u00eam c\u00e1c ch\u1ec9 s\u1ed1 qu\u00e1 tr\u00ecnh nh\u01b0 s\u1ed1 cu\u1ed9c g\u1ecdi\/t\u01b0 v\u1ea5n th\u1ef1c hi\u1ec7n, t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i t\u1eeb kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng sang kh\u00e1ch h\u00e0ng th\u1ef1c t\u1ebf, th\u1eddi gian trung b\u00ecnh \u0111\u1ec3 ch\u1ed1t m\u1ed9t \u0111\u01a1n h\u00e0ng. C\u00e1c ch\u1ec9 s\u1ed1 qu\u00e1 tr\u00ecnh n\u00e0y gi\u00fap qu\u1ea3n l\u00fd ph\u00e1t hi\u1ec7n s\u1edbm v\u1ea5n \u0111\u1ec1: m\u1ed9t nh\u00e2n vi\u00ean kh\u00f4ng \u0111\u1ea1t doanh s\u1ed1 c\u00f3 th\u1ec3 do thi\u1ebfu ho\u1ea1t \u0111\u1ed9ng ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng (s\u1ed1 cu\u1ed9c g\u1ecdi th\u1ea5p), ho\u1eb7c do t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i k\u00e9m d\u00f9 \u0111\u00e3 ti\u1ebfp c\u1eadn \u0111\u1ee7 kh\u00e1ch h\u00e0ng &#8211; t\u1eeb \u0111\u00f3 c\u00f3 h\u01b0\u1edbng h\u1ed7 tr\u1ee3, \u0111\u00e0o t\u1ea1o ph\u00f9 h\u1ee3p thay v\u00ec ch\u1ec9 nh\u1eafc nh\u1edf chung chung v\u1ec1 k\u1ebft qu\u1ea3.<\/p>\n<p style=\"text-align: justify;\">T\u1ea7n su\u1ea5t theo d\u00f5i ti\u1ebfn \u0111\u1ed9 KPI c\u0169ng c\u1ea7n \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh r\u00f5 r\u00e0ng, th\u01b0\u1eddng theo tu\u1ea7n ho\u1eb7c theo th\u00e1ng t\u00f9y chu k\u1ef3 b\u00e1n h\u00e0ng c\u1ee7a t\u1eebng ng\u00e0nh. Vi\u1ec7c theo d\u00f5i \u0111\u1ecbnh k\u1ef3 gi\u00fap qu\u1ea3n l\u00fd v\u00e0 nh\u00e2n vi\u00ean k\u1ecbp th\u1eddi nh\u1eadn ra khi ti\u1ebfn \u0111\u1ed9 \u0111ang ch\u1eadm so v\u1edbi m\u1ee5c ti\u00eau, t\u1eeb \u0111\u00f3 \u0111i\u1ec1u ch\u1ec9nh c\u00e1ch ti\u1ebfp c\u1eadn, ph\u00e2n b\u1ed5 l\u1ea1i ngu\u1ed3n l\u1ef1c ho\u1eb7c h\u1ed7 tr\u1ee3 th\u00eam tr\u01b0\u1edbc khi k\u1ebft th\u00fac chu k\u1ef3 \u0111\u00e1nh gi\u00e1, thay v\u00ec ch\u1ec9 bi\u1ebft k\u1ebft qu\u1ea3 kh\u00f4ng \u0111\u1ea1t khi m\u1ecdi vi\u1ec7c \u0111\u00e3 an b\u00e0i.<\/p>\n<h3 style=\"text-align: justify;\">2.2. X\u00e2y d\u1ef1ng quy tr\u00ecnh b\u00e1n h\u00e0ng chu\u1ea9n v\u00e0 nh\u1ea5t qu\u00e1n<\/h3>\n<p style=\"text-align: justify;\">M\u1ed9t quy tr\u00ecnh b\u00e1n h\u00e0ng chu\u1ea9n gi\u00fap to\u00e0n b\u1ed9 \u0111\u1ed9i ng\u0169 c\u00f3 c\u00f9ng m\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng, tr\u00e1nh t\u00ecnh tr\u1ea1ng m\u1ed7i nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng l\u00e0m theo kinh nghi\u1ec7m c\u00e1 nh\u00e2n, kinh nghi\u1ec7m c\u1ee7a ng\u01b0\u1eddi gi\u1ecfi kh\u00f3 \u0111\u01b0\u1ee3c chia s\u1ebb v\u00e0 nh\u00e2n r\u1ed9ng cho ng\u01b0\u1eddi kh\u00e1c. Khi c\u00f3 quy tr\u00ecnh r\u00f5 r\u00e0ng, doanh nghi\u1ec7p c\u0169ng d\u1ec5 d\u00e0ng \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean m\u1edbi h\u01a1n v\u00ec c\u00f3 m\u1ed9t khung tham chi\u1ebfu c\u1ee5 th\u1ec3 thay v\u00ec \u0111\u1ec3 h\u1ecd t\u1ef1 h\u1ecdc h\u1ecfi qua th\u1eddi gian d\u00e0i th\u1eed &#8211; sai.<\/p>\n<p style=\"text-align: justify;\">Quy tr\u00ecnh b\u00e1n h\u00e0ng c\u01a1 b\u1ea3n th\u01b0\u1eddng g\u1ed3m c\u00e1c b\u01b0\u1edbc sau, t\u00f9y v\u00e0o \u0111\u1eb7c th\u00f9 s\u1ea3n ph\u1ea9m, chu k\u1ef3 b\u00e1n h\u00e0ng B2B hay B2C m\u00e0 s\u1ed1 b\u01b0\u1edbc v\u00e0 th\u1eddi gian cho m\u1ed7i b\u01b0\u1edbc c\u00f3 th\u1ec3 kh\u00e1c nhau, nh\u01b0ng khung quy tr\u00ecnh t\u1ed5ng th\u1ec3 n\u00e0y v\u1eabn l\u00e0 \u0111i\u1ec3m kh\u1edfi \u0111\u1ea7u ph\u00f9 h\u1ee3p cho ph\u1ea7n l\u1edbn doanh nghi\u1ec7p:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">Ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng (qua c\u00e1c k\u00eanh nh\u01b0 gi\u1edbi thi\u1ec7u, qu\u1ea3ng c\u00e1o, t\u1ef1 t\u00ecm ki\u1ebfm)<\/li>\n<li aria-level=\"1\">T\u00ecm hi\u1ec3u t\u01b0 v\u1ea5n nhu c\u1ea7u<\/li>\n<li aria-level=\"1\">X\u1eed l\u00fd t\u1eeb ch\u1ed1i v\u00e0 c\u00e1c b\u0103n kho\u0103n c\u1ee7a kh\u00e1ch h\u00e0ng<\/li>\n<li aria-level=\"1\">Ch\u1ed1t \u0111\u01a1n h\u00e0ng<\/li>\n<li aria-level=\"1\">Ch\u0103m s\u00f3c sau b\u00e1n \u0111\u1ec3 duy tr\u00ec quan h\u1ec7 l\u00e2u d\u00e0i, khai th\u00e1c th\u00eam c\u01a1 h\u1ed9i b\u00e1n ch\u00e9o ho\u1eb7c b\u00e1n th\u00eam<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">Vi\u1ec7c chu\u1ea9n h\u00f3a quy tr\u00ecnh kh\u00f4ng c\u00f3 ngh\u0129a l\u00e0 \u00e9p m\u1ecdi nh\u00e2n vi\u00ean ph\u1ea3i n\u00f3i y h\u1ec7t m\u1ed9t k\u1ecbch b\u1ea3n c\u1ee9ng nh\u1eafc, m\u00e0 l\u00e0 th\u1ed1ng nh\u1ea5t c\u00e1c b\u01b0\u1edbc, c\u00e1c m\u1ed1c ki\u1ec3m so\u00e1t quan tr\u1ecdng v\u00e0 b\u1ed9 t\u00e0i li\u1ec7u h\u1ed7 tr\u1ee3 d\u00f9ng chung (nh\u01b0 k\u1ecbch b\u1ea3n t\u01b0 v\u1ea5n m\u1eabu, b\u1ea3ng so s\u00e1nh s\u1ea3n ph\u1ea9m, c\u00e1ch x\u1eed l\u00fd c\u00e1c c\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p c\u1ee7a kh\u00e1ch h\u00e0ng). Nh\u00e2n vi\u00ean v\u1eabn c\u00f3 th\u1ec3 linh ho\u1ea1t \u0111i\u1ec1u ch\u1ec9nh c\u00e1ch n\u00f3i chuy\u1ec7n, phong c\u00e1ch t\u01b0 v\u1ea5n ph\u00f9 h\u1ee3p v\u1edbi t\u1eebng kh\u00e1ch h\u00e0ng c\u1ee5 th\u1ec3, mi\u1ec5n l\u00e0 v\u1eabn \u0111i \u0111\u00fang c\u00e1c b\u01b0\u1edbc v\u00e0 m\u1ed1c ki\u1ec3m so\u00e1t \u0111\u00e3 th\u1ed1ng nh\u1ea5t.<\/p>\n<p style=\"text-align: justify;\">Doanh nghi\u1ec7p c\u0169ng n\u00ean \u0111\u1ecbnh k\u1ef3 r\u00e0 so\u00e1t l\u1ea1i quy tr\u00ecnh b\u00e1n h\u00e0ng d\u1ef1a tr\u00ean ph\u1ea3n h\u1ed3i th\u1ef1c t\u1ebf t\u1eeb \u0111\u1ed9i ng\u0169 v\u00e0 d\u1eef li\u1ec7u v\u1ec1 t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i \u1edf t\u1eebng b\u01b0\u1edbc. N\u1ebfu ph\u00e1t hi\u1ec7n nhi\u1ec1u kh\u00e1ch h\u00e0ng b\u1ecb &#8220;r\u01a1i r\u1ee5ng&#8221; \u1edf m\u1ed9t b\u01b0\u1edbc c\u1ee5 th\u1ec3 trong quy tr\u00ecnh (v\u00ed d\u1ee5 \u1edf b\u01b0\u1edbc x\u1eed l\u00fd t\u1eeb ch\u1ed1i v\u1ec1 gi\u00e1), \u0111\u00f3 l\u00e0 d\u1ea5u hi\u1ec7u c\u1ea7n c\u1ea3i thi\u1ec7n k\u1ecbch b\u1ea3n, b\u1ed5 sung t\u00e0i li\u1ec7u h\u1ed7 tr\u1ee3 ho\u1eb7c t\u1ed5 ch\u1ee9c \u0111\u00e0o t\u1ea1o th\u00eam cho b\u01b0\u1edbc \u0111\u00f3, thay v\u00ec gi\u1eef nguy\u00ean m\u1ed9t quy tr\u00ecnh \u0111\u00e3 l\u1ed7i th\u1eddi qua nhi\u1ec1u n\u0103m.<\/p>\n<h3 style=\"text-align: justify;\">2.3. \u0110\u00e0o t\u1ea1o n\u00e2ng cao n\u0103ng l\u1ef1c b\u00e1n h\u00e0ng li\u00ean t\u1ee5c<\/h3>\n<p style=\"text-align: justify;\">\u0110\u00e0o t\u1ea1o l\u00e0 y\u1ebfu t\u1ed1 c\u1ea7n \u0111\u01b0\u1ee3c duy tr\u00ec xuy\u00ean su\u1ed1t trong qu\u00e1 tr\u00ecnh qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng, kh\u00f4ng ch\u1ec9 d\u1eebng l\u1ea1i \u1edf giai \u0111o\u1ea1n h\u1ed9i nh\u1eadp (onboarding) khi nh\u00e2n vi\u00ean m\u1edbi v\u00e0o l\u00e0m. Th\u1ecb tr\u01b0\u1eddng, s\u1ea3n ph\u1ea9m, \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh v\u00e0 h\u00e0nh vi kh\u00e1ch h\u00e0ng \u0111\u1ec1u thay \u0111\u1ed5i li\u00ean t\u1ee5c, n\u00ean n\u0103ng l\u1ef1c b\u00e1n h\u00e0ng c\u1ee7a \u0111\u1ed9i ng\u0169 c\u0169ng c\u1ea7n \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt, n\u00e2ng cao th\u01b0\u1eddng xuy\u00ean \u0111\u1ec3 kh\u00f4ng b\u1ecb t\u1ee5t h\u1eadu.