Top company that provides solution for AI top for Vietnamese enterprises.

Not only play the role as technology provider, the business is also becoming a strategic partner to help the organization – especially finance and banking, retail, public services – building platform to operate modern, accurate, more flexible.

The article below Lac Viet Computing will introduce the details of top companies providing solutions AI representative in Vietnam, the solution highlights are creating competitive advantage for enterprises in digital era.

1. The service solution that companies AI provide business

The majority of the company AI in Vietnam today not only focuses on developing technology, but also built an ecosystem of solutions to solve directly the operation of the business. Below are the most common solution is widely deployed in many industries such as banking, finance, retail, logistics, manufacturing, public administration.

1.1 Solution AI OCR – digitalized data and automate the process of document

AI OCR (Optical Character Recognition) is the technology that allows the computer “read” information from image or scan documents and convert to data of structured. If as former employees have to enter data manually line by line data from the contract, bill or ID card/CCCD, now AI can handle thousands of documents in minutes.

Enterprise value received

• Up 60-80% of the time to enter data manually, depending on the industry.
• Higher accuracy solutions OCR tradition thanks to models AI are trained contextual English.
• Standardize the data, accounting systems, banking, sales... receive data instantly, no need to repeat many times.

For example practical application

• Bank: automatically extract information from your credit profile id statement in just a few minutes.
• Coverage: shorten the processing time compensation by identification and classification of vouchers.
• Logistics: automatic reading of lading, customs declarations, to shorten the time bringing goods into the warehouse.

1.2. AI, data analysis, forecasting

This is the group solution using algorithm machine learning to analyze historical data to make forecasts about future trends. For businesses, this is a significant step forward from the “manage according to the sense” to “decisions based on data”.

Enterprise value received

• Demand forecasts market to help optimize production, inventory.
• The predicted risk in financial transactions, customer behavior.
• To optimize costs, increase efficiency, Marketing campaign thanks to the analysis of consumer behavior.

Practical application

• Retail: Forecast quality need to enter seasonal, limited inventory.
• Bank: Determine the sooner the loan is the risk of bad debt.
• Medium and large business: Forecast sales, human resources, financial planning.

1.3. Virtual assistant Chatbot AI business

Chatbot AI now not only answer simple questions that can handle the complex scenario: customer advice, support personnel, answering policy questions, inquiry, contract, even integrated into workflow for approval.

Enterprise value received

• Reduce the load for the customer care department is business, have thousands of queries per day.
• Standardized information, avoid misleading when staff reply our customers.
• 24/7 support, increase customer experience without spending extra personnel costs increased ca.

Practical application

• Hr internal: chatbot to answer salary information, benefits, leave policy.
• E-commerce: chatbot to understand the context, Vietnamese, handle complaints, and lead the customer to buy.
• Finance – banking: guide to account opening process, the registration service.

1.4. Process automation by AI Workflow

The AI Workflow is the combination of process automation and the ability to “get to know – analysis – decision” of AI. This solution is important when businesses want to convert some depth.

When employees send a file to the system:

1. AI classification (contracts, invoices, papers identifier...).
2. AI extract data to put into the system, ERP/DMS.
3. Workflow automatically trigger approval process respectively.
4. Managers only need to see synthetic and decision-making.

Enterprise value received

• Up to 70% of the time handle internal processes, especially in the industry, many papers such as banking, manufacturing, logistics.
• To limit errors, since the entire data is AI test, standardized.
• Increase productivity, helping employees focus on the work more valuable, instead of administrative processing.

Application in practice

• An approval process contract.
• Process record customer (KYC).
• Process requirements – approval in business (shopping, advance, vacation).

1.5. Strategy consultants AI integrate AI into enterprise systems

A lot of businesses “want the app but don't know where to start”. So the company AI in Vietnam often provide services, strategic consulting, application development and system integration.

The role of advisory services AI

• Assess the current state of IT infrastructure, data, personnel capacity.
• Define problem priority can create quick effect.
• Design roadmap deploy AI 6-24 months, flexible according to the budget.
• Ensure AI systems compatible with ERP, HRM, CRM, DMS are operated.

