LV chatbot AI assistant vận hành doanh nghiệp online thông minh trong kỷ nguyên số

AI Assistant (assistant AI) is a software system is developed based on the technology of artificial intelligence (Artificial Intelligence), with the ability to perform the task simulation as an assistant food consumption. These systems can understand, analyze and respond to requests of users through natural language (Natural Language Processing – NLP), learning from data (Machine Learning – ML), perform automated tasks.

The assistant, WHO usually is integrated across multiple platforms, from mobile app, website to system software business, with the possibility of continuous operation 24/7 without being limited by space or time. Some typical examples are:

• Chatbot customer support as Siri, Google Assistant or chatbot business.
• WHO dedicated support in areas such as accounting, hr or project management.

In the context of transformation of the assistant WHO acts as a “right arm digital” helps businesses:

• Increase the speed of processing information: help in the search, analysis, information processing, several times faster than humans.

• Reduce the burden of manual work: Thanks to automate repetitive tasks, AI assistant, freeing resources to focus on the creative work and strategies.

• Improve decision-making abilities: AI assistant to provide accurate information, timely support leaders make decisions quickly based on the data.

According to Gartner, 75% of enterprises will be using at least one solution, ONE in operation by the year 2025, in which the AI Assistant is the most popular solution.

Chatbot WHO not just support tool but also as a strategic element that helps businesses improve operational processes, reduce costs, enhance the customer experience. Here are the outstanding benefits:

3.1 cost optimization resources

Automation with AI to help eliminate manual processes, reduce dependence on human resource limit errors. Especially meaningful to the business want to save cost but still ensure effective operation.

Specific benefits:

• Automate processes to repeat: The task as reply email, invoice processing, data entry or report is made fast, accurate by AI Assistant.
• Reduce staffing costs: Businesses can cut the cost of hiring and training staff for the job to repeat.

A study by McKinsey showed that the integrated assistant WHO has helped businesses reduce average 25% of operating costs. For example, a company in the field of e-commerce has save 30% of the cost when using AI to automate the process of order processing.

3.2 Improve the speed, efficiency of work

The ability to process information perform the task of ANYONE more superior than human, especially in the task of data analysis, decision-making in real time.

Specific benefits:

• Data analysis fast: can process large data and complex in a short time, more than 5-fold compared with humans.
• Increase work productivity: Employees are freed from the task repeat to focus on the creative work to be more strategic.

A major bank in Singapore has been using AI Assistant to handle customer complaints, reduce the time from 48 hours to 2 hours. This not only improves customer experience but also enhance the brand image of the bank.

3.3 enhance customer experience, improve service

Customers increasingly expect the fast, accurate and personalization in the service. App WHO help meet this expectation through smart solutions.

In the field of customer care, Chat, WHO bring many advantages:

• Fast response constant: Customers do not have to wait; all questions are dealt with immediately, regardless of duration.
• Personalize the experience: AI Assistant recorded the habits, preferences of customers to provide appropriate services. Can access to and use of customer data to take out the answers to suit each individual.
• Handle large volume: can handle thousands of request that is not overloaded, ensuring consistent experience.
• Improve the level of satisfaction of customers: the Ability to 24/7 support to help customers always feel is timely service.

4.1. AI Assistant for customer care

For example: Chatbot smart, Callbot online support.
Chatbot and Callbot have become important tools in the customer care strategy of the business. They have the ability to handle thousands of requests at the same time, from answering basic questions to assist in solving complex problems.

Feature highlights:

• Automatic reply: Handle faqs, customer support instantly without waiting.
• Multi-language: Serve global customers by the recognition and feedback in multiple languages.
• Personalize the experience: Remember history interactive preference to provide appropriate services.

According to the report of Gartnerto the year 2025, 85% of customer interactions will not need the intervention of humans, thanks to the development of the AI Assistant in customer care.

4.2. AI Assistant for managing internal business

AI Assistant in internal management is designed to support the task administration, optimize workflow, providing real-time information, help leadership decisions quickly.

Feature highlights: Support research, data analysis reports, process automation.

• Quick search: Lookup business data from multiple sources in just a few seconds.
• Real-time analysis: Synthesis and display important information in chart form, report.
• Process automation: Reduce processing time, handcrafted, optimized performance.

4.3. AI Assistant in human resources management (HR)

AI is changing the way the business recruitment, personnel management from the filter profile candidate to support performance evaluation work.