<\/p>\n<p style=\"text-align: justify;\">C\u00e1c h\u00ecnh th\u1ee9c \u0111\u00e0o t\u1ea1o ph\u1ed5 bi\u1ebfn cho \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng bao g\u1ed3m:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">\u0110\u00e0o t\u1ea1o ki\u1ebfn th\u1ee9c s\u1ea3n ph\u1ea9m (t\u00ednh n\u0103ng, l\u1ee3i \u00edch, \u0111i\u1ec3m kh\u00e1c bi\u1ec7t so v\u1edbi \u0111\u1ed1i th\u1ee7),<\/li>\n<li aria-level=\"1\">\u0110\u00e0o t\u1ea1o k\u1ef9 n\u0103ng \u0111\u00e0m ph\u00e1n, x\u1eed l\u00fd t\u1eeb ch\u1ed1i c\u1ee7a kh\u00e1ch h\u00e0ng<\/li>\n<li aria-level=\"1\">\u0110\u00f3ng vai t\u00ecnh hu\u1ed1ng (role-play) v\u1edbi kh\u00e1ch h\u00e0ng gi\u1ea3 \u0111\u1ecbnh \u0111\u1ec3 nh\u00e2n vi\u00ean th\u1ef1c h\u00e0nh ph\u1ea3n x\u1ea1 tr\u01b0\u1edbc c\u00e1c t\u00ecnh hu\u1ed1ng th\u01b0\u1eddng g\u1eb7p trong th\u1ef1c t\u1ebf. H\u00ecnh th\u1ee9c role-play \u0111\u1eb7c bi\u1ec7t h\u1eefu \u00edch v\u00ec cho ph\u00e9p nh\u00e2n vi\u00ean sai v\u00e0 s\u1eeda trong m\u00f4i tr\u01b0\u1eddng an to\u00e0n, tr\u01b0\u1edbc khi \u00e1p d\u1ee5ng v\u1edbi kh\u00e1ch h\u00e0ng th\u1eadt.<\/li>\n<li aria-level=\"1\">M\u00f4 h\u00ecnh k\u00e8m c\u1eb7p (coaching) 1-1, trong \u0111\u00f3 qu\u1ea3n l\u00fd tr\u1ef1c ti\u1ebfp ho\u1eb7c nh\u00e2n vi\u00ean k\u1ef3 c\u1ef1u \u0111\u1ed3ng h\u00e0nh c\u00f9ng nh\u00e2n vi\u00ean m\u1edbi ho\u1eb7c nh\u00e2n vi\u00ean \u0111ang g\u1eb7p kh\u00f3 kh\u0103n trong m\u1ed9t kho\u1ea3ng th\u1eddi gian nh\u1ea5t \u0111\u1ecbnh. M\u00f4 h\u00ecnh n\u00e0y gi\u00fap vi\u1ec7c \u0111\u00e0o t\u1ea1o s\u00e1t v\u1edbi t\u00ecnh hu\u1ed1ng th\u1ef1c t\u1ebf c\u1ee7a t\u1eebng c\u00e1 nh\u00e2n h\u01a1n l\u00e0 ch\u1ec9 \u0111\u00e0o t\u1ea1o l\u00fd thuy\u1ebft chung cho c\u1ea3 \u0111\u1ed9i.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">M\u1ed9t th\u00e1ch th\u1ee9c l\u1edbn c\u1ee7a vi\u1ec7c \u0111\u00e0o t\u1ea1o li\u00ean t\u1ee5c l\u00e0 duy tr\u00ec t\u00ednh \u0111\u1ec1u \u0111\u1eb7n v\u00e0 \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 sau \u0111\u00e0o t\u1ea1o. Nhi\u1ec1u doanh nghi\u1ec7p t\u1ed5 ch\u1ee9c \u0111\u00e0o t\u1ea1o m\u1ed9t l\u1ea7n r\u1ed3i b\u1ecf ng\u1ecf, kh\u00f4ng c\u00f3 c\u01a1 ch\u1ebf ki\u1ec3m tra l\u1ea1i ki\u1ebfn th\u1ee9c hay \u0111\u00e1nh gi\u00e1 xem nh\u00e2n vi\u00ean c\u00f3 th\u1ef1c s\u1ef1 \u00e1p d\u1ee5ng \u0111\u01b0\u1ee3c v\u00e0o c\u00f4ng vi\u1ec7c hay kh\u00f4ng. \u0110\u00e2y c\u0169ng l\u00e0 l\u00fd do ng\u00e0y c\u00e0ng nhi\u1ec1u doanh nghi\u1ec7p t\u00ecm \u0111\u1ebfn c\u00e1c gi\u1ea3i ph\u00e1p c\u00f4ng ngh\u1ec7 h\u1ed7 tr\u1ee3 \u0111\u00e0o t\u1ea1o b\u00e0i b\u1ea3n h\u01a1n, n\u1ed9i dung n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c ph\u00e2n t\u00edch k\u1ef9 h\u01a1n \u1edf ph\u1ea7n vai tr\u00f2 c\u1ee7a c\u00f4ng ngh\u1ec7 b\u00ean d\u01b0\u1edbi.<\/p>\n<h3 style=\"text-align: justify;\">2.4. T\u1ea1o \u0111\u1ed9ng l\u1ef1c v\u00e0 ghi nh\u1eadn k\u1ecbp th\u1eddi<\/h3>\n<p style=\"text-align: justify;\">L\u01b0\u01a1ng v\u00e0 th\u01b0\u1edfng doanh s\u1ed1 l\u00e0 y\u1ebfu t\u1ed1 t\u1ea1o \u0111\u1ed9ng l\u1ef1c c\u01a1 b\u1ea3n cho nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng, nh\u01b0ng kh\u00f4ng ph\u1ea3i l\u00e0 y\u1ebfu t\u1ed1 duy nh\u1ea5t quy\u1ebft \u0111\u1ecbnh s\u1ef1 g\u1eafn b\u00f3, n\u1ed7 l\u1ef1c l\u00e2u d\u00e0i c\u1ee7a h\u1ecd. B\u00ean c\u1ea1nh thu nh\u1eadp, vi\u1ec7c \u0111\u01b0\u1ee3c ghi nh\u1eadn c\u00f4ng khai tr\u01b0\u1edbc t\u1eadp th\u1ec3 khi \u0111\u1ea1t th\u00e0nh t\u00edch t\u1ed1t, d\u00f9 ch\u1ec9 l\u00e0 m\u1ed9t l\u1eddi khen trong cu\u1ed9c h\u1ecdp \u0111\u1ed9i nh\u00f3m, c\u0169ng c\u00f3 t\u00e1c \u0111\u1ed9ng t\u00edch c\u1ef1c \u0111\u1ebfn tinh th\u1ea7n l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng.<\/p>\n<p style=\"text-align: justify;\">X\u00e2y d\u1ef1ng l\u1ed9 tr\u00ecnh th\u0103ng ti\u1ebfn r\u00f5 r\u00e0ng l\u00e0 m\u1ed9t h\u00ecnh th\u1ee9c t\u1ea1o \u0111\u1ed9ng l\u1ef1c d\u00e0i h\u1ea1n quan tr\u1ecdng. Nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng c\u1ea7n nh\u00ecn th\u1ea5y con \u0111\u01b0\u1eddng ph\u00e1t tri\u1ec3n s\u1ef1 nghi\u1ec7p c\u1ee5 th\u1ec3 trong doanh nghi\u1ec7p &#8211; v\u00ed d\u1ee5 t\u1eeb nh\u00e2n vi\u00ean kinh doanh l\u00ean chuy\u00ean vi\u00ean kinh doanh c\u1ea5p cao, r\u1ed3i \u0111\u1ebfn tr\u01b0\u1edfng nh\u00f3m, tr\u01b0\u1edfng ph\u00f2ng kinh doanh &#8211; k\u00e8m theo c\u00e1c ti\u00eau ch\u00ed r\u00f5 r\u00e0ng \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c t\u1eebng c\u1ea5p b\u1eadc. Khi kh\u00f4ng nh\u00ecn th\u1ea5y l\u1ed9 tr\u00ecnh ph\u00e1t tri\u1ec3n, nhi\u1ec1u nh\u00e2n vi\u00ean gi\u1ecfi c\u00f3 xu h\u01b0\u1edbng t\u00ecm ki\u1ebfm c\u01a1 h\u1ed9i \u1edf n\u01a1i kh\u00e1c d\u00f9 thu nh\u1eadp hi\u1ec7n t\u1ea1i kh\u00f4ng h\u1eb3n l\u00e0 th\u1ea5p.<\/p>\n<p style=\"text-align: justify;\">T\u1ed5 ch\u1ee9c c\u00e1c \u0111\u1ee3t thi \u0111ua ng\u1eafn h\u1ea1n gi\u1eefa c\u00e1c nh\u00e2n vi\u00ean ho\u1eb7c gi\u1eefa c\u00e1c nh\u00f3m b\u00e1n h\u00e0ng c\u0169ng l\u00e0 c\u00e1ch t\u1ea1o \u0111\u1ed9ng l\u1ef1c \u0111\u01b0\u1ee3c nhi\u1ec1u doanh nghi\u1ec7p \u00e1p d\u1ee5ng, \u0111\u1eb7c bi\u1ec7t hi\u1ec7u qu\u1ea3 trong c\u00e1c giai \u0111o\u1ea1n cao \u0111i\u1ec3m kinh doanh ho\u1eb7c khi c\u1ea7n \u0111\u1ea9y nhanh doanh s\u1ed1 m\u1ed9t d\u00f2ng s\u1ea3n ph\u1ea9m c\u1ee5 th\u1ec3. C\u00e1c cu\u1ed9c thi \u0111ua n\u00ean c\u00f3 quy t\u1eafc minh b\u1ea1ch, ph\u1ea7n th\u01b0\u1edfng ph\u00f9 h\u1ee3p v\u1edbi quy m\u00f4 n\u1ed7 l\u1ef1c b\u1ecf ra, v\u00e0 quan tr\u1ecdng l\u00e0 kh\u00f4ng t\u1ea1o ra s\u1ef1 c\u1ea1nh tranh ti\u00eau c\u1ef1c, thi\u1ebfu l\u00e0nh m\u1ea1nh gi\u1eefa c\u00e1c th\u00e0nh vi\u00ean trong \u0111\u1ed9i.