In the era of digital technology, the operation of a system, IT is stable, safe is the key element that helps business sustainable development. With its role as the economic center of the nation's largest CITY. HCM is a place to gather thousands of businesses, from startups to large corporations, both need the professional assistance from IT services for business. From the troubleshooting techniques, network management, to information security, IT services office not only to help businesses optimize work performance, but also ensure the safety information in the competitive environment increasingly fierce.
The same Lac Viet Computing learn detailed information about IT services at Ho Chi Minh city in this article.
1. IT services office is what?
IT services office CITY solution is comprehensive support information technology helps the business in Ho Chi Minh city management, operation and maintenance of effective IT systems. This service is important to ensure that all activities related to information technology in the office are smooth operators which minimize risk, optimize productivity.
The main activities in the IT services office:
- Technical support: Resolve issues related to hardware, software, system, network. Instructions for the installation, use the software for employees.
- Management device hardware: Track maintenance, upgrade office equipment such as computer, printer, server (server). Ensure that equipment operation is stable, prolong the use life.
- Software deployment: Integrated management software, work, business email, or software specialized for each area of the business. Ensure the software is configured to operate for its intended purpose.
- Security system: Integrated security solutions such as firewall, anti-virus software, encryption systems data. Monitoring stop the threat to network security.
2. The types of services IT popular office in Ho Chi Minh city
2.1. Services technical support IT (IT Support)
Services technical support IT provides the comprehensive help to solve the problem related to information technology in the office. The main activities include:
- Install and configure the software: Deployment of office software (Microsoft Office, G-Suite, accounting software, CRM, ERP). Ensure the software works smoothly on every device.
- Network troubleshooting: To overcome the problem of the LAN connection, Wi-Fi, or VPN. To configure the router/modem in order to improve network performance.
- Fix hardware errors: Repair or replace the equipment, such as computer, printer, hard drive, or network device. Consulting hardware upgrades to match the business needs.
2.2. Service management system network
System administrator network focused on ensuring stable network connection, maintain continuous operation of the server. The main activities include:
- Managed network LAN/WAN: Configuration for optimal performance internal network (LAN), wide area network (WAN). Guaranteed bandwidth in accordance with user needs.
- Configuration of firewall network security: Management settings a firewall to prevent unauthorized access. Integrated detection system intrusion prevention (IDS/IPS) to protect the system against network threats.
- System monitoring server: Monitor server performance, detect, troubleshoot in a timely manner. Manage your data storage ensure the ability to backup, restore when needed.
2.3. Security services information
Information security is a service that helps businesses prevent data leakage, dealing with the threat of network security. The main activities include:
- Deploy security solutions: Install anti-virus software, data encryption, firewalls new generation. Use the tool to detect malware, spyware (anti-malware).
- Monitoring control data: Apply system DLP (Data Loss Prevention) to track the control flow of data out of/into the system.
- Cognitive training network security: Organize training sessions for staff on how to recognize deal with threats such as phishing, ransomware.
2.4. Service, maintenance and upgrading of IT infrastructure
Maintenance and upgrade IT infrastructure service is to ensure the technological equipment of the enterprise stable operation, meet the demand for long-term development. The main activities include:
- Periodic maintenance: Inspection, cleaning and repair of hardware devices such as servers, computer network equipment.
- Upgraded equipment: Advice deploy hardware upgrades, software to optimize performance.
- Software updates: Ensure that all software use the latest version with security patches.
In summary, the types of services IT popular office in ho chi minh CITY. HCM not only solve the technical problems daily but also help enterprises to enhance competitiveness, comprehensive protection technology infrastructure.
3. Why business in Ho Chi Minh city should use IT services office?
IT services office in Ho Chi Minh city bring outstanding benefits for businesses, from cost savings, improve operational efficiency, to the updated, modern technology to ensure information security. This is the ideal solution to help businesses optimize operations, information technology, focused on sustainable development in the era of digitization.
3.1. Cost savings
IT services the office provides the optimal solution on the budget helps the business to avoid the unnecessary costs related to the construction of maintaining a team of internal IT.
