In the industrial revolution 4.0, the system network to become the “backbone” of every business, the role connected not only internal but also with customers, partners and the activities of other important business. A small incident in the system network can cause disruption, slowing the progress of work, even lead to huge losses in revenue. Therefore, system maintenance network định kỳ là hoạt động giúp doanh nghiệp đảm bảo sự ổn định hiệu quả vận hành.
Tuy nhiên, nhiều doanh nghiệp vẫn nắm rõ về tầm quan trọng của việc này, dẫn đến rủi ro không đáng có. Vậy bảo trì mạng là gì? Có những hạng mục nào? Quy trình thực hiện ra sao? và tại sao doanh nghiệp cần đặc biệt quan tâm đến dịch vụ này? Cùng Lac Viet Computing find out details in this article.
1. System maintenance network is what?
System maintenance network business is the process of inspection, maintenance, and troubleshooting to ensure network system is always stable operation safety.
System network is the “backbone” of every operation to help businesses connect internal data management, to maintain continuous operation. Maintenance the right way not only prolong the life of the system, but also help minimize potential risks, while enhancing the ability to react quickly to issues that arise.
Periodic maintenance system network brings many practical benefits for your business, including:
- Increased stability: A network system is well maintained, will be more stable operation, helping to minimize stop unintended operations. Problems like loss of connectivity, slow speeds or service interruptions can be detected early in order to overcome quickly.
- Reduce the risk of serious incidents: Maintenance help detect and handle these small glitches before they become problems, causing serious impact on the entire business operations. Breakdown of hardware, software or network security may cause damage if not handled timely.
- Ensure confidentiality: Periodic maintenance helps security system is always updated with the latest patches, blocking the attack from the outside, ensure safety for your important data of the business.
- Improve work efficiency: System network operates smoothly help optimize workflow, increase productivity and reduce wait time or interruptions. This is especially important in the context of many businesses depends entirely on the network to operate the software business management.
2. Bảo trì hệ thống mạng cho doanh nghiệp có những hạng mục nào?
2.1 Bảo trì phần cứng hệ thống mạng
For businesses, the maintenance check periodically the device as server (server), router, switch, firewall, other network devices is extremely necessary. Items in hardware maintenance, network system includes:
- Checking daily the operation of each device to detect overcome the performance issues or other signs of damage potential.
- Replace the components, old, poor performance: The components such as power supplies, hard drives, cooling fans can wear over time, leading to reduced performance or cause serious errors if they are not maintained.
- Sanitary equipment: Dust, dirt, temperature can affect the operation of the hardware, especially the equipment in the server room. Hygiene routine will help minimize the risk of damage due to overheating or poor contact.
- Check the physical connection: Cable the network port, connected or the signal may experience problems such as loose or malfunctioning. Check out to overcome the physical connection will ensure stable signal, to avoid service interruptions.
Benefit from the hardware maintenance periodically is to help business to ensure the stability of the system, minimize the risk deactivated unexpected, prolonged equipment life, help to save costs in the long run, when businesses do not have to replace or repair equipment unscheduled.
2.2 Bảo trì phần mềm hệ thống mạng
Management software operating system network is an important element to ensure the network operates smoothly. Service maintenance software include:
- Software updates: Đảm bảo hệ điều hành, các ứng dụng quản lý mạng, phần mềm bảo mật thông tin trong doanh nghiệp đều được cập nhật phiên bản mới nhất. Các bản cập nhật này thường bao gồm các bản vá lỗi, cải tiến hiệu suất, nâng cao tính bảo mật.
- Check and optimize the configuration to fit the demand of the business. The incorrect installation can lead to the network operation is not effective or defective.
- Monitoring log system: Log analysis to detect the signs of abnormalities, from which prevent risks before they become serious problems. The monitoring log also helps identify network attacks latent or other incidents that occur in the process of use.
- Backup data: A system backup data will help business recover quickly in the event of a breakdown. The software maintenance will ensure that the process of backup is always done properly.
2.3 Bảo trì bảo mật mạng
Network security is the key factor for every business, particularly in the context of the threat to network security is increasingly sophisticated. Maintenance services, network security, including:
- Check firewall defense system to detect, intrusion prevention (IDS/IPS), ensure effective operation in preventing the attack.
- Updated privacy policy: Ensure that the network privacy policy of the enterprise always be updated to reflect the security requirements latest in accordance with the legal framework.
- Perform the test intrusion to help businesses detect weaknesses in security systems to overcome before hackers exploit.
- Monitoring, data analysis, access: Track analysis of the flow of data out on the network to detect treatment of abnormal behavior or potential risk.
Maintenance services, network security to help businesses avoid security vulnerabilities, protect sensitive information and maintain credibility in the eyes of customers and partners.
3. Quy trình bảo trì hệ thống mạng cho doanh nghiệp tại Lạc Việt
5 Bước trong quy trình bảo trì hệ thống mạng cho doanh nghiệp tại Lạc Việt:
Bước 1: Đánh giá tình trạng hệ thống mạng
To perform maintenance in an efficient way, the assessment of the current status of the system is the first important step. The assessment process includes:
- Survey network infrastructure: Kỹ thuật viên sẽ kiểm tra toàn bộ thiết kế hệ thống mạng doanh nghiệp bao gồm máy chủ (server), thiết bị mạng như router, switch, firewall, các điểm truy cập (access points) để xác định tình trạng hiện tại của từng thiết bị phát hiện những vấn đề tiềm ẩn hoặc các yếu tố ảnh hưởng đến hiệu suất mạng.
- Performance analysis system: Measure performance of the network system, to identify the points of congestion of the bandwidth or the element reduces the overall performance of the system.