<\/p>\n<p style=\"text-align: justify;\">T\u00f3m l\u1ea1i, m\u1ed9t s\u1ed1 h\u00ecnh th\u1ee9c t\u1ea1o \u0111\u1ed9ng l\u1ef1c doanh nghi\u1ec7p c\u00f3 th\u1ec3 ph\u1ed1i h\u1ee3p g\u1ed3m:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">Ghi nh\u1eadn c\u00f4ng khai tr\u01b0\u1edbc t\u1eadp th\u1ec3 khi \u0111\u1ea1t th\u00e0nh t\u00edch t\u1ed1t<\/li>\n<li aria-level=\"1\">X\u00e2y d\u1ef1ng l\u1ed9 tr\u00ecnh th\u0103ng ti\u1ebfn r\u00f5 r\u00e0ng theo t\u1eebng c\u1ea5p b\u1eadc<\/li>\n<li aria-level=\"1\">T\u1ed5 ch\u1ee9c c\u00e1c \u0111\u1ee3t thi \u0111ua ng\u1eafn h\u1ea1n gi\u1eefa c\u00e1 nh\u00e2n ho\u1eb7c nh\u00f3m<\/li>\n<li aria-level=\"1\">Ghi nh\u1eadn s\u1ef1 ti\u1ebfn b\u1ed9 c\u1ee7a nh\u00e2n vi\u00ean \u0111ang c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t, kh\u00f4ng ch\u1ec9 nh\u00f3m xu\u1ea5t s\u1eafc nh\u1ea5t<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">M\u1ed9t \u0111i\u1ec3m doanh nghi\u1ec7p c\u1ea7n l\u01b0u \u00fd l\u00e0 t\u1ea1o \u0111\u1ed9ng l\u1ef1c kh\u00f4ng ch\u1ec9 d\u00e0nh cho nh\u1eefng ng\u01b0\u1eddi \u0111\u1ea1t th\u00e0nh t\u00edch cao nh\u1ea5t. Vi\u1ec7c ghi nh\u1eadn s\u1ef1 ti\u1ebfn b\u1ed9 c\u1ee7a nh\u1eefng nh\u00e2n vi\u00ean \u0111ang c\u1ea3i thi\u1ec7n d\u1ea7n hi\u1ec7u su\u1ea5t, d\u00f9 ch\u01b0a ph\u1ea3i l\u00e0 ng\u01b0\u1eddi xu\u1ea5t s\u1eafc nh\u1ea5t, c\u0169ng quan tr\u1ecdng kh\u00f4ng k\u00e9m \u0111\u1ec3 duy tr\u00ec \u0111\u1ed9ng l\u1ef1c chung cho c\u1ea3 \u0111\u1ed9i, tr\u00e1nh t\u00ecnh tr\u1ea1ng ch\u1ec9 t\u1eadp trung khen th\u01b0\u1edfng m\u1ed9t nh\u00f3m nh\u1ecf &#8220;ng\u00f4i sao b\u00e1n h\u00e0ng&#8221; trong khi ph\u1ea7n c\u00f2n l\u1ea1i c\u1ea3m th\u1ea5y n\u1ed7 l\u1ef1c c\u1ee7a m\u00ecnh kh\u00f4ng \u0111\u01b0\u1ee3c nh\u00ecn nh\u1eadn.<\/p>\n<h3 style=\"text-align: justify;\">2.5. \u0110\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t \u0111\u1ecbnh k\u1ef3 v\u00e0 ph\u1ea3n h\u1ed3i hai chi\u1ec1u<\/h3>\n<p style=\"text-align: justify;\">\u0110\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng n\u00ean k\u1ebft h\u1ee3p c\u1ea3 s\u1ed1 li\u1ec7u \u0111\u1ecbnh l\u01b0\u1ee3ng v\u00e0 ph\u1ea3n h\u1ed3i \u0111\u1ecbnh t\u00ednh \u0111\u1ec3 c\u00f3 c\u00e1i nh\u00ecn to\u00e0n di\u1ec7n, thay v\u00ec ch\u1ec9 nh\u00ecn v\u00e0o m\u1ed9t con s\u1ed1 doanh s\u1ed1 cu\u1ed1i k\u1ef3. V\u1ec1 m\u1eb7t \u0111\u1ecbnh l\u01b0\u1ee3ng, \u0111\u00f3 l\u00e0 m\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh KPI \u0111\u00e3 \u0111\u1eb7t ra \u1edf b\u01b0\u1edbc \u0111\u1ea7u ti\u00ean, bao g\u1ed3m c\u1ea3 k\u1ebft qu\u1ea3 cu\u1ed1i c\u00f9ng l\u1eabn c\u00e1c ch\u1ec9 s\u1ed1 qu\u00e1 tr\u00ecnh nh\u01b0 \u0111\u00e3 \u0111\u1ec1 c\u1eadp. V\u1ec1 m\u1eb7t \u0111\u1ecbnh t\u00ednh, qu\u1ea3n l\u00fd c\u1ea7n \u0111\u00e1nh gi\u00e1 th\u00eam th\u00e1i \u0111\u1ed9 l\u00e0m vi\u1ec7c, k\u1ef9 n\u0103ng giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng, tinh th\u1ea7n h\u1ee3p t\u00e1c v\u1edbi \u0111\u1ed3ng nghi\u1ec7p v\u00e0 kh\u1ea3 n\u0103ng x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng ph\u00e1t sinh.<\/p>\n<p style=\"text-align: justify;\">C\u00e1c bu\u1ed5i <a href=\"https:\/\/hbr.org\/2022\/11\/make-the-most-of-your-one-on-one-meetings\" target=\"_blank\" rel=\"nofollow noopener\">trao \u0111\u1ed5i 1-1 (one-on-one)<\/a> \u0111\u1ecbnh k\u1ef3 gi\u1eefa qu\u1ea3n l\u00fd v\u00e0 t\u1eebng nh\u00e2n vi\u00ean l\u00e0 c\u00f4ng c\u1ee5 quan tr\u1ecdng \u0111\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u00e1nh gi\u00e1 hai chi\u1ec1u. \u0110\u00e2y kh\u00f4ng ch\u1ec9 l\u00e0 d\u1ecbp \u0111\u1ec3 qu\u1ea3n l\u00fd nh\u1eadn x\u00e9t v\u1ec1 nh\u00e2n vi\u00ean, m\u00e0 c\u00f2n l\u00e0 c\u01a1 h\u1ed9i \u0111\u1ec3 nh\u00e2n vi\u00ean ph\u1ea3n h\u1ed3i v\u1ec1 nh\u1eefng kh\u00f3 kh\u0103n h\u1ecd g\u1eb7p ph\u1ea3i, nh\u1eefng r\u00e0o c\u1ea3n trong quy tr\u00ecnh ho\u1eb7c ch\u00ednh s\u00e1ch hi\u1ec7n t\u1ea1i \u0111ang c\u1ea3n tr\u1edf h\u1ecd \u0111\u1ea1t hi\u1ec7u su\u1ea5t t\u1ed1t h\u01a1n. Ph\u1ea3n h\u1ed3i hai chi\u1ec1u gi\u00fap qu\u1ea3n l\u00fd \u0111i\u1ec1u ch\u1ec9nh c\u00e1ch h\u1ed7 tr\u1ee3 ph\u00f9 h\u1ee3p v\u1edbi t\u1eebng c\u00e1 nh\u00e2n, thay v\u00ec \u00e1p d\u1ee5ng m\u1ed9t c\u00f4ng th\u1ee9c chung cho t\u1ea5t c\u1ea3.<\/p>\n<p style=\"text-align: justify;\">T\u1ea7n su\u1ea5t \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t n\u00ean c\u00e2n b\u1eb1ng gi\u1eefa vi\u1ec7c \u0111\u1ee7 th\u01b0\u1eddng xuy\u00ean \u0111\u1ec3 k\u1ecbp th\u1eddi \u0111i\u1ec1u ch\u1ec9nh, kh\u00f4ng g\u00e2y qu\u00e1 t\u1ea3i cho c\u1ea3 qu\u1ea3n l\u00fd l\u1eabn nh\u00e2n vi\u00ean. Nhi\u1ec1u doanh nghi\u1ec7p \u00e1p d\u1ee5ng m\u00f4 h\u00ecnh \u0111\u00e1nh gi\u00e1 nhanh h\u1eb1ng tu\u1ea7n (ng\u1eafn g\u1ecdn, t\u1eadp trung v\u00e0o ti\u1ebfn \u0111\u1ed9) k\u1ebft h\u1ee3p v\u1edbi \u0111\u00e1nh gi\u00e1 s\u00e2u h\u01a1n theo th\u00e1ng ho\u1eb7c theo qu\u00fd (xem x\u00e9t to\u00e0n di\u1ec7n hi\u1ec7u su\u1ea5t, \u0111\u1eb7t m\u1ee5c ti\u00eau cho giai \u0111o\u1ea1n ti\u1ebfp theo).<\/p>\n<p style=\"text-align: justify;\">K\u1ebft qu\u1ea3 \u0111\u00e1nh gi\u00e1 \u0111\u1ecbnh k\u1ef3 c\u0169ng n\u00ean \u0111\u01b0\u1ee3c li\u00ean k\u1ebft tr\u1ef1c ti\u1ebfp v\u1edbi c\u00e1c quy\u1ebft \u0111\u1ecbnh v\u1ec1 \u0111\u00e0o t\u1ea1o, l\u1ed9 tr\u00ecnh th\u0103ng ti\u1ebfn v\u00e0 ch\u00ednh s\u00e1ch th\u01b0\u1edfng \u0111\u00e3 \u0111\u1ec1 c\u1eadp \u1edf c\u00e1c ph\u1ea7n tr\u00ean, thay v\u00ec t\u1ed3n t\u1ea1i \u0111\u1ed9c l\u1eadp, ch\u1ec9 \u0111\u1ec3 l\u01b0u h\u1ed3 s\u01a1. M\u1ed9t nh\u00e2n vi\u00ean li\u00ean t\u1ee5c \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 th\u1ea5p \u1edf m\u1ed9t k\u1ef9 n\u0103ng c\u1ee5 th\u1ec3 n\u00ean \u0111\u01b0\u1ee3c \u01b0u ti\u00ean \u0111\u00e0o t\u1ea1o b\u1ed5 sung \u0111\u00fang k\u1ef9 n\u0103ng \u0111\u00f3, thay v\u00ec tham gia ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o chung chung kh\u00f4ng s\u00e1t v\u1edbi v\u1ea5n \u0111\u1ec1 th\u1ef1c t\u1ebf c\u1ee7a h\u1ecd.<\/p>\n<p style=\"text-align: justify;\">Trong 5 c\u00e1ch qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3 n\u00eau tr\u00ean, \u0111\u00e0o t\u1ea1o l\u00e0 y\u1ebfu t\u1ed1 c\u1ea7n duy tr\u00ec li\u00ean t\u1ee5c v\u00e0 kh\u00f3 tri\u1ec3n khai \u0111\u1ed3ng b\u1ed9 nh\u1ea5t n\u1ebfu ch\u1ec9 l\u00e0m th\u1ee7 c\u00f4ng, \u0111\u1eb7c bi\u1ec7t v\u1edbi \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng \u0111\u00f4ng ng\u01b0\u1eddi, ph\u00e2n t\u00e1n nhi\u1ec1u khu v\u1ef1c. V\u1eady c\u00f4ng ngh\u1ec7 c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 doanh nghi\u1ec7p gi\u1ea3i quy\u1ebft b\u00e0i to\u00e1n n\u00e0y nh\u01b0 th\u1ebf n\u00e0o?