Reduce staffing costs:
- No need to pay the fixed salary, social insurance, the cost of training for IT staff.
- According to research from Deloittebusiness services use IT outside save up to 30-50% of the cost compared with the maintenance team of internal IT.
Flexible support:
- Only pay for the services required according to actual needs, avoid the waste of resources.
- Business can adjust the scale services according to the business situation.
3.2. Increase operational efficiency
The support from our team of IT professionals who ensure systems information technology of business activity, stability, efficiency, help the department focus on the core work.
Fast processing of incident:
- IT service ensure quick response when problems occur, reduce the duration of interruption of business operations.
- For example, When the internal network is interrupted, IT services can recover within a few hours rather than take all day to handle.
Increase employee productivity:
- Employees no longer have to worry about technology issues, focusing completely on the task work.
- Solutions such as software optimization and upgrading of equipment help to increase the processing speed work.
According to a survey by Gartner, businesses use IT services has increased 25% performance work of the employees thanks to the minimize interruption time.
3.3. Updates latest technology
The supplier IT services in Ho Chi Minh city often apply the advanced technology, to help businesses do not lag behind in the digital space.
Approach modern solution:
- The service provider IT take to tools such as Microsoft 365, Google Workspace, system, advanced security management software work.
- Businesses do not need big investment approach to modern technology.
Advice suitable solution: Based on the scale, peculiar industry, IT professionals, consulting the appropriate technology to optimize business operations.
3.4. Ensure safety and security information
Information security is vital in the context of business faced with the threat of cyber security is increasing.
System advanced security:
- IT services provides solutions such as next-generation firewall, data encryption, system intrusion detection (IDS/IPS).
- Security measures comprehensive help reduce the risk of information leakage, clients or internal data.
Continuous monitoring:
- IT team monitoring system 24/7 to ensure that development is timely prevent the security threat.
- According to research from IBM, the regular monitoring helps to lose up to 70% risk network attack.
4. Selection criteria supplier IT services office reputation
When choosing a provider IT services officebusinesses need to look closely at the elements of experience, our staff, service flexibility, the ability to 24/7 support, reviews from former clients. This is the important criteria to ensure the system's information technology business is operated efficacy, safety and optimal cost.
4.1. Professional experience
A supplier of IT services prestige office should have extensive experience in the implementation and management of IT systems for many types of businesses ensure that they have successfully solved the problem of diversity in practice.
- Long experience shows vendors clearly understand the challenges that businesses face.
- Ability to offer solutions tailored to each business areas such as finance, production, or commerce.
4.2. Our team of professional personnel
Our team of technicians is important factor to decide the quality of service. A reputable supplier should have a team of personnel to be trained, owns the international certificate in information technology.
Necessary certificates:
- CCNA (Cisco Certified Network Associate): Certificate about design, network management.
- MCSE (Microsoft Certified Solutions Expert): Certificate specializing in software solutions Microsoft.
- ITIL (Information Technology Infrastructure Library): Certificate in IT service management professional.
Professionalism:
- Ability to advise, solve problems quickly provide devoted service.
- Always update the technology, the latest methods to apply in practice.
Benefits:
- Business get the technical support of high quality.
- The problem IT complex to be handled efficiently, ensure the system stability.
4.3. Flexible service reasonable cost
A good supplier should design the service pack, diverse, flexible to meet the different needs of each business.
- Flexible services: Custom IT solutions to scale, field of activity of the enterprise. Have the package of services from technical support to system administrators comprehensive.
- Reasonable cost: Ensure competitive prices compared to market but does not reduce the quality of service. Public transparency of expenses, to avoid incurring unnecessary.
4.4. 24/7 technical support
IT systems of the enterprise should be guaranteed continuous operation, especially in the areas of required response time as fast as e-commerce, logistics or finance.
Committed to quick responses:
- Response time breakdown within a few minutes to several hours, depending on severity.
- Remote support (remote support) or in situ (on-site support), depending on the needs of the business.