Enterprise value received

• Reduce investment risk the wrong technology.
• Take advantage of the system are there instead of having to build a completely new.
• Deploy AI compact – fast – effective, thanks to the experience from the actual project

2. Selection criteria company AI is suitable for business

When the market AI are thriving with many domestic suppliers and international the selection of the right partners to develop solutions become factors that decide the success or failure of the conversion project number. Many businesses share that they are “not the solution, just missing units deployed properly understand the problem”. So, here are the important criteria to help businesses evaluate, choosing the company AI best fit.

2.1. Capacity, technology and experience in implementing real

This is the most important criterion, especially for the organizations and enterprises are finding out information about the company, AI or filter the list of companies AI in Vietnam.

A company AI reputation should meet two factors:

Power core technology: including the ability to research, develop, operate, stable the pattern AI as:

• AI OCR (read – extract data from images),
• AI,data analysis,
• AI Chatbot business
• AI Workflow,
• The pattern language (LLM) optimized for English.

Businesses can assess through technical documentation, demo, scale systems, technology infrastructure.

Experience in implementing real: A company that provides solution AI experienced usually have:

• Number of projects were successfully implemented and typical story (case study).
• Experience handling problem in many industries: banking, insurance, logistics, manufacturing, e-commerce, public finance,...

2.2. Transparency about security – Compliance with international standards

AI works based on the data. Therefore, a company AI reputation to ensure the security process closely, especially with your data, personnel, finance, internal document.

The standard is important to have

• ISO 27001: international standards on management systems, safety information.
• To comply with the provisions related to data protection (PDPA, GDPR, if you work with EU customers).
• There is a process for access control, data encryption, activity log, clear.

Why is this important?

According to the report of IBM Securitya leakage data at no cost business an average of up to 4.45 million USD (2023).

This shows that security is not only technical requirements but also directly affect the cost, reputation and ability to operate your business.

2.3. Flexibility to customize according to business needs

Every business has processes, data, models operate differently. Therefore, a company AI has the real capacity to have the ability to:

• Custom AI algorithms, according to documents and real data
• Personalize the interface, reports, processes,
• Optimal solutions by industry.

For example

An AI system OCR for banks should read is record KYC complex; while with a retail business, AI needs identification, purchase invoices diverse forms.

This flexibility helps businesses do not have to change internal processes to “match software”, which the software will be adjusted to match with the business.

2.4. The ability to integrate into existing system

This criterion is especially important for business there have been many systems, ERP, HRM, CRM, DMS or internal software.

Why should prioritize capacity integrated?

• Avoid interrupting operation, to change the whole system.
• Data is synchronized automatically, reducing duplicate errors.
• AI can exert the maximum effect is seamless connectivity with the ecosystem available.

Illustrative example

If the business is using the system, HRM, AI can be integrated to:

• Automatically read employee records,
• Push data to HRM,
• Activate an approval process onboarding.

A company AI in Vietnam often have the capacity integrates well thanks to the experience of working with many enterprise systems in the country.

2.5. The cost of deployment and speed ROI

Solution AI only really valuable when beneficial financial clarity for business.

The factors to consider

• The cost of the initial investment (license, deploy, customize).
• Operating costs every year.
• The ability to expand as business grows.
• Speed payback (ROI) after application.

Enterprise value received

• Reduce the cost for the task repetition.
• Increase processing efficiency, quality data.
• Creating competitive advantage in the long term.

3. Top company that provides solution for AI top for Vietnamese enterprises.

Vietnam currently owns an eco-system AI develops quickly, which is driven by the need to switch out strong in the banking sector, e-commerce, manufacturing, public services.

Below is a list of companies offering solutions AI in Vietnam is the market leader, have experience in implementing practical and owns the technology platform strong enough to accompany business.

3.1. Solution AI from Vietnam: ecology, AI, comprehensive for the conversion of business

Lac Viet is one of the companies that provide solutions AI pioneer in Vietnam, focusing on solutions AI conversation, AI financial, AI digitized data – document management business. A special feature of AI of Lac Viet develop is the ability to customize according to the business Vietnam, high accuracy, and the ability to integrate deeply into the enterprise system, such as human resources – accounting – office electronics – internal processes.

Below is a detailed analysis of each solution:

Lac Viet Chatbot AI Assistant – the smartphone for business

Chatbot AI multi-context – understand professional Vietnam

Lac Viet Chatbot AI developed on the background language model big (LLM) in combination with the RAG (Retrieval Augmented Generation) help chatbot:

• Understand the right context English
• Natural feedback, like real humans
• Retrieve data from internal documents to the correct answer

For example, customers ask about leave policy → Chatbot retrieve data from the personnel policy latest to answer the right enterprise content issued.