<\/p>\n<h2 style=\"text-align: justify;\">3. Nh\u1eefng sai l\u1ea7m th\u01b0\u1eddng g\u1eb7p khi qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng<\/h2>\n<p style=\"text-align: justify;\">Ngo\u00e0i vi\u1ec7c bi\u1ebft c\u00e1ch qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3, doanh nghi\u1ec7p c\u0169ng c\u1ea7n nh\u1eadn di\u1ec7n \u0111\u01b0\u1ee3c nh\u1eefng sai l\u1ea7m ph\u1ed5 bi\u1ebfn \u0111\u1ec3 tr\u00e1nh l\u1eb7p l\u1ea1i, v\u00ec tr\u00ean th\u1ef1c t\u1ebf nhi\u1ec1u v\u1ea5n \u0111\u1ec1 trong qu\u1ea3n l\u00fd \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng b\u1eaft ngu\u1ed3n t\u1eeb ch\u00ednh nh\u1eefng sai l\u1ea7m mang t\u00ednh h\u1ec7 th\u1ed1ng n\u00e0y ch\u1ee9 kh\u00f4ng ph\u1ea3i do n\u0103ng l\u1ef1c c\u1ee7a t\u1eebng nh\u00e2n vi\u00ean. B\u1ed1n sai l\u1ea7m th\u01b0\u1eddng g\u1eb7p nh\u1ea5t g\u1ed3m:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">Qu\u1ea3n l\u00fd theo c\u1ea3m t\u00ednh, kh\u00f4ng c\u00f3 KPI r\u00f5 r\u00e0ng \u0111\u1ec3 \u0111o l\u01b0\u1eddng<\/li>\n<li aria-level=\"1\">T\u1ed5 ch\u1ee9c \u0111\u00e0o t\u1ea1o m\u1ed9t l\u1ea7n r\u1ed3i b\u1ecf ng\u1ecf, kh\u00f4ng \u0111\u00e0o t\u1ea1o b\u1ed5 sung \u0111\u1ecbnh k\u1ef3<\/li>\n<li aria-level=\"1\">Thi\u1ebfu quy tr\u00ecnh b\u00e1n h\u00e0ng chu\u1ea9n khi\u1ebfn m\u1ed7i nh\u00e2n vi\u00ean l\u00e0m m\u1ed9t ki\u1ec3u<\/li>\n<li aria-level=\"1\">Thi\u1ebfu c\u00f4ng c\u1ee5 theo d\u00f5i ph\u00f9 h\u1ee3p \u0111\u1ec3 n\u1eafm ti\u1ebfn \u0111\u1ed9 th\u1ef1c t\u1ebf c\u1ee7a t\u1eebng ng\u01b0\u1eddi<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">Sai l\u1ea7m \u0111\u1ea7u ti\u00ean v\u00e0 ph\u1ed5 bi\u1ebfn nh\u1ea5t l\u00e0 qu\u1ea3n l\u00fd theo c\u1ea3m t\u00ednh, kh\u00f4ng c\u00f3 KPI r\u00f5 r\u00e0ng \u0111\u1ec3 \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t. Khi kh\u00f4ng c\u00f3 ch\u1ec9 ti\u00eau c\u1ee5 th\u1ec3, vi\u1ec7c \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean d\u1ec5 b\u1ecb chi ph\u1ed1i b\u1edfi \u1ea5n t\u01b0\u1ee3ng ch\u1ee7 quan c\u1ee7a qu\u1ea3n l\u00fd (ai n\u00f3i chuy\u1ec7n kh\u00e9o h\u01a1n, ai g\u1ea7n g\u0169i v\u1edbi qu\u1ea3n l\u00fd h\u01a1n) thay v\u00ec d\u1ef1a tr\u00ean k\u1ebft qu\u1ea3 c\u00f4ng vi\u1ec7c th\u1ef1c t\u1ebf. \u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 g\u00e2y b\u1ea5t c\u00f4ng cho nh\u1eefng nh\u00e2n vi\u00ean l\u00e0m vi\u1ec7c t\u1ed1t nh\u01b0ng \u00edt th\u1ec3 hi\u1ec7n, m\u00e0 c\u00f2n khi\u1ebfn doanh nghi\u1ec7p kh\u00f3 x\u00e1c \u0111\u1ecbnh ch\u00ednh x\u00e1c ai \u0111ang th\u1ef1c s\u1ef1 \u0111\u00f3ng g\u00f3p v\u00e0o doanh thu.<\/p>\n<p style=\"text-align: justify;\">Sai l\u1ea7m th\u1ee9 hai l\u00e0 t\u1ed5 ch\u1ee9c \u0111\u00e0o t\u1ea1o m\u1ed9t l\u1ea7n trong giai \u0111o\u1ea1n h\u1ed9i nh\u1eadp r\u1ed3i b\u1ecf ng\u1ecf, kh\u00f4ng c\u00f3 ch\u01b0\u01a1ng tr\u00ecnh \u0111\u00e0o t\u1ea1o b\u1ed5 sung \u0111\u1ecbnh k\u1ef3. Nhi\u1ec1u doanh nghi\u1ec7p coi \u0111\u00e0o t\u1ea1o l\u00e0 m\u1ed9t th\u1ee7 t\u1ee5c c\u1ea7n ho\u00e0n th\u00e0nh khi tuy\u1ec3n nh\u00e2n vi\u00ean m\u1edbi, thay v\u00ec xem \u0111\u00e2y l\u00e0 qu\u00e1 tr\u00ecnh li\u00ean t\u1ee5c xuy\u00ean su\u1ed1t v\u00f2ng \u0111\u1eddi l\u00e0m vi\u1ec7c c\u1ee7a nh\u00e2n vi\u00ean. H\u1ec7 qu\u1ea3 l\u00e0 ki\u1ebfn th\u1ee9c, k\u1ef9 n\u0103ng c\u1ee7a \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng nhanh ch\u00f3ng l\u1ea1c h\u1eadu so v\u1edbi thay \u0111\u1ed5i c\u1ee7a th\u1ecb tr\u01b0\u1eddng v\u00e0 s\u1ea3n ph\u1ea9m.<\/p>\n<p style=\"text-align: justify;\">Sai l\u1ea7m th\u1ee9 ba l\u00e0 thi\u1ebfu quy tr\u00ecnh b\u00e1n h\u00e0ng chu\u1ea9n, khi\u1ebfn m\u1ed7i nh\u00e2n vi\u00ean l\u00e0m vi\u1ec7c theo m\u1ed9t ki\u1ec3u ri\u00eang d\u1ef1a tr\u00ean kinh nghi\u1ec7m c\u00e1 nh\u00e2n. \u0110i\u1ec1u n\u00e0y g\u00e2y kh\u00f3 kh\u0103n l\u1edbn khi doanh nghi\u1ec7p mu\u1ed1n m\u1edf r\u1ed9ng quy m\u00f4 \u0111\u1ed9i ng\u0169, v\u00ec kh\u00f4ng c\u00f3 m\u1ed9t khung chu\u1ea9n \u0111\u1ec3 \u0111\u00e0o t\u1ea1o ng\u01b0\u1eddi m\u1edbi, v\u00e0 kinh nghi\u1ec7m c\u1ee7a nh\u1eefng nh\u00e2n vi\u00ean gi\u1ecfi nh\u1ea5t kh\u00f4ng \u0111\u01b0\u1ee3c h\u1ec7 th\u1ed1ng h\u00f3a \u0111\u1ec3 chia s\u1ebb cho c\u1ea3 \u0111\u1ed9i.<\/p>\n<p style=\"text-align: justify;\">Sai l\u1ea7m th\u1ee9 t\u01b0 l\u00e0 thi\u1ebfu c\u00f4ng c\u1ee5 theo d\u00f5i ph\u00f9 h\u1ee3p, khi\u1ebfn qu\u1ea3n l\u00fd kh\u00f4ng n\u1eafm \u0111\u01b0\u1ee3c ti\u1ebfn \u0111\u1ed9 th\u1ef1c t\u1ebf c\u1ee7a t\u1eebng nh\u00e2n vi\u00ean theo th\u1eddi gian th\u1ef1c. Khi ch\u1ec9 d\u1ef1a v\u00e0o b\u00e1o c\u00e1o cu\u1ed1i th\u00e1ng ho\u1eb7c cu\u1ed1i qu\u00fd, qu\u1ea3n l\u00fd th\u01b0\u1eddng ph\u00e1t hi\u1ec7n v\u1ea5n \u0111\u1ec1 qu\u00e1 mu\u1ed9n \u0111\u1ec3 c\u00f3 th\u1ec3 can thi\u1ec7p k\u1ecbp th\u1eddi, d\u1eabn \u0111\u1ebfn vi\u1ec7c &#8220;ch\u1eefa ch\u00e1y&#8221; thay v\u00ec ph\u00f2ng ng\u1eeba. Vi\u1ec7c qu\u1ea3n l\u00fd th\u1ee7 c\u00f4ng qua c\u00e1c file Excel r\u1eddi r\u1ea1c, kh\u00f4ng \u0111\u1ed3ng b\u1ed9 gi\u1eefa c\u00e1c nh\u00e2n vi\u00ean c\u0169ng khi\u1ebfn d\u1eef li\u1ec7u d\u1ec5 sai s\u00f3t, kh\u00f3 t\u1ed5ng h\u1ee3p \u0111\u1ec3 c\u00f3 c\u00e1i nh\u00ecn to\u00e0n c\u1ea3nh v\u1ec1 hi\u1ec7u su\u1ea5t c\u1ea3 \u0111\u1ed9i.<\/p>\n<h2 style=\"text-align: justify;\">4. C\u00f4ng ngh\u1ec7 h\u1ed7 tr\u1ee3 qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3 nh\u01b0 th\u1ebf n\u00e0o?<\/h2>\n<p style=\"text-align: justify;\">Nhi\u1ec1u doanh nghi\u1ec7p hi\u1ec7n v\u1eabn qu\u1ea3n l\u00fd \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng theo c\u00e1ch th\u1ee7 c\u00f4ng: theo d\u00f5i KPI qua c\u00e1c file Excel r\u1eddi r\u1ea1c, t\u1ed5 ch\u1ee9c \u0111\u00e0o t\u1ea1o t\u1eadp trung m\u1ed9t l\u1ea7n r\u1ed3i kh\u00f3 ki\u1ec3m tra l\u1ea1i, v\u00e0 kh\u00f4ng c\u00f3 c\u00f4ng c\u1ee5 \u0111\u1ec3 theo d\u00f5i ti\u1ebfn \u0111\u1ed9 h\u1ecdc t\u1eadp c\u1ee7a t\u1eebng ng\u01b0\u1eddi theo th\u1eddi gian th\u1ef1c. C\u00e1ch l\u00e0m n\u00e0y c\u00f3 th\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi \u0111\u1ed9i ng\u0169 nh\u1ecf, nh\u01b0ng khi quy m\u00f4 \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng t\u0103ng l\u00ean ho\u1eb7c ph\u00e2n t\u00e1n \u1edf nhi\u1ec1u khu v\u1ef1c, nh\u1eefng h\u1ea1n ch\u1ebf n\u00e0y b\u1ed9c l\u1ed9 r\u00f5 h\u01a1n: d\u1eef li\u1ec7u thi\u1ebfu nh\u1ea5t qu\u00e1n, kh\u00f3 t\u1ed5ng h\u1ee3p, hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o th\u1ef1c t\u1ebf kh\u00f3 \u0111o l\u01b0\u1eddng ch\u00ednh x\u00e1c.<\/p>\n<p style=\"text-align: justify;\">Xu h\u01b0\u1edbng hi\u1ec7n nay l\u00e0 s\u1eed d\u1ee5ng ph\u1ea7n m\u1ec1m qu\u1ea3n l\u00fd, \u0111\u00e0o t\u1ea1o tr\u1ef1c tuy\u1ebfn (E-Learning) \u0111\u1ec3 h\u1ec7 th\u1ed1ng h\u00f3a c\u00e1c c\u00f4ng vi\u1ec7c n\u00e0y. C\u1ee5 th\u1ec3, c\u00e1c n\u1ec1n t\u1ea3ng E-Learning gi\u00fap doanh nghi\u1ec7p:<\/p>\n<ul style=\"text-align: justify;\">\n<li aria-level=\"1\">Chu\u1ea9n h\u00f3a n\u1ed9i dung \u0111\u00e0o t\u1ea1o (k\u1ecbch b\u1ea3n b\u00e1n h\u00e0ng, ki\u1ebfn th\u1ee9c s\u1ea3n ph\u1ea9m, quy tr\u00ecnh x\u1eed l\u00fd t\u00ecnh hu\u1ed1ng) th\u00e0nh kh\u00f3a h\u1ecdc c\u00f3 th\u1ec3 h\u1ecdc l\u1ea1i nhi\u1ec1u l\u1ea7n, kh\u00f4ng gi\u1edbi h\u1ea1n th\u1eddi gian, \u0111\u1ecba \u0111i\u1ec3m<\/li>\n<li aria-level=\"1\">Theo d\u00f5i ti\u1ebfn \u0111\u1ed9, k\u1ebft qu\u1ea3 h\u1ecdc t\u1eadp c\u1ee7a t\u1eebng nh\u00e2n vi\u00ean theo th\u1eddi gian th\u1ef1c, thay v\u00ec ch\u1edd \u0111\u1ebfn cu\u1ed1i \u0111\u1ee3t \u0111\u00e0o t\u1ea1o m\u1edbi bi\u1ebft ai \u0111\u00e3 ho\u00e0n th\u00e0nh<\/li>\n<li aria-level=\"1\">X\u00e2y