Management method according to process (management by process) is a management method based on the classification of activities in the process. To operate effectively, the organization must identify and manage the many activities have intimate contact with each other. Any activity that receives inputs and converts the output can be considered as a process. Typically the output of this process will be the input of the next process. The application of a system of processes within the organization, together with the identification and interactions between such processes, and the management of them can be considered as approach the process.
Not natural that businesses do ISO, and also not any business to do ISO, also just to have a certificate for August. Clear one thing that makes ISO will help businesses control the process better. Many foreign enterprises do not ISO, but they still have the system operating procedures closely. So process management business how? Let's Lac Viet Computing find out right here!
1. Quá trình và quy trình trong quản lý là gì?
The term in the ISO 9000 and ISO 9001 refers to the “Process” as a “set of activities that interact to transform inputs into outputs”. Thus says the Process is said to operate.
The term “process – Procedure” as “a specific method to perform a process or task. The process is typically expressed in text. So, usually the unit developed the “process” to implement and control the “process” of his. A process able to control many processes, and vice versa, a process that can be controlled by multiple processes.
The process is the object of management, while the process is management tool. These two definitions are different. Below I'm referring to the “process”.
2. Tại sao lại cần phải có bộ quy trình quản lý doanh nghiệp?
Every individual has knowledge, coordination skills in work to different ways of working is also different. Processes for performing work know that in a business, they must proceed with the steps work well, and need to achieve results like? Will not have employee status receive orders from your Boss, but don't know how to do it? Or condition again, but still not right Sir.
For example: hr dept have recruitment process, staff HCNS will know “list candidate” must include what information to give Head HCNS + Head/parts review, to filter the records, select out those who qualify for an interview.
For the process of work that needs coordination team (teamwork), then diagram workflow help for members in collaboration with a food joints and in the right sequence which is not wonder that this is so, who did? How?
For example, the purchase process of the defense finance and accounting will help Employees HCNS know and implement the right procedures when buying property for The company, in collaboration with Staff accounting payments better.
Process management business also useful for the management to control the progress and quality of work performed by the staff
For example: Head of hr dept look at the rubric candidates, there are records of salaries, allowances, first day of the employment, signed by the people involved will know the Staff HCNS compose the Contract for workers who have the right or not?
3. Rào cản trong quá trình thực hiện quy trình quản lý doanh nghiệp
Myself, the management refuses to invest the time to do the process for that process takes time, and not to much money. But this view is not long term and they really haven't been aware of the effects of the process, as well as understand that it takes a little time but they will be very idle later in the management and control the work of employees.
For that the process is laborious, complex, cumbersome, direct exchange with each other for fast. I argue that direct exchange is a very good thing, but after discussion, consensus, then that point must be up papers. More when it comes cum together three days later will forget what to say, or remember, but not enough. In many cases out of the city, arising argument not worth having, such as “I didn't mean it like that” or “Every day he says something, you know which way was”
People do process management business hasn understand completely about face business, you should remember that the measure of a business process effective or not expressed in the who adhere to it can be done in a flowing manner, procedures helps them perform the work achieve better quality.
Content of the document system too sketchy. The document does not reflect enough of the practical activities are happening.
Too little form. The form will be the record reflects the activities of employees. Too little form will lead to difficult to measure and evaluate the effectiveness of work, difficult to solve disputes or violations.
System material too much. The company can not control the new document, obsolete.
Do not proceed improvements, a systematic review of the document at a later time.
The actual operation is not applied as the document specified.
4. Tính chất cơ bản của quy trình quản lý
4.1. Quy trình quản lý doanh nghiệp mang tính chất kế thừa
Have you noticed in this technology era, everything is growing, everything is getting faster. As simple as administrative procedures are from 3 door, 5 door, only 1 door. Why do that?
When looking at a process, experience it, people will look out the unnecessary steps or the way to work is faster. If no process one would not look out these flaws and can be hard to repair.
If there is no process, you will do the same work in a way that may not be effective and the nature decoration nãovốn very lazy, it doesn't realize the mistake in work.
4.2. Quản lý doanh nghiệp mang tính quy trình hóa
Why a traveler to go to a strange land, they get off a lot of the new people living there long years back don't look out. Similar to a new look in a process that is built from a former employee will recognize the weak survive and the method to improved workflow up.
Build a time, but from which your company will always go up.
Meaning Tuesday of the build process that is liberating leadership.
When another person can change, can you do something good you even better, it's fun, because you can do another work, confront a new challenge, you will no longer have hours of miserable solve the daily service of the error petty that cost you time will vanish forever.
“Brother, this how?”
“Customers complain, do I have to do?”
All will go into the past.
There is a process that you have transferred the whole essence, the experience, the local project handling for new people and then they will automatically work and you'll feel the freedom to do other work more important. So is you've been freed! Congratulations!
Note: Businesses want to progress to convert numbers to apply software digitization process to operate a number of easy
6. Cách thiết lập bộ quy trình quản lý doanh nghiệp
- Determine needs.
- Define the purpose.
- Determine the scope of application.
- Finishing the definition, reference
- Define the number of work steps.
- Specify the control points.
