Technology solutions

Digital transformation for logistics industry

Flexible to every fluctuation, improving service speed, and promoting business activity to deliver a great experience for customers.

application belong craft

The specific challenges of the logistics industry and the output standards post-digital transformation

Difficulty/mission

  • High operating costs and thin profit margins.
  • Need for close cash flow management and facing pressure to reduce costs while freight rates, labor costs, and shipping costs fluctuate rapidly.
  • Storage management assets—warehousing, car transportation, etc.- are complex.

The requirement is for results after digital transformation

  • Automation is financial processes.
  • Cash flow forecasting and cost optimization.
  • Managing risks, analyzing operational efficiency, and providing decision support 24/7.

Difficulty/mission

  • Diverse demands, the need for immediate support, and 24/7 multi-channel interaction.
  • Customers constantly change their requests, from fast delivery to online ordering services.

The requirement is for results after digital transformation

  • Chatbot consulting, support, ordering, customer care, and automatic complaint resolution.
  • There is a sales analysis system, customer segmentation and behavior analysis, and trend prediction.
  • Personalizing the customer experience.

Difficulty/mission

  • Multi-site human resource management requires good employee experience.
  • High resource volatility leads to high recruitment demand.
  • Customer service needs to embody the company culture, so continuous training is necessary.

The requirement is for results after digital transformation

  • Automating recruitment processes and evaluating candidate competencies.
  • Online training, monitoring job effectiveness assessments, analyzing employee psychology, and predicting risks.

Difficulty/mission

  • Service management encounters difficulties due to the complexity of processes and the necessity to ensure product and service quality and delivery time.
  • High risk and high cost of risk mitigation.

The requirement is for results after digital transformation

  • Managing service quality through the application of automation technology and artificial intelligence helps minimize incidents and enhance service reliability.

Solution for logistics industry digital transformation
from Lac Viet with partners

Solution for logistics industry digital transformation from Lac Viet with partners

Help businesses optimize their supply chain, capacity, and freight forwarders; provide online service diversity; enhance the customer experience; and ensure safety and regulatory compliance. Increase the ability to adapt to market changes and lay the foundation for sustainable development in the future.

Comprehensive enterprise management software

Digitization of documents (electronic documents, incoming and outgoing correspondence)

Collaboration tools, electronic signatures, and task management.

Real-time employee experience system

Management of candidate, customer, and supplier experience

Customer
(LV-DX CRM)

Open wider

Financial
(LV-DX Accounting)

Open wider

Human resources
(LV-DX People)

Open wider

Service
(LV-DX Logictis)

Open wider

One integrated system - catering to all business transactions

Data mining service or application

Data analytics system - Making data the central hub for management anytime, anywhere

Reports, statistics, data analysis, sales, customer, inventory,... track operational efficiency

Utilizing artificial intelligence applications such as Big Data, Deep Learning to mine digital data

Application in risk management (weather effects), forecast demand transportation according to the season/day,... route optimization, choosing suitable means, the revenue/ gross profit, net profit, by region, time. The price trend of raw materials, market and the competitors)

Transforming data into valuable assets that can be inherited.

Hệ thống thiết bị & giải pháp công nghệ chuyên dụng

Thách thức, cơ hội & xu hướng phát triển ngành Logistics

According to Vietnam's Logistics Performance Index in 2022, the country was ranked 64th out of 160 nations, lower than Thailand (34), Malaysia (41), and Singapore (7).

In 2023, PwC Vietnam reported that 72% encountered difficulties in recruiting highly skilled personnel. According to SSI Research, in 2023, only 30% of logistics companies in Vietnam implemented digital technology into their operations.

The Vietnamese logistics market is projected to reach $42 billion by 2025. The demand for logistics services is increasing due to the development of e-commerce, import-export activities, and foreign direct investment (FDI). The state's 'Vietnam Logistics Development Strategy by 2025, Vision to 2035' includes numerous supportive policies for the sector.

Technologies such as AI, blockchain, IoT, etc. can help logistics businesses improve operational efficiency and reduce costs.

The whole world is undergoing a digital transformation. It's time for businesses to proactively adapt to the trend, seize opportunities, and overcome challenges.

Depending on the actual situation, we will advise businesses on selecting applications based on the digital transformation model that aligns with the strategy they need to implement, their readiness level, and the maturity of enterprise management in the proposed model.

Artificial intelligence applications necessary in the transformation of the Logistics industry

Lac Viet and its partners have been, are, and will continue to apply artificial intelligence to accelerate rapid digital, green, and sustainable transformation.

Asset 7

Big Data Analytics & Machine Learning

Analyzing big data from transactions and orders to forecast transportation demand by season or day,... Optimizing routes and selecting suitable means of transportation..

Asset 6

IoT & Robotics

Sensors, data collection devices,... to track the location of goods and monitor environmental conditions during transportation. Automated robots streamline warehouse operations. Cameras and image recognition systems identify barcodes and inspect the quality of goods.

Artificial intelligence applications necessary in the transformation of the Logistics industry

Lac Viet and its partners have been, are, and will continue to apply artificial intelligence to accelerate rapid digital, green, and sustainable transformation.

Asset 2

Natural Language Processing (NLP)

Chatbots and conversational systems answer frequently asked questions, support ordering, and track order status. Virtual assistants assist customers in managing orders, payments, and resolving complaints.

Asset 5

Autonomous Vehicles & Drones

Self-driving vehicles and transportation management systems. Unmanned aerial vehicles and drone transportation management systems automate cargo delivery, saving costs and time. Door-to-door delivery, supporting warehouse inventory checks, and tracking cargo status.

Collaborate to bring innovation to every industry

100+ phần mềm
30+

Years of Growth

30+

Softwares

10 triệu+ người dùng
20+

IT services

10,000+

Customers

định hướng
10 million +

Users

One number of typical customers of ours

Ý kiến & đánh giá của khách hàng

Bà Trần Thị Thụy Vy
Ms. Tran Thi Thuy VyDirector of Human Resources - Puratos Grand Place Vietnam Ltd.
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"Our company manages and processes a large amount of information related to employees working at seven different locations nationwide. Therefore, using software for management is essential and meaningful to us, as it reduces the manual workload and saves time for all company members. Currently, we are using SureHCS Human Capital Management software in all our operational activities."
Ông Dương Tiến Dũng
Mr. Duong Tien DungLabor and Salary Department - ACV Corporation
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"We trust only an experienced partner like Lac Viet to handle our most important data. The Lac Viet SureHCS solution helps the company centrally manage data, with personnel management seamlessly integrated throughout the entire system. We highly appreciate the product's features, which effectively meet ACV's management needs, as well as the dedicated deployment team that worked efficiently to complete the project in a very short time."
Bà Nguyễn Thị Hoàng Ngâu
Ms. Nguyen Thi Hoang NgauChief financial officer
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"The requirements we set for business software were very complex and challenging. However, AccNetERP convinced us with their team of professional consultants who successfully implemented the software to meet our specific needs. After using it efficiently for some time, we decided to sign another contract for our member companies."
Bà Đỗ Thị Thanh Huyền
Ms. Do Thi Thanh HuyenChief financial officer
Read More
"Since we started using AccNetERP, it has significantly improved our corporate governance by making it more comprehensive and efficient. The software has greatly contributed to saving time and enhancing the work performance of our staff by enabling quick online access to data. The data analysis features provide valuable insights that greatly support our leaders in making informed decisions."
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