Chatbot AI function emulator conversation with the user through the use of machine learning algorithms and processing natural language is gradually dominate the market. When you integrate your chatbot into management software, businesses can optimize workflow lookup information quickly, regardless of when.
The same Lac Viet Computing read chat bot AI is and what the app chatbot application of artificial intelligence technology to support good corporate governance through the article below.
1. Chatbot AI is what?
Chatbot AI is the program design is based on the combination of artificial intelligence (AI) and programming language, NLP, make up the conversation at the models available to communicate with users.
The principle of operation of chatbot AI have 2-step core is analyzing the requirements of the user and send back feedback. The first tool will analyze the requirements of the user to determine the intent and analyze the given answer most optimal. Next, the Chatbot will send the response best suited to the user through the analysis on.
2. The type of chatbot AI popular today
2.1 Chatbot AI sales
Tool has the ability to support and automate sales activity 24/7. Chatbot WHO have the ability to interact with potential customers, product advice, suggest the right products and even support payment process.
However, Chatbot sales do not use the processing software, natural language should only allow interaction with customers by block interaction (text/image/gallery...).
2.2 Chatbot AI customer care
This type of chatbot is the center, customer care used to answer the problem or the questions according to the scenario, the data available.
For simple questions, the Chatbot will automatically reply. Also for the complicated questions, the software will automatically transfer to customer care solved.
In the process of operation, the Chatbot will learn the questions to give the suitable answer with more realistic data warehouse. Currently, large systems like Facebook Messenger, Website, Slack, Telegram has been equipped chatbot AI customer care.
2.3 Chatbot AI chat by keyword
Chatbot conversation by keyword operate based on the technology of Machine Learning, have the ability to handle the query of the user through the phrase related to the question.
Robot WHO can quickly understand the intention of the user's query through keywords they offer, then it will return results after just a few seconds. The advantage of this form is that given the flexible answer, not stereotypes.
2.4 Chatbot AI chat contextual
Chatbot contextual programmed based on a combination of language processing natural language (Natural Language Processing ), artificial intelligence AI technology and machine learning(Machine Learning).
Tool works based on the algorithm, recall information of the visitor from the conversation in front of it. This allows the Chatbot can give feedback that best matches the user's query.
3. Top 5 Chatbot AI applications in business management
Below is a general 5 chat apps WHO support corporate governance best:
3.1 Chatbot AI Lac
LV.ChatBotAI is tools app using artificial intelligence to support business optimization tasks in operations management. At the same time, LV.ChatBotAI also has the ability to integrate into the management software, the other to synthetic data, lookup, analyze, and make an assessment, prediction overview.
Virtual assistant answered 24/7 information internal business
LV.ChatbotAI support 24/7 to answer any policies/mode Financial accounting with any information, Questions & Answers thanks to the integrated platform ChatGPT, Gemini ...
- Answer all of the information from the Document with all contexts, instead of searching manually.
- Automatic synthesis of information to the user after a search in the Source data.
- Automatic summary when the question – and-answer on a document file in the archives Of quick test – test full, Read fast – Read enough to help comply with and carry out the process.
Support operational accounting
- Chatbot AI to answer any queries in real time right in functional statistics report help Leadership decisions quickly, reducing the time to explain the report.
- Tracking and analysis of financial indicators, warning fluctuations instant help businesses manage risks proactively.
- Automation scheduling, Email reminders when to term liabilities – payments, increased experience with Customers/suppliers.
- Financial forecast accurately with AI analysis, historical data, predict trends, help plan financial efficiency.
Optimal process lookup – approved
- Integrated in the management system documents, the register number, to help answer any queries in real time right in the workspace.
- The analysis of data, business optimization, management accounting, to digitize processes approved.
CONTACT INFORMATION:
- Lac Viet Informatics Joint Stock Company
- Hotline: 0901 555 063 | (+84.28) 3842 3333
- Email: info@lacviet.vn – Website: https://lacviet.vn
- Headquarters: 23 Nguyen Thi Huynh, P. 8, Q. Phu Nhuan, ho chi minh CITY. Ho Chi Minh
3.2 Chat GPT
Chatbot AI ChatGPT is a model of advanced language developed by OpenAI. The application uses technology deep learning (deep learning) to create the natural feedback, and smart for users.