d\u1ef1ng l\u1ed9 tr\u00ecnh h\u1ecdc t\u1eadp c\u00e1 nh\u00e2n h\u00f3a ph\u00f9 h\u1ee3p v\u1edbi n\u0103ng l\u1ef1c v\u00e0 v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c c\u1ee7a t\u1eebng ng\u01b0\u1eddi<\/li>\n<li aria-level=\"1\">T\u00edch h\u1ee3p b\u00e0i ki\u1ec3m tra, \u0111\u00e1nh gi\u00e1 sau \u0111\u00e0o t\u1ea1o \u0111\u1ec3 \u0111o l\u01b0\u1eddng m\u1ee9c \u0111\u1ed9 ti\u1ebfp thu th\u1ef1c t\u1ebf, thay v\u00ec ch\u1ec9 t\u1ed5 ch\u1ee9c m\u1ed9t bu\u1ed5i h\u1ecdc r\u1ed3i b\u1ecf ng\u1ecf<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/lacviet.vn\/lac-viet-e-learning-dao-tao-doanh-nghiep\/\">L\u1ea1c Vi\u1ec7t E-Learning<\/a> l\u00e0 m\u1ed9t trong nh\u1eefng gi\u1ea3i ph\u00e1p ph\u1ea7n m\u1ec1m \u0111\u00e0o t\u1ea1o tr\u1ef1c tuy\u1ebfn hi\u1ec7n c\u00f3 tr\u00ean th\u1ecb tr\u01b0\u1eddng, \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 h\u1ed7 tr\u1ee3 doanh nghi\u1ec7p h\u1ec7 th\u1ed1ng h\u00f3a vi\u1ec7c \u0111\u00e0o t\u1ea1o \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng n\u00f3i ri\u00eang v\u00e0 nh\u00e2n s\u1ef1 n\u00f3i chung. N\u1ec1n t\u1ea3ng n\u00e0y cho ph\u00e9p doanh nghi\u1ec7p qu\u1ea3n l\u00fd kh\u00f3a h\u1ecdc v\u00e0 l\u1ed9 tr\u00ecnh h\u1ecdc t\u1eadp c\u00e1 nh\u00e2n h\u00f3a theo t\u1eebng v\u1ecb tr\u00ed, theo d\u00f5i ti\u1ebfn \u0111\u1ed9 h\u1ecdc t\u1eadp c\u1ee7a t\u1eebng nh\u00e2n vi\u00ean, \u0111\u00e1nh gi\u00e1 k\u1ebft qu\u1ea3 sau \u0111\u00e0o t\u1ea1o th\u00f4ng qua b\u00e0i ki\u1ec3m tra, \u0111\u1ed3ng th\u1eddi c\u00f3 kh\u1ea3 n\u0103ng t\u00edch h\u1ee3p v\u1edbi d\u1eef li\u1ec7u nh\u00e2n s\u1ef1 s\u1eb5n c\u00f3 c\u1ee7a doanh nghi\u1ec7p \u0111\u1ec3 \u0111\u1ed3ng b\u1ed9 th\u00f4ng tin.<\/p>\n<p style=\"text-align: center;\">\t\t<div data-elementor-type=\"container\" data-elementor-id=\"49049\" class=\"elementor elementor-49049\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e32b14 e-flex e-con-boxed e-con e-parent\" data-id=\"5e32b14\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d311776 elementor-widget elementor-widget-text-editor\" data-id=\"d311776\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><strong style=\"color: #cf2e2e; font-size: 130%; text-align: center;\">L\u1ea0C VI\u1ec6T E-LEARNING &#8211; GI\u1ea2I PH\u00c1P \u0110\u00c0O T\u1ea0O NH\u00c2N S\u1ef0 N\u1ed8I B\u1ed8 DOANH NGHI\u1ec6P \u0110O L\u01af\u1edcNG HI\u1ec6U QU\u1ea2<\/strong><\/p><p style=\"text-align: justify;\"><strong>L\u1ea1c Vi\u1ec7t E-learning<\/strong> l\u00e0 l\u1ef1a ch\u1ecdn tin c\u1eady c\u1ee7a nhi\u1ec1u t\u1eadp \u0111o\u00e0n l\u1edbn nh\u01b0 FrieslandCampina, PV GAS, Shinhan Bank\u2026 v\u1edbi h\u01a1n 100.000 ng\u01b0\u1eddi d\u00f9ng tr\u00ean to\u00e0n h\u1ec7 th\u1ed1ng.<\/p><p style=\"text-align: justify;\" data-start=\"393\" data-end=\"691\">L\u1ea1c Vi\u1ec7t E-Learning kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t h\u1ec7 th\u1ed1ng \u0111\u00e0o t\u1ea1o tr\u1ef1c tuy\u1ebfn, m\u00e0 l\u00e0 n\u1ec1n t\u1ea3ng gi\u00fap doanh nghi\u1ec7p x\u00e2y d\u1ef1ng n\u0103ng l\u1ef1c con ng\u01b0\u1eddi m\u1ed9t c\u00e1ch b\u1ec1n v\u1eefng. Gi\u1ea3i ph\u00e1p \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 gi\u1ea3i quy\u1ebft tr\u1ecdn v\u1eb9n b\u00e0i to\u00e1n: <strong><em data-start=\"602\" data-end=\"655\">\u0111\u00e0o t\u1ea1o \u2013 \u0111o l\u01b0\u1eddng \u2013 ph\u00e1t tri\u1ec3n \u2013 gi\u1eef ch\u00e2n nh\u00e2n t\u00e0i<\/em><\/strong> trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c hi\u1ec7n \u0111\u1ea1i.<\/p><ul><li style=\"text-align: justify;\" data-start=\"693\" data-end=\"1054\">\u0110i\u1ec3m kh\u00e1c bi\u1ec7t c\u1ee7a L\u1ea1c Vi\u1ec7t E-Learning n\u1eb1m \u1edf kh\u1ea3 n\u0103ng k\u1ebft h\u1ee3p linh ho\u1ea1t gi\u1eefa c\u00f4ng ngh\u1ec7, tr\u1ea3i nghi\u1ec7m h\u1ecdc t\u1eadp v\u00e0 qu\u1ea3n tr\u1ecb \u0111\u00e0o t\u1ea1o. Doanh nghi\u1ec7p c\u00f3 th\u1ec3 tri\u1ec3n khai theo m\u00f4 h\u00ecnh SaaS ho\u1eb7c on-premise, d\u1ec5 d\u00e0ng t\u00edch h\u1ee3p v\u1edbi c\u00e1c h\u1ec7 th\u1ed1ng hi\u1ec7n c\u00f3<\/li><li style=\"text-align: justify;\" data-start=\"693\" data-end=\"1054\">Tu\u00e2n th\u1ee7 c\u00e1c chu\u1ea9n qu\u1ed1c t\u1ebf nh\u01b0 SCORM, OpenBadges, \u0111\u1ea3m b\u1ea3o t\u00ednh chu\u1ea9n h\u00f3a v\u00e0 kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng l\u00e2u d\u00e0i.<\/li><li style=\"text-align: justify;\" data-start=\"1056\" data-end=\"1471\">Kh\u00f4ng d\u1eebng \u1edf vi\u1ec7c \u201c\u0111\u01b0a t\u00e0i li\u1ec7u l\u00ean h\u1ec7 th\u1ed1ng\u201d, L\u1ea1c Vi\u1ec7t E-Learning t\u1ea1o ra m\u00f4i tr\u01b0\u1eddng h\u1ecdc t\u1eadp \u0111a ph\u01b0\u01a1ng th\u1ee9c: l\u1edbp h\u1ecdc online, h\u1ecdc li\u1ec7u \u0111a ph\u01b0\u01a1ng ti\u1ec7n, di\u1ec5n \u0111\u00e0n \u2013 wiki trao \u0111\u1ed5i ki\u1ebfn th\u1ee9c, thi \u2013 \u0111\u00e1nh gi\u00e1 \u2013 c\u1ea5p ch\u1ee9ng ch\u1ec9 t\u1ef1 \u0111\u1ed9ng.<\/li><li style=\"text-align: justify;\" data-start=\"1056\" data-end=\"1471\">To\u00e0n b\u1ed9 qu\u00e1 tr\u00ecnh h\u1ecdc t\u1eadp c\u1ee7a nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c theo d\u00f5i, ph\u00e2n t\u00edch b\u00e1o c\u00e1o theo th\u1eddi gian th\u1ef1c, gi\u00fap doanh nghi\u1ec7p \u0111\u00e1nh gi\u00e1 ch\u00ednh x\u00e1c hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o v\u00e0 m\u1ee9c \u0111\u1ed9 ph\u00e1t tri\u1ec3n n\u0103ng l\u1ef1c.<\/li><li style=\"text-align: justify;\" data-start=\"1473\" data-end=\"1762\">Giao di\u1ec7n hi\u1ec7n \u0111\u1ea1i, b\u1ea3o m\u1eadt cao, t\u1ef1 \u0111\u1ed9ng h\u00f3a s\u00e2u, kh\u1ea3 n\u0103ng ph\u00e2n t\u00edch d\u1eef li\u1ec7u \u0111\u00e0o t\u1ea1o gi\u00fap doanh nghi\u1ec7p t\u1ed1i \u01b0u chi ph\u00ed \u0111\u00e0o t\u1ea1o, n\u00e2ng cao n\u0103ng su\u1ea5t l\u00e0m vi\u1ec7c, gia t\u0103ng s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean.<\/li><\/ul><div style=\"text-align: justify;\"><p data-start=\"146\" data-end=\"586\"><em><strong data-start=\"146\" data-end=\"219\"><a id=\"tuvan\"><\/a>S\u1eb5n s\u00e0ng n\u00e2ng t\u1ea7m hi\u1ec7u qu\u1ea3 \u0111\u00e0o t\u1ea1o n\u1ed9i b\u1ed9 trong doanh nghi\u1ec7p c\u1ee7a b\u1ea1n? <img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/17.0.2\/svg\/1f449.svg\" alt=\"\ud83d\udc49\" \/> Li\u00ean h\u1ec7 L\u1ea1c Vi\u1ec7t ngay h\u00f4m nay \u0111\u1ec3 \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n m\u00f4 h\u00ecnh tri\u1ec3n khai E-Learning ph\u00f9 h\u1ee3p v\u1edbi quy m\u00f4, ng\u00e0nh ngh\u1ec1 v\u00e0 m\u1ee5c ti\u00eau ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p.<\/strong><\/em><\/p><p data-start=\"146\" data-end=\"586\">V\u1edbi phi\u00ean b\u1ea3n Cloud, L\u1ea1c Vi\u1ec7t E-learning c\u00f3 th\u1ec3 <strong>tri\u1ec3n khai nhanh trong 7 ng\u00e0y<\/strong>, kh\u00f4ng c\u1ea7n \u0111\u1ea7u t\u01b0 h\u1ea1 t\u1ea7ng, b\u1ea3o m\u1eadt cao v\u00e0 s\u1eb5n s\u00e0ng m\u1edf r\u1ed9ng cho h\u00e0ng ch\u1ee5c ngh\u00ecn ng\u01b0\u1eddi d\u00f9ng.