Feature highlights: 

• Filter candidate profile: Automatic analysis and selection of the most appropriate profile.
• Training plan: Proposed training program based on the needs skills of each personnel.
• Tracking the performance: Provides a detailed report of the productivity of labor, suggestions for improvements.

The study of LinkedIn shows the application enterprise AI in recruiting has increased by 40% efficiency compared to traditional methods.

4.4. AI Assistant in the field of financial – accounting

Assistant WHO helps financial businesses automate much of the work, from invoice processing to predict financial trends, mitigate risk, improve cash flow.

Feature highlights: 

• Automatic dissection invoice: Get comprehensive information processing from bills quickly and accurately.
• Financial analysis real time: Provide detailed reports on financial performance.
• Cash flow management: Predicting trends in income and expenditure, optimizing budgets.

Follow McKinseythe business application AI in accounting has to save 20% on operating costs every year, at the same time increase the accuracy in financial analysis up to 90%.

The type of AI Assistant is now not only diverse but also be custom tailored to the specific needs of each business. The selection and correct application type of AI Assistant will help businesses not only optimized operation, but also improve the ability to compete on the market.

Deploy AI Assistant is a strategic move, but can't in a hurry. Businesses need to plan lessons, to ensure the consistent long-term performance. Here are the important factors to consider:

Step 1. Determine specific goals

AI Assistant can bring huge benefits, but only really effective when solving the right problem. A clear objective will help businesses optimize the cost of deployment time.

Implementation guide:

• Reviews current issues: Identify pain points (pain points) in business operation, such as processes, customer care, delay, difficulty in personnel management or financial analysis is not effective.
• Set KPIS, in particular: For example, the 30% decrease processing time, customer requirements or increased accuracy input up to 95%.
• Analysis of benefits and risks: Ensure that the AI Assistant will bring value clear, at the same time anticipate the challenges in the deployment process.

Step 2. The solution chosen in accordance with the scale

Not every business needs the solution WHO complicated. A system too big or too small can cause the waste of resources.

Implementation guide:

• Comparison of reputable vendors: Reviews based on criteria such as experience, reputation, cost, ability to integrate with existing system. Some prominent providers include IBM Watson, Microsoft Azure AI, Google Dialogflow, and other specialized solutions such as Vietnam chatbot AI.
• The possibility open of the system: Choose the solution has the ability to expand as business grows, to avoid having to change the whole system in the future.
• Try before you deploy: Many vendors allow free trial. This helps businesses assess the actual efficiency before investing big.

Step 3. Ensure secure data

AI Assistant handle more sensitive information such as customer data, financial reports, personnel information. A fail-safe system can cause damage to reputation and financial.

Implementation guide:

• Priority system complies with the international standard: Choose the solution that meets the regulations such as GDPR (Europe), CCPA (Us), or the ISO 27001 certification of managed security information.
• Install clear access: Decentralized uses AI Assistant, ensuring that only those authorized can access sensitive data.
• Data encryption: Use advanced encryption technology to protect data during storage and transmission.
• Follow and check periodically: Construction process monitoring and evaluation, security system periodically, in conjunction with the solution, intrusion detection (IDS).

The deployment of AI Assistant not only is investing in technology but also the mindset change operation. Businesses need to prepare thoroughly, from defining objectives, selecting appropriate solutions to ensure data security. When done properly, AI Assistant will become an effective tool to help businesses optimize processes, enhance performance, create competitive advantage and sustainable.

AI Chatbot Vietnam is integrated with technology Chat GPT, lets read, synthetic, reply information from many different systems

Yes, AI Chatbot, Lac Viet is designed to fit with many types of businesses ranging from small businesses to large corporations

No need. One of the biggest advantages of AI Chatbot online, Lac Viet is no building requirements-threaded scenario as the chatbot traditional. Chatbot has the ability to understand the context, nature, answering the question directly

Yes, AI Chatbot Vietnam supply system, in-depth reporting, allowing business to view details about the operations, business strategy based on accurate data

Not complicated. Lac Viet provide a process to integrate easily into the existing system of business. Support team will accompany business from the steps survey, training AI, to once deployed, the system tests. Chatbot will be adjusted in accordance with environment specific activity of the business

Yes, AI Chatbot, Lac Viet is built on the foundation of AI and Chat GPT, which allows it to learn from the previous interactions. Over time, the chatbot will become exact, optimal answers, information processing, better

To use AI Chatbot Lac Viet most effective, businesses need to provide training data to the chatbot to understand more about the system/process the peculiarities of the business. Then chatbot will automatically optimize/learn from the interactive to operate more efficiently and effectively