- Define the implementation.
- Identify the material must adhere to and record.
- Determine the control method, the steps work.
- Specify the point to test.
- Description interprets the work steps chart template attached.
| >>> Application software process management để thiết lập – chuẩn hóa – quản lý toàn bộ quy trình tập trung 1 nền tảng <<< |
6.1 Lưu ý cần phân biệt tài liệu – hồ sơ
+ Material is the text to be issued that every member in the organization must follow such as: Window manually, processes, procedures, Regulations, guidance, templates...
+ Record is proof of the follow materials, for example, minutes of violations of labor discipline, disciplinary decisions...
6.2 Sử dụng quy trình hiệu quả
The process is set up and implementation is a necessity for the professional work of staff and is the control tool for the management level.
Good process or not been evaluated by the level of best practices and it must enhance the quality of the work done.
The process is set out by no means completely stamping mold, in some cases it must be applied flexibly, avoid disease papers.
7. MIỄN PHÍ 30+ Bộ quy trình quản lý doanh nghiệp tiêu chuẩn
Recognize the importance of the construction of the management process and business, Vietnam has compiled a set of document templates, including 30+ the most common procedure in enterprises, including:
| STT | Name process | Array operators |
| 1 | Production process content | Marketing |
| 2 | Process ad | |
| 3 | Design process | |
| 4 | SEO processes | |
| 5 | Process consulting clients | Business |
| 6 | Sales process | |
| 7 | Process contract | |
| 8 | The process of quotes | |
| 9 | The process of orders | |
| 10 | The process of tax reporting | Financial-accounting |
| 11 | Process invoice | |
| 12 | Process, track accounts payable | |
| 13 | The process of financial reporting | |
| 14 | Payroll process | |
| 15 | Processes, customer care and after sale | Customer care |
| 16 | The process of receiving information from customers | |
| 17 | The process of receiving and handling customer complaints | |
| 18 | Process product warranty | After-sale service (Warranty, maintenance) |
| 19 | Process return products | |
| 20 | Recruitment process | Human Resources management |
| 21 | The process of receiving hr (onboarding) | |
| 22 | Process training | |
| 23 | Process quitting | |
| 24 | Process capacity assessment staff | |
| 25 | Process, technical support and troubleshooting | Management information technology |
| 26 | Process management-information security | |
| 27 | Process pending stationery | Administrative management |
| 28 | Process manager dispatch to | |
| 29 | Process management, go | |
| 30 | The process of buying stationery |
The document includes:
- 30 Sample process management business format diagram
- Excel File describes in detail each of the activities, roles, staff in charge, standard input, output, sample, respectively.
| DOWNLOAD FREE 30+ SAMPLE process management business AT THIS |
8. Process management business discrete data fragmentation – Where is the management solution procedure?
Made of chemical processes is the first step to managing business process consistency, however, according to the report “the level of readiness convert the number of Vietnamese enterprises” have to 63,6% business are implement process management in the traditional way on work, excel, even is there is no set of process management business standard tuning.
This situation led to many data business activities discrete, the ability to coordinate the work between the parts weak, many conflicts due process inconsistency. Leader out many wrong decisions do not hold enough data business, no control is the activity going on in the business.
SIMPLIFIED operations management business process with the process management business standardize on software LV-DX Dynamic Workflow from Lac – simplify the conversion process number for the business.
LV-DX Dynamic Workflow do to simplify the conversion process of?
Provides system management – standardized process of comprehensive
- Free build standardized processes for each business, based on the requirements given and the structure departments, by operation of business when BUYING a software package process of Vietnam.
- The system allows the storage of the entire workflow on a single platform, data is synchronized, unified, easy synthesis and analysis.
- Provide inventory process standard reference model for construction business.
Provides system management – standardized process of comprehensive
Every activity, work performance managed, tracked live realtime (real time) on the process
- LV-DX Dynamic Workflow integrated management software, job LV-DX Task to help work directly on the process.
- Automatic transfer of tasks to employees, the next division at the end of the 1 stage in the process.
- Track progress of implementation of the process, the work performance of each employee in real time.
- Warning system work smart, auto send notification to employees involved when a process is established, the transfer task alerts, overdue done, ...
Every activity, work performance managed, tracked live realtime (real time) on the process
Application AI to help optimize performance operating procedures business
- Integrated LV-DX eSign help job approval, signing a number of fast everything, everywhere on the process of. Leadership does not need to come to the company to make up for document browsing, now all operations can be performed remotely at all times with LV-DX Dynamic Workflow.
- Integrated chatbot WHO Lost Vietnam to help the leader out of control, the accurate data on the file browser to help the number quickly, avoid reporting anything complicated, optimal time is work, leaders have more time to build your business strategy, long-term performance improvements for the organization.
Application AI to help optimize performance operating procedures business 
>>> Reduce risks defective product, connect the production process professional with software production management
Application LV-DX Dynamic Workflow to process management business will help lead the simple process to convert numbers with just 1 single platform from Vietnam. Contact get Free DEMO to watch the full features of the software. All information that need to be answered about the software, contact hotline/zalo 0901 555 063 to get detailed consultation.
Source: masterskills
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