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5f23aae e-con-full e-flex e-con e-child\" data-id=\"5f23aae\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b5a8e14 elementor-widget elementor-widget-formidable\" data-id=\"b5a8e14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"formidable.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"frm_forms  with_frm_style frm_style_formidable-style\" id=\"frm_form_31_container\" data-token=\"1434a2658877272934fe9965621e7dbc\">\n<form enctype=\"multipart\/form-data\" method=\"post\" class=\"frm-show-form \" id=\"form_pm-dao-tao\" data-token=\"1434a2658877272934fe9965621e7dbc\">\n<div class=\"frm_form_fields \">\n<fieldset>\n<legend class=\"frm_screen_reader\">\u0110\u0103ng k\u00fd PM \u0111\u00e0o t\u1ea1o<\/legend>\r\n\r\n<div class=\"frm_fields_container\">\n<input type=\"hidden\" name=\"frm_action\" value=\"create\" \/>\n<input type=\"hidden\" name=\"form_id\" value=\"31\" \/>\n<input type=\"hidden\" name=\"frm_hide_fields_31\" id=\"frm_hide_fields_31\" value=\"\" \/>\n<input type=\"hidden\" name=\"form_key\" value=\"pm-dao-tao\" \/>\n<input type=\"hidden\" name=\"item_meta[0]\" value=\"\" \/>\n<input type=\"hidden\" id=\"frm_submit_entry_31\" name=\"frm_submit_entry_31\" value=\"5c493959db\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/posts\/53317\" \/><div id=\"frm_field_290_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm12 frm_first\">\r\n    <label for=\"field_k597l7452\" id=\"field_k597l7452_label\" class=\"frm_primary_label\">\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_k597l7452\" name=\"item_meta[290]\" value=\"\"  placeholder=\"H\u1ecd v\u00e0 t\u00ean*\" data-reqmsg=\"Th\u00f4ng tin n\u00e0y kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ec3 tr\u1ed1ng\" aria-required=\"true\" data-invmsg=\"Text is invalid\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_291_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6 frm_first\">\r\n    <label for=\"field_k7d4c7452\" id=\"field_k7d4c7452_label\" class=\"frm_primary_label\">\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input type=\"tel\" id=\"field_k7d4c7452\" name=\"item_meta[291]\" value=\"\"  placeholder=\"S\u1ed1 \u0111i\u1ec7n tho\u1ea1i*\" data-reqmsg=\"Th\u00f4ng tin n\u00e0y kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ec3 tr\u1ed1ng\" aria-required=\"true\" data-invmsg=\"This field kh\u00f4ng h\u1ee3p l\u1ec7\" aria-invalid=\"false\" pattern=\"((\\+\\d{1,3}(-|.| )?\\(?\\d\\)?(-| |.)?\\d{1,5})|(\\(?\\d{2,6}\\)?))(-|.| )?(\\d{3,4})(-|.| )?(\\d{4})(( x| ext)\\d{1,5}){0,1}$\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_292_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6\">\r\n    <label for=\"field_qnbh47452\" id=\"field_qnbh47452_label\" class=\"frm_primary_label\">\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input type=\"email\" id=\"field_qnbh47452\" name=\"item_meta[292]\" value=\"\"  placeholder=\"Email*\" data-reqmsg=\"Th\u00f4ng tin n\u00e0y kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ec3 tr\u1ed1ng\" aria-required=\"true\" data-invmsg=\"This field kh\u00f4ng h\u1ee3p l\u1ec7\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_293_container\" class=\"frm_form_field form-field  frm_top_container frm6 frm_first\">\r\n\t<label for=\"field_c6cjz32\" id=\"field_c6cjz32_label\" class=\"frm_primary_label\">\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t\t\t<select name=\"item_meta[293]\" id=\"field_c6cjz32\"  placeholder=\"Ch\u1ee9c v\u1ee5\" data-invmsg=\"This field kh\u00f4ng h\u1ee3p l\u1ec7\" aria-invalid=\"false\"  >\n\t\t<option  class=\"frm-select-placeholder\" value=\"\" data-placeholder=\"true\">Ch\u1ee9c v\u1ee5<\/option><option  value=\"Ch\u1ee7 doanh nghi\u1ec7p\">Ch\u1ee7 doanh nghi\u1ec7p<\/option><option  value=\"Gi\u00e1m \u0111\u1ed1c\/Ph\u00f3 gi\u00e1m \u0111\u1ed1c\">Gi\u00e1m \u0111\u1ed1c\/Ph\u00f3 gi\u00e1m \u0111\u1ed1c<\/option><option  value=\"Tr\u01b0\u1edfng ph\u00f2ng K\u00ea\u0301 toa\u0301n\">Tr\u01b0\u1edfng ph\u00f2ng K\u00ea\u0301 toa\u0301n<\/option><option  value=\"Tr\u01b0\u1edfng ph\u00f2ng Mua ha\u0300ng\">Tr\u01b0\u1edfng ph\u00f2ng Mua ha\u0300ng<\/option><option  value=\"Tr\u01b0\u1edfng ph\u00f2ng IT\">Tr\u01b0\u1edfng ph\u00f2ng IT<\/option><option  value=\"Tr\u01b0\u1edfng ph\u00f2ng Nh\u00e2n s\u1ef1\">Tr\u01b0\u1edfng ph\u00f2ng Nh\u00e2n s\u1ef1<\/option><option  value=\"Tr\u01b0\u1edfng ph\u00f2ng Marketing\">Tr\u01b0\u1edfng ph\u00f2ng Marketing<\/option><option  value=\"Tr\u01b0\u1edfng ph\u00f2ng Kinh doanh\">Tr\u01b0\u1edfng ph\u00f2ng Kinh doanh<\/option><option  value=\"Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n\">Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n<\/option><option  value=\"Nh\u00e2n vi\u00ean\">Nh\u00e2n vi\u00ean<\/option><option  value=\"Kh\u00e1c\">Kh\u00e1c<\/option>\t<\/select>\n\t\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_294_container\" class=\"frm_form_field form-field  frm_required_field frm_top_container frm6\">\r\n    <label for=\"field_92h0d7452\" id=\"field_92h0d7452_label\" class=\"frm_primary_label\">\r\n        <span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n    <\/label>\r\n    <input type=\"text\" id=\"field_92h0d7452\" name=\"item_meta[294]\" value=\"\"  placeholder=\"T\u00ean doanh nghi\u1ec7p\/MST*\" data-reqmsg=\"Th\u00f4ng tin n\u00e0y kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ec3 tr\u1ed1ng\" aria-required=\"true\" data-invmsg=\"Text is invalid\" aria-invalid=\"false\"  \/>\r\n    \r\n    \r\n<\/div>\n<div id=\"frm_field_295_container\" class=\"frm_form_field form-field  frm_top_container frm6 frm_first\">\r\n\t<label for=\"field_tidhs52\" id=\"field_tidhs52_label\" class=\"frm_primary_label\">\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t\t\t<select name=\"item_meta[295]\" id=\"field_tidhs52\"  placeholder=\"Quy m\u00f4 nh\u00e2n s\u1ef1\" data-invmsg=\"This field kh\u00f4ng h\u1ee3p l\u1ec7\" aria-invalid=\"false\"  >\n\t\t<option  class=\"frm-select-placeholder\" value=\"\" data-placeholder=\"true\">Quy m\u00f4 nh\u00e2n s\u1ef1<\/option><option  value=\"Si\u00eau Nho\u0309 (&lt;20)\">Si\u00eau Nho\u0309 (&lt;20)<\/option><option  value=\"Nho\u0309 (&lt;=100)\">Nho\u0309 (&lt;=100)<\/option><option  value=\"V\u01b0\u0300a (&lt;=500)\">V\u01b0\u0300a (&lt;=500)<\/option><option  value=\"L\u01a1\u0301n (&lt;=3000)\">L\u01a1\u0301n (&lt;=3000)<\/option><option  value=\"R\u00e2\u0301t L\u01a1\u0301n (&gt;3000)\">R\u00e2\u0301t L\u01a1\u0301n (&gt;3000)<\/option>\t<\/select>\n\t\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_296_container\" class=\"frm_form_field form-field  frm_top_container frm6\">\r\n\t<label