Advantages:
- Minimize the duration of interruption of business operations.
- Ensure that the business always maintain optimum performance, even when wrong.
4.5. Reviews from former clients
Feedback from the business has use of the service is clear demonstration of the quality reputation of the supplier.
How to evaluate:
- Search for reviews on platforms like Google Review, Facebook, or specialized forums IT.
- Direct questions old customers of the vendor to understand about service experience.
Points to note:
- The quality of service through the positive reviews.
- Feedback on time support, quality of solution, the level of overall satisfaction.
5. Top supplier of IT services office professional reputation
5.1. Lạc Việt – Technology partners comprehensive
With over 30 years of experience in the field of information technology, Vietnam is one of the service provider IT, top office in Ho Chi Minh city. Lac Viet featured with the ability to provide IT solutions, comprehensive meet the diverse needs of businesses from small to large scale.
The service highlights:
- System administrator: Maintenance management LAN, WAN, server, with the optimal solution performance.
- Information security: Deployment of security systems, such as advanced next-generation firewall, data encryption, anti-malware.
- Software solution: Provider of office software, business management (ERP, CRM), service cloud.
Advantages:
- Our team of experienced professionals are trained.
- Consulting, technology solutions, customized according to specific to each industry.
- 24/7 technical support with committed response time quickly.
Typical clients: Vietnam has cooperated with many big business in Ho Chi Minh city in areas such as finance, education, e-commerce, building a strong reputation in the market.
XEM CHI TIẾT GIẢI PHÁP IT SERVER TỪ LẠC VIỆT
5.2. CMC Telecom – Solution modern technology
CMC Telecom is specialized in providing IT services and solutions, network with network infrastructure, strong, covered the entire country. In Ho Chi Minh city, CMC Telecom is known as a reliable partner for businesses that want to optimize system information technology.
The service highlights:
- Network infrastructure services: Provide the high speed Internet access, VPN services safe.
- Security system: Service SOC (Security Operation Center) to supervise and handle the threats to network security in real-time.
- Data storage: Cloud services, data center (Data Center) with international standards, Tier III.
Advantages:
- Network infrastructure advanced, ensure stable connection secure.
- Diverse services, from IT Support to manage complex systems.
- Business support in the deployment of new technologies such as IoT and AI.
Typical clients: CMC Telecom is a partner of many large corporations such as Samsung, Lazada, Shopee, affirming its position in the information technology sector in the Ho Chi Minh city
5.3. FPT Telecom – IT Infrastructure high quality
Is one of the leading technology in Vietnam, FPT Telecom brings business in Ho Chi Minh city of IT services and professional office, focusing on infrastructure and support services business.
The service highlights:
- Network infrastructure: Provide transmission line, high speed Internet service, MPLS solutions, virtual private network (VPN).
- Technical support IT: Our team of technicians to support installation, maintenance, troubleshooting related to hardware; software.
- Cloud services: Provide cloud platform FPT Cloud with the ability to store big data.
Advantages:
- Network-wide, stable service, in accordance with the business has branches in many places.
- Integrated solutions modern technology to help businesses convert numbers quickly.
- Our team of technicians with rich experience, support take place, or remote.
Typical clients: FPT Telecom has partnered with many businesses in the manufacturing sector, banking, retail, affirmations reputation in providing IT solutions.
When looking for IT services office in Ho Chi Minh city vendors such as Lac Viet Computing, CMC Telecom, FPT Telecom are the top choices, with the ability to meet diverse business needs, from system administration, information security, to cloud solutions modern. Businesses should weigh based on the scale, budget, technical requirements to choose suitable partners, ensure IT system stable operation safety.
IT services office CITY solution is essential to help businesses operating systems, information technology, efficiency, cost savings, ensure the safety threats in cyber security. With the reputable supplier, our team of experienced professionals, businesses can easily find appropriate solutions maximum support for business activity. Let's pick IT services prestige office today to elevate operational efficiency and ensure sustainable growth for your business.
