Kỹ năng giao việc cho nhân viên là gì? 5 cách rèn luyện hiệu quả

Communication skills, work for the employees? 5 how to train effective

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Skills affairs is one of the most important skills that any manager would also need to master. A good manager assigned work will help employees develop their potential while building a workflow efficiency and science. In this article Lac Viet Computing will share the communication skills, work effectively, and how to train to achieve the optimum efficiency in the task manager.

1. Communication skills, what's the job?

Skills affairs is one of the basic foundations of a manager. This skill includes the communication of information, allocation of tasks according to each role and responsibility in the organization. Besides that management should have the guidance, support and monitor the implementation process of the employees.

2. Importance of communication skills, the

When the manager master the skills of affairs, not only helps to optimize resources, but also create work flow smoothly, from which increase productivity and cohesion in team.

Communicate effectively help optimize performance, work: When work is allocation of the right people, the right tasks, employees have much space to maximize the capacity and expertise of his. Thereby, it helps to complete the job quickly to ensure quality output.

Minimize overcrowding and waste of resources: Skills delivered the poor who managed to avoid the allocation of tasks do not match, leading to wasted time and resources. Therefore, when assigning work effectively help to reduce overload for staff, to avoid the pressure of work affects the work efficiency and mental health.

Promote staff development, creative: By allocating logical tasks, managers create opportunities for staff to develop skills, creativity in the work process.

Help managers focus on the more important work: When work effectively, managers have more time for the strategy work. Management does not need to be followed by staff to prompt the question or do the work of employees.

3. Delivery process work for employees

5 basic steps in the delivery process work for staff:

  • Step 1: clearly Define work objectives
  • Step 2: allocation of tasks matching skills
  • Step 3: Provide full information and guide
  • Step 4: Determine the completion time
  • Step 5: tracking, performance measurement, evaluation and recognition
Quy trình giao việc cho nhân viên
Delivery process work for employees

3.1. Clearly define work objectives

Before the task, the most important thing is to define clearly the objectives to be achieved. Goals should be specific, understandable and measurable, help employees know exactly what to do. Setting clear goals not only helps in process-oriented work that also is a measure to assess the effectiveness of the latter.

3.2. Allocation of tasks matching skills

Assigning the right people is the key to work smoothly. Each employee has strengths and skills own, so managers need to analyze and understand the capacity of each person to allocate work accordingly. Enterprises need to avoid the situation of a worker responsible for too many different jobs. Allocate the task is not reasonable also make employees work not effective, does not stimulate the creativity, reduce work productivity.

3.3. Provide full information and guide

When, in addition to the assigned task, managers need to provide enough information, detail and the necessary guidance to employees understand the work. The basic information need when assigned a work for employees including steps taken, support resources, evaluation criteria. When the information clear and transparent from the start will help to avoid misunderstandings in the process of work.

3.4. Determine the completion time

Set out specific time limits for each task of helping employees manage your time better and ensure the progress of the work. The manager should discuss with the employee to take time off for complete logical avoid the pressure too great, but still ensure the overall progress of the whole team.

3.5. Tracking, performance measurement, evaluation and recognition

After assigning work, tracking progress and measuring performance is an indispensable step. Managers need to establish a measurement indicator (KPI) to evaluate work efficiency, at the same time regular feedback to help employees adjust timely. After completing the mission, the recognition and rewarding is how to motivate staff motivation.

4. 5 Ways to hone your skills for employees

kỹ năng giao việc cho nhân viên

4.1. Develop communication skills

Why are communication skills important when trading work? Skills effective communication is a prerequisite for every task manager. Upon delivery, the present tasks in a clear, specific help employees understand exactly what needs done. A manager has the ability to communicate skillfully, will create a work environment that is friendly, open. Through it, employees will feel confident, comfortable, share, proposed initiatives for the job.

How to hone your communication skills:

  • Listen to employees to understand the difficulties and needs of them.
  • Give details, not generalities. Presents the work in a way easy to understand and use specific examples if necessary.
  • Provide timely feedback to help staff know what I'm doing right or need to adjust anything.

4.2. Advanced communication skills, and authorization

Authorization is an important skill to help managers allocate reasonable job but still make sure not to overload. In fact, many managers lack the skills authorization, leading to the condition embrace the work, do it yourself the work of employees. Therefore, the authorization properly will help help to create autonomy for employees, at the same time the management focus on the strategic mission over.

How to hone your skills authorization:

  • Understand the capabilities of each employee: properly assess their ability to work accordingly.
  • Clearly defined responsibilities and powers: When assigning, it should be clear who is responsible and their authority in the decision.
  • Control in moderation: Avoid micro-management, so employees have no home but still have to closely monitor progress.

4.3. Hone your skills in monitoring, evaluation and measurement work

Why the need for monitoring and evaluation job performance? Delivery of the finished does not mean that the task of the management end. Tracking the progress and performance measurement is extremely important to make sure the work is going in the right direction. This also helps realize the difficulty for timely intervention.

To hone my skills in monitoring and evaluation:

  • Set performance indicators (KPI) clear. These indicators will help you easily assess the progress and results of work.
  • Use the management tool to help track progress in a detailed way and automatic.
  • Constant feedback, instead of just wait until job finished, new reviews, you should provide frequent feedback to help adjust timely.

4.4. Hone your skills, allocated time management

The manager is the must have the ability to sweeping, the overall problem. Therefore, management skills, time-efficient is very essential to the process of assigning work to employees place in a scientific way. Managers need to know how to arrange completion time reasonable job for each employee, ensuring the progress of the work, but does not cause excessive pressure. This skill helps to ensure the tasks are completed on time and keep the quality.

To hone my skills, allocated time:

Determine the level of priority: job Classification according to the level of emergency and critical task in order of priority to ensure the task most needed to be completed first.

Set the time taken reasonable: discussed with the staff to put out the term complete matching, and track work progress and adjust if necessary.

Leverage the support tools time management: Use the software, job management, work schedule, to easily track and allocate work in a scientific way.

4.5. Technology applications in management

In the era of digitalization, technology applications in management and delivery of the help automate processes, save time, and ensure transparency. The management tool helping managers improve communication skills, easily, track progress, evaluate performance and allocate resources in a scientific way.

Ứng dụng công nghệ vào quản lý giao việc
Technology applications in management

How technology application to practice skills affairs:

  • Use the software manage tasks such as Vietnam DX TASK: Help track, allocate and check work in an automated and transparent.
  • Performance measurement tools, visual reports: The management software is the ability to provide analytical reports to help you track progress and evaluate the effectiveness of work easier.

Training skills affairs is the process need the hone regularly of every manager. When mastering this skill, the manager not only allocate tasks in an efficient way which also helps employees develop, promote mental creative work and responsibility. Hope with this article Vietnam has to offer for you read the useful information, supporting businesses in task manager, for the efficient staff.

CONTACT INFORMATION:

  • Lac Viet Informatics Joint Stock Company
  • Hotline: 0901 555 063 | (+84.28) 3842 3333
  • Email: info@lacviet.vn – Website: https://lacviet.vn
  • Headquarters: 23 Nguyen Thi Huynh, P. 8, Q. Phu Nhuan, ho chi minh CITY. Ho Chi Minh
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Mai Hien
Content Marketing Leader for more than 5 years experience, has built and deployed many successful marketing campaign, contribute to strengthening brand awareness and promote sales. Read more >>>
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