for=\"field_obq9c342\" id=\"field_obq9c342_label\" class=\"frm_primary_label\">\r\n\t\t<span class=\"frm_required\" aria-hidden=\"true\"><\/span>\r\n\t<\/label>\r\n\t\t\t<select name=\"item_meta[296]\" id=\"field_obq9c342\"  placeholder=\"Ng\u00e0nh ngh\u1ec1\" data-invmsg=\"This field kh\u00f4ng h\u1ee3p l\u1ec7\" aria-invalid=\"false\"  >\n\t\t<option  class=\"frm-select-placeholder\" value=\"\" data-placeholder=\"true\">Ng\u00e0nh ngh\u1ec1<\/option><option  value=\"D\u1ecbch v\u1ee5 c\u00f4ng\">D\u1ecbch v\u1ee5 c\u00f4ng<\/option><option  value=\"T\u00e0i ch\u00ednh\/ng\u00e2n h\u00e0ng\/ba\u0309o hi\u00ea\u0309m\">T\u00e0i ch\u00ednh\/ng\u00e2n h\u00e0ng\/ba\u0309o hi\u00ea\u0309m<\/option><option  value=\"X\u00e2y d\u1ef1ng\/b\u1ea5t \u0111\u1ed9ng s\u1ea3n\">X\u00e2y d\u1ef1ng\/b\u1ea5t \u0111\u1ed9ng s\u1ea3n<\/option><option  value=\"D\u00e2\u0300u khi\u0301\/n\u01b0\u01a1\u0301c\">D\u00e2\u0300u khi\u0301\/n\u01b0\u01a1\u0301c<\/option><option  value=\"Gi\u00e1o d\u1ee5c\/\u0111\u00e0o t\u1ea1o\">Gi\u00e1o d\u1ee5c\/\u0111\u00e0o t\u1ea1o<\/option><option  value=\"B\u00e1n l\u1ebb\">B\u00e1n l\u1ebb<\/option><option  value=\"Th\u1ef1c ph\u1ea9m\/ha\u0300ng ti\u00eau du\u0300ng\">Th\u1ef1c ph\u1ea9m\/ha\u0300ng ti\u00eau du\u0300ng<\/option><option  value=\"D\u01b0\u1ee3c ph\u1ea9m\/Y t\u1ebf\/CN sinh h\u1ecdc\">D\u01b0\u1ee3c ph\u1ea9m\/Y t\u1ebf\/CN sinh h\u1ecdc<\/option><option  value=\"D\u1ec7t\/may\">D\u1ec7t\/may<\/option><option  value=\"Sa\u0309n xu\u00e2\u0301t c\u00f4ng nghi\u00ea\u0323p n\u0103\u0323ng (c\u01a1 kh\u00ed, xi m\u0103ng, the\u0323\u0301p, \u0111i\u00ea\u0323n...)\">Sa\u0309n xu\u00e2\u0301t c\u00f4ng nghi\u00ea\u0323p n\u0103\u0323ng (c\u01a1 kh\u00ed, xi m\u0103ng, the\u0323\u0301p, \u0111i\u00ea\u0323n...)<\/option><option  value=\"S\u1ea3n xu\u00e2\u0301t gi\u00e2\u0301y\/bao bi\u0300\">S\u1ea3n xu\u00e2\u0301t gi\u00e2\u0301y\/bao bi\u0300<\/option><option  value=\"Sa\u0309n xu\u00e2\u0301t kha\u0301c\">Sa\u0309n xu\u00e2\u0301t kha\u0301c<\/option><option  value=\"C\u00f4ng ngh\u1ec7 cao (CNTT, \u0111i\u00ea\u0323n t\u01b0\u0309)\">C\u00f4ng ngh\u1ec7 cao (CNTT, \u0111i\u00ea\u0323n t\u01b0\u0309)<\/option><option  value=\"Di\u0323ch vu\u0323 T\u01b0 v\u1ea5n\/HR\/k\u00ea\u0301 toa\u0301n\">Di\u0323ch vu\u0323 T\u01b0 v\u1ea5n\/HR\/k\u00ea\u0301 toa\u0301n<\/option><option  value=\"L\u00e0m \u0111\u1eb9p\/spa\/th\u1ea9m m\u1ef9\">L\u00e0m \u0111\u1eb9p\/spa\/th\u1ea9m m\u1ef9<\/option><option  value=\"V\u1eadn t\u1ea3i\/kho b\u00e3i\">V\u1eadn t\u1ea3i\/kho b\u00e3i<\/option><option  value=\"\u00d4 t\u00f4\/xe ma\u0301y\/thi\u00ea\u0301t bi\u0323\">\u00d4 t\u00f4\/xe ma\u0301y\/thi\u00ea\u0301t bi\u0323<\/option><option  value=\"Di\u0323ch vu\u0323 l\u01b0u tru\u0301\">Di\u0323ch vu\u0323 l\u01b0u tru\u0301<\/option><option  value=\"Di\u0323ch vu\u0323 \u0103n u\u00f4\u0301ng\/gia\u0309i tri\u0301\">Di\u0323ch vu\u0323 \u0103n u\u00f4\u0301ng\/gia\u0309i tri\u0301<\/option><option  value=\"D\u1ecbch v\u1ee5 th\u01b0\u01a1ng ma\u0323i kha\u0301c\">D\u1ecbch v\u1ee5 th\u01b0\u01a1ng ma\u0323i kha\u0301c<\/option><option  value=\"Kh\u00e1c\">Kh\u00e1c<\/option>\t<\/select>\n\t\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_297_container\" class=\"frm_form_field form-field  frm_none_container\"><div  id=\"field_vlud42\" class=\"frm-g-recaptcha\" data-sitekey=\"6LexPF8bAAAAABVTCNDuOGGhiBWMaQijt5r_RX_G\" data-size=\"normal\" data-theme=\"light\"><\/div>\r\n\t\r\n\t\r\n<\/div>\n<div id=\"frm_field_298_container\" class=\"frm_form_field  frm_html_container form-field\"><span style=\"font-size: 12px;\"><em>B\u1eb1ng c\u00e1ch nh\u1ea5n v\u00e0o n\u00fat <strong>G\u1eedi y\u00eau c\u1ea7u<\/strong>, b\u1ea1n \u0111\u00e3 \u0111\u1ed3ng \u00fd v\u1edbi <a href=\"https:\/\/lacviet.vn\/chinh-sach-bao-ve-du-lieu-ca-nhan\/\">Ch\u00ednh s\u00e1ch b\u1ea3o m\u1eadt th\u00f4ng tin<\/a> c\u1ee7a L\u1ea1c Vi\u1ec7t.<\/em><\/span><\/div>\n<div id=\"frm_field_299_container\" class=\"frm_form_field form-field \">\r\n\t<div class=\"frm_submit frm_flex\">\r\n<button class=\"frm_button_submit\" type=\"submit\"  >G\u1eedi y\u00eau c\u1ea7u<\/button>\r\n\r\n\r\n\r\n<\/div>\r\n<\/div>\n\t<input type=\"hidden\" name=\"item_key\" value=\"\" \/>\n\t<\/div>\n<\/fieldset>\n<\/div>\n\n<\/form>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1bf8e5c elementor-widget elementor-widget-text-editor\" data-id=\"1bf8e5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: justify;\">Ch\u00fang t\u00f4i s\u1eb5n s\u00e0ng \u0111\u1ed3ng h\u00e0nh c\u00f9ng doanh nghi\u1ec7p trong vi\u1ec7c x\u00e2y d\u1ef1ng m\u1ed9t gi\u1ea3i ph\u00e1p \u0111\u00e0o t\u1ea1o n\u1ed9i b\u1ed9 ph\u00f9 h\u1ee3p v\u1edbi chi\u1ebfn l\u01b0\u1ee3c ph\u00e1t tri\u1ec3n nh\u00e2n s\u1ef1 d\u00e0i h\u1ea1n.<\/p><p style=\"text-align: center;\"><strong><a href=\"https:\/\/elearning.lacviet.vn\/?utm_source=lacviet.vn&amp;utm_medium=topic-\u0111ao-tao\"><span class=\"xem-tinh-nang\">Xem chi ti\u1ebft t\u00ednh n\u0103ng &amp; nh\u1eadn Demo MI\u1ec4N PH\u00cd<\/span><\/a><\/strong><\/p><div style=\"text-align: center;\"><p style=\"text-align: justify;\"><strong id=\"str-call-timer\">TH\u00d4NG TIN LI\u00caN H\u1ec6<\/strong><\/p><ul><li style=\"text-align: justify;\">Hotline\/Zalo: <a href=\"https:\/\/zalo.me\/0901555063\" target=\"_blank\" rel=\"noopener\">0901 555 063<\/a><\/li><li style=\"text-align: justify;\">Email: <a href=\"mailto:info@lacviet.com.vn\">info@lacviet.com.vn<\/a> | Website: https:\/\/lacviet.vn<\/li><li style=\"text-align: justify;\">\u0110\u1ecba ch\u1ec9 v\u0103n ph\u00f2ng: <a href=\"https:\/\/maps.app.goo.gl\/Jqy5fZgaAnFMbJdB7\" target=\"_blank\" rel=\"nofollow noopener\">23 Nguy\u1ec5n Th\u1ecb Hu\u1ef3nh, Ph\u01b0\u1eddng Ph\u00fa Nhu\u1eadn, TP.HCM<\/a><\/li><\/ul><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/p>\n<p style=\"text-align: justify;\">\u0110\u00e2y l\u00e0 m\u1ed9t h\u01b0\u1edbng tham kh\u1ea3o ph\u00f9 h\u1ee3p v\u1edbi c\u00e1c doanh nghi\u1ec7p \u0111ang t\u00ecm c\u00e1ch chuy\u1ec3n t\u1eeb qu\u1ea3n l\u00fd \u0111\u00e0o t\u1ea1o th\u1ee7 c\u00f4ng sang m\u1ed9t h\u1ec7 th\u1ed1ng b\u00e0i b\u1ea3n, \u0111o l\u01b0\u1eddng \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3 r\u00f5 r\u00e0ng h\u01a1n.<\/p>\n<p style=\"text-align: justify;\">Vi\u1ec7c \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 v\u00e0o qu\u1ea3n l\u00fd v\u00e0 \u0111\u00e0o t\u1ea1o kh\u00f4ng thay th\u1ebf ho\u00e0n to\u00e0n vai tr\u00f2 c\u1ee7a ng\u01b0\u1eddi qu\u1ea3n l\u00fd tr\u1ef1c ti\u1ebfp, m\u00e0 \u0111\u00f3ng vai tr\u00f2 h\u1ed7 tr\u1ee3 \u0111\u1ec3 ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u00f3 nhi\u1ec1u th\u1eddi gian h\u01a1n cho c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u1ea7n t\u01b0\u01a1ng t\u00e1c con ng\u01b0\u1eddi nh\u01b0 coaching 1-1, x\u1eed l\u00fd c\u00e1c t\u00ecnh hu\u1ed1ng ph\u1ee9c t\u1ea1p v\u1edbi kh\u00e1ch h\u00e0ng l\u1edbn, thay v\u00ec t\u1ed1n th\u1eddi gian cho c\u00e1c c\u00f4ng vi\u1ec7c h\u00e0nh ch\u00ednh, t\u1ed5ng h\u1ee3p b\u00e1o c\u00e1o th\u1ee7 c\u00f4ng v\u1ed1n c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c t\u1ef1 \u0111\u1ed9ng h\u00f3a.