Chatbot AI of Lac Viet suitable for:

• 24/7 customer care
• Product advice, auto
• Assistant internal HR – reply policies, regulations, processes
• Reduced download volume repeat request

Practice shows that businesses use chatbot AI can reduce 40-65% of the cost to operate the total station.

Vietnam Financial AI Agent – automation, financial analysis & accounting

Vietnam Financial AI Agent is AI engine support:

• Analysis financial reports automatically
• Identify irregularities in the books
• Assistance management reports as required CEO, CFO
• Automatic read – sorting – standardized accounting vouchers

For example: just ask “AI, for I see profit and loss statement 3 latest months, volatility analysis cost marketing.”
→ AI instantly retrieve data from AccNet ERP and returns chart + volatility analysis.

Ability to handle data in real-time: AI allow updates every financial volatility in real time, to help the management decision-making faster, more accurate instead of waiting for the final report states.

System digitization & data storage by AI – LV Local AI Server Systems

AI OCR – convert your paper documents into digital data precision

• Handwriting recognition – letters printed
• Extract information from invoices, resumes, contracts
• Classify documents automatically

The system particularly suitable for banking, finance, insurance and business are quality records.

The storage system – search for intelligent documentation

After being digitized, the document is put into the storage system with the ability to:

• Search by natural question
• Lifecycle management document
• Ensure security standard internal data

For example: employees only need to type
“For my staff profiles A contracted month 10/2023”
→ The system returns the correct file, no need to open each folder search engine.

Ecosystem AI is deeply integrated into the product management of Lac Viet

The strongest point of the solution AI Lac Viet is the ability to integrate seamlessly into the system management software business:

• Integrated into hr software lacviet SureHCS: Chatbot AI reply – policy, process, personnel, AI reading – classified personnel records (CV, contracts, papers), AI analyze attendance data – productivity
• Integrated into accounting software AccNet ERP: AI in financial statement analysis, AI processing automatic receipts, bills, early Warning, risk cash flow
• Integrated into the system office number – LV DX Collaboration: Search text, the rules, the degree natural question, suggestion handle profile analysis, obstructive process

3.2. FPT Smart Cloud (FPT.AI)

FPT Smart Cloud là đơn vị phát triển nền tảng FPT.AI, được xem là một trong những hệ sinh thái trí tuệ nhân tạo tiếng Việt hoàn chỉnh nhất tại Việt Nam hiện nay. Theo thống kê từ FPT (2024), nền tảng FPT.AI đã phục vụ hơn 100 triệu lượt tương tác mỗi tháng, đặc biệt mạnh ở các ngành tài chính – ngân hàng, viễn thông, bán lẻ.

Highlights of FPT Smart Cloud

• Capacity NLP Vietnamese top: FPT.AI developed the model to handle natural language optimized for voice, text, English help chatbot to understand the context better and natural feedback. For example, The big banks in Vietnam have used FPT.AI to automation, switchboard, customer care, and reduce download thousands of calls per day.
• Diverse solution set AI business
  Included: AI virtual pbx; AI Chatbot; eKYC (verify customers electronically); AI voice recognition, speech to text; AI document processing (OCR English)
• The ability to integrate powerful: the Entire platform operated by the API–First, for easy integration into the system, CRM, Contact Center services, application customer service.

3.3. Viettel AI (Viettel Solutions)

Viettel AI belonged to the group of industries – Telecommunications, Military, owns one of the platform system AI are capable of handling the largest scale in Vietnam..

Highlights of Viettel AI

• Ability to handle voice 63 provinces: Viettel AIstand out with the model speech recognition Vietnamese regions and high accuracy, especially useful for total stations, public services, IVR system.
• Ecosystem, AI Camera, image analysis: The solution AI Camera of Viettel be applied in: Monitoring traffic AI; identification number; security Monitoring; detection of abnormal behavior. This is the strength that few businesses AI privatization can compete on stability and scale.
• Platform government service number: Viettel AI pioneer deploy AI for the ministries, departments, meet the requirements of security, big data, and scalability.

