Technology solutions

Digital transformation for the Travel Industry

Solution for rapidly developing the tourism industry into digital, green tourism, fostering green and sustainable growth.

application belong craft

The specific challenges of the tourism industry and the output standards post-digital transformation

Difficulty/mission

  • Revenue and costs often fluctuate due to uncontrollable factors such as weather, market conditions, and unforeseen events.
  • Tracking cash flow is complex, with many small expenses in retail.
  • Difficulties in forecasting, budgeting, and cost management.

The requirement is for results after digital transformation

  • Automating financial processes and forecasting cash flow
  • Cost optimization, risk management.
  • Efficient analysis of operations, providing 24/7 decision support.

Difficulty/mission

  • Demand fluctuations varied, unpredictable change ago.
  • The desire to personalize the travel experience increase.
  • Strict requirements on the quality of service and experience at the destination.
  • Interactive multi-channel 24/7, is listen to the feedback/rating after the experience.

The requirement is for results after digital transformation

  • Chatbot consulting, support, ordering, customer care, and automatic complaint resolution.
  • There is a sales analysis system, customer segmentation, customer behavior analysis, and trend prediction.
  • Personalize customer experience, proposed services, the suitable route.

Difficulty/mission

  • Working environment dynamic admin mankind, multi-point should experience good employee.
  • High resource volatility leads to high recruitment demand.
  • Need the ability to work in multicultural environment, more knowledge, and soft skills.

The requirement is for results after digital transformation

  • Automating recruitment processes and evaluating candidate competencies.
  • Online training, monitoring and evaluation job performance, sentiment analysis, staff, predict risks.

Difficulty/mission

  • Services diversified high, constant change should manage the quality of service is not homogeneous.
  • The management system feedback, comments don't work well.

The requirement is for results after digital transformation

  • Strengthen quality control and safety through the use of IoT technology and artificial intelligence in operation management.
  • Optimized management of customer feedback and improve our service continuously.

Digital transformation solutions for the tourism industry
from Lac Viet with partners

Digital transformation solutions for the tourism industry from Lac Viet with partners

Assist businesses in accessing potential customers online, attracting new customers. Personalize unique experience journeys, meet the individual needs of each customer. Enhance breakthrough competitiveness in the digital tourism market, attract and retain customers

Comprehensive enterprise management software

Digitization of documents (electronic documents, incoming and outgoing correspondence)

Collaboration tools, electronic signatures, and task management.

Real-time employee experience system

Management of candidate, customer, and supplier experience

Customer
(LV-DX CRM)

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Financial
(LV-DX Accounting)

Open wider

Human resources
(LV-DX People)

Open wider

Service
(LV-DX sureGo)

Open wider

One integrated system - catering to all business transactions

Data mining service or application

Data analytics system - Making data the central hub for management anytime, anywhere

Reports, statistics, data analysis, customer, Human resources, revenue, profit ... track operational efficiency

Utilizing artificial intelligence applications such as Big Data, Deep Learning to mine digital data

Application in risk management (weather effects), forecast tourism demand, proposed the destination suits, personalized travel experience. Forecast revenue/ gross profit, net profit, according to each time/season of the year), trends, destination, type of travel, eat & drink seasonal/regional ...

Transforming data into valuable assets that can be inherited.

Hệ thống thiết bị & giải pháp công nghệ chuyên dụng

Thách thức, cơ hội & xu hướng phát triển ngành Du Lịch

In 2024, Vietnam's tourism industry is expected to recover to 80% of pre-Covid-19 levels. According to the Vietnam National Administration of Tourism, revenue is forecast to reach 650 trillion VND.

The explosion of online travel guests booking hotels, flights and other services online via OTA (travel agent). The stiff competition from other countries in the region such as Thailand, Malaysia, Singapore,...

The trends in green travel,community-based travel, island tourism, MICE combined travel, medical tourism, cultural tourism, and spiritual tourism are developing. Vietnam is the destination that international travelers are most interested in within the Southeast Asian region.

According to Future Market Insights, the global music tourism market is predicted to reach 11.3 billion USD in the next 10 years. Vietnam is also quickly embracing this trend and leveraging it for tourism development.

The whole world is undergoing a digital transformation. It's time for businesses to proactively adapt to the trend, seize opportunities, and overcome challenges.

Depending on the actual situation, we will advise businesses on selecting applications based on the digital transformation model that aligns with the strategy they need to implement, their readiness level, and the maturity of enterprise management in the proposed model.

Artificial intelligence applications essential in the digital transformation of the tourism industry.

Lac Viet and its partners have been, are, and will continue to apply artificial intelligence to accelerate rapid digital, green, and sustainable transformation.

Asset 6

Machine Learning

Predicting tourism demand, proposing suitable destinations, and personalizing travel experiences.

Asset 7

Blockchain & Augmented/Virtual Reality (AR/VR)

Blockchain for verifying traveler identities, managing electronic tickets, and making payments. AR assists travelers in exploring destinations and providing directions. VR enhances destination experiences before arrival.

Artificial intelligence applications essential in the digital transformation of the tourism industry.

Lac Viet and its partners have been, are, and will continue to apply artificial intelligence to accelerate rapid digital, green, and sustainable transformation.

Asset 2

Natural Language Processing (NLP)

Chatbot answers, the support tour, and travel advice. Virtual assistants help travelers plan travel, book a service, and resolve complaints. Analysis of data from reviews, reviews, and construction supports marketing strategy.

Asset 5

IoT (Internet of Things)

Sensors, data collection devices, and IoT management systems track tourist traffic, monitor the environment, and manage tourism resources.

Collaborate to bring innovation to every industry

100+ phần mềm
30+

Years of Growth

30+

Softwares

10 triệu+ người dùng
20+

IT services

10,000+

Customers

định hướng
10 million +

Users

One number of typical customers of ours

Ý kiến & đánh giá của khách hàng

Bà Trần Thị Thụy Vy
Ms. Tran Thi Thuy VyDirector of Human Resources - Puratos Grand Place Vietnam Ltd.
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"Our company manages and processes a large amount of information related to employees working at seven different locations nationwide. Therefore, using software for management is essential and meaningful to us, as it reduces the manual workload and saves time for all company members. Currently, we are using SureHCS Human Capital Management software in all our operational activities."
Ông Dương Tiến Dũng
Mr. Duong Tien DungLabor and Salary Department - ACV Corporation
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"We trust only an experienced partner like Lac Viet to handle our most important data. The Lac Viet SureHCS solution helps the company centrally manage data, with personnel management seamlessly integrated throughout the entire system. We highly appreciate the product's features, which effectively meet ACV's management needs, as well as the dedicated deployment team that worked efficiently to complete the project in a very short time."
Bà Nguyễn Thị Hoàng Ngâu
Ms. Nguyen Thi Hoang NgauChief financial officer
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"The requirements we set for business software were very complex and challenging. However, AccNetERP convinced us with their team of professional consultants who successfully implemented the software to meet our specific needs. After using it efficiently for some time, we decided to sign another contract for our member companies."
Bà Đỗ Thị Thanh Huyền
Ms. Do Thi Thanh HuyenChief financial officer
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"Since we started using AccNetERP, it has significantly improved our corporate governance by making it more comprehensive and efficient. The software has greatly contributed to saving time and enhancing the work performance of our staff by enabling quick online access to data. The data analysis features provide valuable insights that greatly support our leaders in making informed decisions."
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