<\/p>\n<p style=\"text-align: justify;\">Khi l\u1ef1a ch\u1ecdn m\u1ed9t n\u1ec1n t\u1ea3ng E-Learning \u0111\u1ec3 tri\u1ec3n khai, doanh nghi\u1ec7p n\u00ean \u01b0u ti\u00ean c\u00e1c y\u1ebfu t\u1ed1 nh\u01b0 m\u1ee9c \u0111\u1ed9 d\u1ec5 s\u1eed d\u1ee5ng v\u1edbi ng\u01b0\u1eddi kh\u00f4ng r\u00e0nh c\u00f4ng ngh\u1ec7, kh\u1ea3 n\u0103ng t\u00f9y bi\u1ebfn n\u1ed9i dung theo \u0111\u1eb7c th\u00f9 s\u1ea3n ph\u1ea9m\/ng\u00e0nh h\u00e0ng c\u1ee7a m\u00ecnh, kh\u1ea3 n\u0103ng t\u00edch h\u1ee3p v\u1edbi h\u1ec7 th\u1ed1ng nh\u00e2n s\u1ef1 s\u1eb5n c\u00f3 \u0111\u1ec3 tr\u00e1nh ph\u1ea3i nh\u1eadp li\u1ec7u tr\u00f9ng l\u1eb7p gi\u1eefa nhi\u1ec1u c\u00f4ng c\u1ee5 kh\u00e1c nhau.<\/p>\n<h2 style=\"text-align: justify;\">5. M\u1ed9t s\u1ed1 c\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p v\u1ec1 qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng<\/h2>\n<p style=\"text-align: justify;\">L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3?<\/p>\n<p style=\"text-align: justify;\">T\u00f3m l\u1ea1i, doanh nghi\u1ec7p c\u1ea7n k\u1ebft h\u1ee3p \u0111\u1ed3ng b\u1ed9 5 y\u1ebfu t\u1ed1 \u0111\u00e3 tr\u00ecnh b\u00e0y \u1edf tr\u00ean: thi\u1ebft l\u1eadp m\u1ee5c ti\u00eau\/KPI r\u00f5 r\u00e0ng cho t\u1eebng c\u00e1 nh\u00e2n, x\u00e2y d\u1ef1ng quy tr\u00ecnh b\u00e1n h\u00e0ng chu\u1ea9n v\u00e0 nh\u1ea5t qu\u00e1n, \u0111\u00e0o t\u1ea1o n\u00e2ng cao n\u0103ng l\u1ef1c li\u00ean t\u1ee5c, t\u1ea1o \u0111\u1ed9ng l\u1ef1c v\u00e0 ghi nh\u1eadn k\u1ecbp th\u1eddi, c\u00f9ng v\u1edbi \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t \u0111\u1ecbnh k\u1ef3 d\u1ef1a tr\u00ean ph\u1ea3n h\u1ed3i hai chi\u1ec1u. Kh\u00f4ng c\u00f3 m\u1ed9t gi\u1ea3i ph\u00e1p \u0111\u01a1n l\u1ebb n\u00e0o c\u00f3 th\u1ec3 thay th\u1ebf cho s\u1ef1 ph\u1ed1i h\u1ee3p \u0111\u1ed3ng b\u1ed9 gi\u1eefa c\u00e1c y\u1ebfu t\u1ed1 n\u00e0y.<\/p>\n<p style=\"text-align: justify;\">Qu\u1ea3n l\u00fd b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3 n\u00f3i chung kh\u00e1c g\u00ec so v\u1edbi qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng? Qu\u1ea3n l\u00fd b\u00e1n h\u00e0ng l\u00e0 kh\u00e1i ni\u1ec7m r\u1ed9ng h\u01a1n, bao g\u1ed3m c\u1ea3 c\u00e1c v\u1ea5n \u0111\u1ec1 \u1edf c\u1ea5p \u0111\u1ed9 v\u1eadn h\u00e0nh v\u00e0 h\u1ec7 th\u1ed1ng nh\u01b0 qu\u1ea3n l\u00fd k\u00eanh ph\u00e2n ph\u1ed1i, qu\u1ea3n l\u00fd t\u1ed3n kho, ho\u1ea1ch \u0111\u1ecbnh doanh s\u1ed1 cho to\u00e0n b\u1ed9 doanh nghi\u1ec7p. Qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng l\u00e0 m\u1ed9t ph\u1ea7n trong b\u1ee9c tranh \u0111\u00f3, t\u1eadp trung c\u1ee5 th\u1ec3 v\u00e0o vi\u1ec7c ph\u00e1t tri\u1ec3n n\u0103ng l\u1ef1c, theo d\u00f5i hi\u1ec7u su\u1ea5t v\u00e0 t\u1ea1o \u0111\u1ed9ng l\u1ef1c cho t\u1eebng c\u00e1 nh\u00e2n trong \u0111\u1ed9i ng\u0169.<\/p>\n<p style=\"text-align: justify;\">L\u00e0m sao \u0111\u1ec3 qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean hi\u1ec7u qu\u1ea3 n\u00f3i chung, kh\u00f4ng ri\u00eang b\u1ed9 ph\u1eadn b\u00e1n h\u00e0ng?<\/p>\n<p style=\"text-align: justify;\">C\u00e1c nguy\u00ean t\u1eafc qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1 n\u00f3i chung c\u00f3 nhi\u1ec1u \u0111i\u1ec3m t\u01b0\u01a1ng \u0111\u1ed3ng v\u1edbi qu\u1ea3n l\u00fd \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng: \u0111\u1eb7t m\u1ee5c ti\u00eau c\u00f4ng vi\u1ec7c r\u00f5 r\u00e0ng, duy tr\u00ec ph\u1ea3n h\u1ed3i th\u01b0\u1eddng xuy\u00ean hai chi\u1ec1u gi\u1eefa qu\u1ea3n l\u00fd v\u00e0 nh\u00e2n vi\u00ean, ghi nh\u1eadn \u0111\u00f3ng g\u00f3p k\u1ecbp th\u1eddi. Nh\u1eefng nguy\u00ean t\u1eafc n\u00e0y \u00e1p d\u1ee5ng \u0111\u01b0\u1ee3c cho h\u1ea7u h\u1ebft c\u00e1c v\u1ecb tr\u00ed trong doanh nghi\u1ec7p, kh\u00f4ng ch\u1ec9 ri\u00eang \u0111\u1ed9i ng\u0169 kinh doanh, b\u00e1n h\u00e0ng.<\/p>\n<p style=\"text-align: justify;\">Qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3 kh\u00f4ng \u0111\u1ebfn t\u1eeb m\u1ed9t gi\u1ea3i ph\u00e1p \u0111\u01a1n l\u1ebb, m\u00e0 c\u1ea7n s\u1ef1 k\u1ebft h\u1ee3p \u0111\u1ed3ng b\u1ed9 gi\u1eefa m\u1ee5c ti\u00eau r\u00f5 r\u00e0ng, quy tr\u00ecnh chu\u1ea9n, \u0111\u00e0o t\u1ea1o li\u00ean t\u1ee5c, t\u1ea1o \u0111\u1ed9ng l\u1ef1c \u0111\u00fang c\u00e1ch, \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t \u0111\u1ecbnh k\u1ef3. Trong 5 y\u1ebfu t\u1ed1 n\u00e0y, \u0111\u00e0o t\u1ea1o l\u00e0 y\u1ebfu t\u1ed1 c\u1ea7n \u0111\u01b0\u1ee3c duy tr\u00ec l\u00e2u d\u00e0i v\u00e0 kh\u00f3 tri\u1ec3n khai \u0111\u1ed3ng b\u1ed9 nh\u1ea5t n\u1ebfu ch\u1ec9 th\u1ef1c hi\u1ec7n th\u1ee7 c\u00f4ng, \u0111\u1eb7c bi\u1ec7t khi \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng c\u00f3 quy m\u00f4 l\u1edbn ho\u1eb7c ph\u00e2n t\u00e1n nhi\u1ec1u khu v\u1ef1c.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng hi\u1ec7u qu\u1ea3 l\u00e0 b\u00e0i to\u00e1n kh\u00f4ng d\u1ec5 v\u00ec \u0111\u1ed9i ng\u0169 sales th\u01b0\u1eddng xuy\u00ean di chuy\u1ec3n, l\u00e0m vi\u1ec7c \u0111\u1ed9c l\u1eadp theo KPI c\u00e1 nh\u00e2n v\u00e0 \u00edt khi c\u00f3 m\u1eb7t t\u1ea1i v\u0103n ph\u00f2ng \u0111\u1ec3 gi\u00e1m s\u00e1t tr\u1ef1c ti\u1ebfp. N\u1ebfu thi\u1ebfu m\u1ed9t h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd r\u00f5 r\u00e0ng, doanh nghi\u1ec7p r\u1ea5t d\u1ec5 [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":53333,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[138],"tags":[189],"class_list":["post-53317","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dao-tao","tag-dao-tao-ban-hang"],"_links":{"self":[{"href":"https:\/\/lacviet.vn\/en\/wp-json\/wp\/v2\/posts\/53317","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lacviet.vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lacviet.vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lacviet.vn\/en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/lacviet.vn\/en\/wp-json\/wp\/v2\/comments?post=53317"}],"version-history":[{"count":3,"href":"https:\/\/lacviet.vn\/en\/wp-json\/wp\/v2\/posts\/53317\/revisions"}],"predecessor-version":[{"id":53332,"href":"https:\/\/lacviet.vn\/en\/wp-json\/wp\/v2\/posts\/53317\/revisions\/53332"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/lacviet.vn\/en\/wp-json\/wp\/v2\/media\/53333"}],"wp:attachment":[{"href":"https:\/\/lacviet.vn\/en\/wp-json\/wp\/v2\/media?parent=53317"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lacviet.vn\/en\/wp-json\/wp\/v2\/categories?post=53317"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lacviet.vn\/en\/wp-json\/wp\/v2\/tags?post=53317"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}