In addition, ChatGPT have the ability to handle natural language and learn from the conversation earlier to improve feedback.
Feature highlights
- Automation, customer support, content management, programming support,...
- Improve feedback from time to time based on the conversation earlier.
- Processing and analysis of big data to bring out the detail report, predict business trends.
- Based on data and trends, ChatGPT can provide suggestions, information to support strategic decisions.
Cost
- ChatGPT 3.5: free
- ChatGPT Plus: $ 20/month
3.3 ChatBot
ChatBot is a communication platform, multipurpose, enables enterprises to design, deploy and manage the conversations and easy. The software also provides the template Marketing, Sales, Support, allowing business applications and customized editing.
Feature highlights
- Drag and drop interface to help businesses design chatbot without programming skills.
- Easy integration with the messaging platform and tool to manage clients.
- Provides the analytical tools to monitor the effectiveness of the chatbot and improve the user experience.
Cost
- Individual package: 52 USD/month
- Package team: 142 USD/month
- Business package: 424 USD/month
- Enterprise package: Price according to your business needs
3.4 Zoho SalesIQ
Zoho SalesIQ is a chatbot WHO multipurpose business support, interact in real time with your customers, convert into potential customers. The tool provides detailed information about each visitor, that allows you to start the conversation at the most appropriate time.
Chatbot Zoho SalesIQ also offers email templates for users to easily draft, with instant alerts via email, sms and Slack.
Feature highlights
- To help businesses better understand the behavior and preferences of customers.
- Service provider chat directly with potential clients to advise and support.
- Seamless integration with CRM and other marketing tool of Zoho.
Cost
- Basic package: $ 7/month
- Pro package: 12,75 USD/month
- Enterprise package: 20 USD/month
3.5 Chat Bot free FPT.AI
Chat Bot FPT.WHO is a product of the advanced technology group's leading technology in Vietnam. Designed with the aim to support business automation tasks, communication, and customer service Chatbot AI of FPT has the ability to handle natural language, English, to help businesses interact with customers in a natural way, effective.
Feature highlights
- Have the ability to recognize and handle natural language, creating an interactive experience close as communicate with people in real life.
- Proactively collecting customer feedback and advice of accumulated knowledge over time.
- Recorded and performed analysis the insight of customers.
- Integrated with series platform the most popular phone today, such as Facebook Messenger, Zalo, Instagram, Whatsapp,...
3. Chat tool WHO brings what's the benefit for active business management?
- Business process automation: Chatbot can automate the task manually repeated, linking the process to freeing employees to focus on creative work and bring higher value.
- Customer feedback quickly: WHO can provide 24/7 customer support, solving the frequently asked questions and help reduce the workload for our team of customer care.
- Automation work repeat: Chat tool ANYONE can automate repetitive tasks such as set calendar meeting reminder, task and email management helps employees focus on the work of higher value.
- Analysis and forecast of professional: Answer any queries, tracking and analysis of financial indicators, warning fluctuations help Leadership decisions quickly, reducing the time to explain or report
- Improve document management: Chat WHO can help to search, sort, access documents quickly, helps employees save time and increase productivity.
- Project management effective: Tool ANYONE can track project progress, assign tasks, send reminders to make sure people always know about the deadlines and important goals.
Chatbot AI integrated management software definitely will be the new trend in the future. Here are the top 5 software chat bot app best wisdom today. Track Lac to update the information management, digitization latest business offline!
CONTACT INFORMATION:
- Lac Viet Informatics Joint Stock Company
- Hotline: 0901 555 063 | (+84.28) 3842 3333
- Email: info@lacviet.vn – Website: https://lacviet.vn
- Headquarters: 23 Nguyen Thi Huynh, P. 8, Q. Phu Nhuan, ho chi minh CITY. Ho Chi Minh