3.4. VinAI & VinBigData (Vingroup)

VinAI và VinBigData là hai đơn vị nghiên cứu AI mạnh nhất Việt Nam, có thứ hạng cao trên bản đồ nghiên cứu AI toàn cầu. Theo TopAI Research Ranking (2023), VinAI nằm trong Top 20 đơn vị nghiên cứu AI hàng đầu thế giới. (Nguồn: https://vinai.io)

Highlights of VinAI

• In-depth Computer Vision include: face detection; smart Camera for car, building; behavior analysis through image; The monitoring solution safe driving (ADAS)
• Research AI for cars – car release: VinAI technology exports to America, Europe, particularly in the support system driven by artificial intelligence.
• Optimal energy operation of buildings: The optimal model, air conditioning, energy-saving for residential, commercial center.

Highlights of VinBigData

• AI in healthcare: image Processing, medical; Support the diagnosis the disease; storage analysis of electronic medical records
• Science big data (Big Data): Collecting, analyzing, and modeling large-scale data serve the medical industry, education, commercial.

3.5. Zalo AI – unit lead on AI the English language and image-recognition

Zalo AI is one of the centers research and development of artificial intelligence, the most powerful, Vietnam, ecosystem VNG. Highlights of Zalo AI is to focus on the mathematical practices for the Vietnamese people, based on huge amount of data from ecosystem Zalo – Zing – ZaloPay.

The field of AI highlight of Zalo AI

• Natural language (NLP) English: Zalo AI is one of the pioneers in the construction of models handle English with learn context-support: emotion analysis; summarize the text; answers questions automatically; change in voice – text (ASR, TTS)
• Image recognition, computer vision: many Applications in surveillance, transportation, e-commerce: Recognize vehicle number plate; Verify user's face; Count views the client in the store

Products AI typical

• Zalo AI Chat assistant AI serves 70 million Zalo users
• Solution AI for business (OCR, Vision, NLP)
• Contest AI Challenge – create a community strong research

3.6. MobiFone AI – focused on AI telecommunications, customer care and digital government

MobiFone AI is the technology center of the group MobiFone, towards the solution AI serve business, telecommunications, government of. With the advantage of big data (big data) from the system of national telecommunications and communications, AI developed multiple solutions practical application high.

The field of AI highlight of MobiFone AI

• AI behavior analysis client apps for: demand forecasting services; customer segments auto; analysis churn (churn prediction)
• AI Contact Center – virtual pbx smart: Support enterprises to reduce cost load customer care: Convert voice into text; Classification of customer requirements; automatic call – reply – survey
• AI for e-government: MobiFone AI participated in many project of transformation of the state level: Handle administrative record automatically; Recognition, video monitoring, urban Management; data citizens

Product highlights

• Contact Center 4.0
• Surveillance system (Smart Monitoring)
• AI recognition to extract data (OCR)
• Solution AI Marketing – big data analytics

3.7. Aimesoft company – AI pattern (Multimodal AI) in Vietnam

Aimesoft is tech enterprise based in Vietnam and Japan, with prominent platforms Multimodal AI – handle multiple data types: text, voice, images, sensor data.

Technology and the development

• Multimodal AI – AI multi-modal: the Ability to handle multiple types of data help Aimesoft in accordance with the problem: customer care auto; Admin shop smart; process automation business (E-Process Automation)
• The phone multimodal, for example, A total station AI can just listen to a voice client, just read the data record, just image-recognition papers.
• AI for commercial – retail: Aimesoft provide many solutions: identification shopping behavior; automatic inventory of goods; data analysis camera store

Product highlights

• Aime Reception – reception AI automatically
• AimeTalk – AI conversation handle big data
• AimeVision – AI image-recognition
• Aime OCR – optical character Recognition, multi-language

The choice of a partner company AI will accordingly be factors that determine the level of success of the strategy switch number. The business such as Vietnam, Zalo AI, MobiFone, AI or Aimesoft all bring different strengths to meet diverse needs from internal administration, operation and finance, to customer care. Therefore, instead of implementing those WHO follow trends, business needs to the math fact and choose the supplier has the experience, technology strong enough ability, the long-term.

If your business is to find out the solution AI suitable for the operation, administration or optimal productivity, be proactive, start right from today. The application AI as soon as, distance competition as big and opportunity acceleration as pronounced.