- Review network security: Firewall, anti-virus software and other security equipment will be checked to assess the level of safety before the attack from the outside. At the same time, check out the privacy policy to ensure that they comply with the security standards and international, such as ISO 27001 or NIST.
- Analysis of transmission line: Check the transmission network between the place of business, connecting to the internet to ensure speed and stability. Technicians will determine the breakdown of connection, signal interference or inconsistency between the network nodes.
Step reviews help give overview of the health system's current network, thereby building maintenance plan in accordance with condition specific.
Bước 2: Lập kế hoạch bảo trì hệ thống mạng định kỳ
After evaluating system status, the next step is scheduling periodic maintenance. This plan helps business carry out maintenance in a systematic way to minimize unexpected breakdowns. The main categories include:
- Determine the frequency of maintenance: Establishment, maintenance schedules, monthly, quarterly, or annually, depending on the scale level of complexity of the network system.
- Job priority: Classification of maintenance tasks according to importance level affect the network system, from which maintenance schedule suitable to avoid disruption of business operations.
- Updated plan equipment replacement: Take out the proposal on time need to replace hardware device, software update or upgrade the system security.
- Backup, restore data: Lập kế hoạch bảo trì cho các hệ thống backup sao lưu dữ liệu cho doanh nghiệp, đảm bảo rằng tất cả dữ liệu đều được sao lưu đầy đủ.
Scheduling periodic maintenance to help businesses active in maintaining the performance and stability of system network, at the same time reduce the risks from breakdowns or interruptions in operation.
Step 3: perform system maintenance network
- Inspection and maintenance hardware: to Check the status of the device; Check the cable connection; Replace components damaged.
- Maintenance software update: Update the firmware; software Update manager; Check system backup
- Updated security system according to international standards: The standard international security as ISO/IEC 27001 or the security standards that should be applied to ensure that the system network business is always protected against the attack potential.
Step 4: test and evaluate the effectiveness
After completing the process of maintenance, the testing efficiency rating system is an indispensable step to ensure that all problems had to be overcome and the system is stable operation. The main activities in this stage include:
- Test system performance: Technicians will perform the performance tests on the entire system, from the speed of the internal network to internet connectivity. The parameters of bandwidth, latency, stability is track recorded to compare with the results before maintenance.
- Security rating: After performing the update, the technician will proceed to check the security patch has been applied successfully or not, have to minimize the security risk does not. Some test simulator attack (penetration test) will be performed to evaluate the security level of the system after maintenance.
- Report results maintenance: Finally, the technician will sum up the results of testing from performance to security, create a detailed report about the status of the system after maintenance. This report includes the key findings, improvements have been made and the recommendations on the next maintenance, if any.
Step 5: advice to improve the system network
Based on the results of the process of maintenance, maintenance professionals network will make recommendations to optimize the system and ensure long-term performance:
- Hardware upgrades: If the device such as router, switch, or server was old, does not meet the needs, current use, the expert will propose a plan to upgrade or replace new equipment to increase efficiency or expand the system.
- Optimal network configuration: Based on the test results, experts can take out the proposed optimized network configuration, such as improving configure QoS (Quality of Service) to allocate bandwidth more efficiently, reduce latency and speed up data processing.
- Upgrade security system: Specialist can additional recommendations the new security solution such as system monitoring, network security (SIEM), enhanced data encryption, or use the security tools advanced as solutions, intrusion prevention (IPS) systems, intrusion detection (IDS).
- Based on the analysis follows the process of maintenance, the expert will propose a schedule for periodic maintenance, including maintenance of hardware, software, security to ensure network system always maintain stability and safety.
- Forecast prevention of incidents: The expert will advise businesses about the early warning signs, preventive measures, incident potential, from which ensure network system operated continuously and effectively for a long time.
4. Tiêu chí đánh giá lựa chọn nhà cung cấp dịch vụ bảo trì mạng
To ensure choosing the right partner, the business should be based on specific criteria follows:
4.1 Kinh nghiệm của nhà cung cấp dịch vụ bảo trì mạng
Businesses should prioritize the supplier has been active on the market for many years, with record diverse customers, especially those customers in the same industry or have requirements for network infrastructure similar.
Suppliers are certified professionals international as Cisco CertifiedMicrosoft Certified or certificate from the airline industry-leading technology is a big plus for the team's technicians they are trained.
4.2 Phạm vi hỗ trợ kỹ thuật bảo trì
Maintenance service network includes not only repairs, but also to ensure periodic maintenance, malfunction prevention, emergency assistance when system malfunction. The factors businesses need to consider include:
- Suppliers have committed to on-time feedback troubleshoot quickly or not?
- supplier can support comprehensive test hardware, software, to the security element or not?
- If the business operates throughout or there is high demand for constant connectivity, the supplier must ensure support services, emergency 24/7 to handle any unexpected incidents.
4.3 Chi phí dịch vụ bảo trì
Suppliers need to make the table clear price for each type of service, avoid the extra cost incurred is not clear in the process of maintenance.
Business should consider selecting a provider plan maintenance periodically clear, logical, help minimize the risk of breakdowns, big optimize the cost of long-term compared with the only repair when the problem occurred.
4.4 Năng lực chuyên môn của đội ngũ kỹ thuật
Capacity of technical staff directly involved in maintenance is a key factor in determining the quality of service.
- Check to see if the technicians have owned the international certifications such as Cisco CCNA, CCNP, Microsoft Certified Solutions Expert (MCSE), or the security certificate other network or not.
- A team of technicians with rich experience will have the ability to handle flexible complex problems and come up with solutions quickly and accurately. Businesses can request a check profile on complex issues that they have successfully processed.
5. Tại sao chọn Lạc Việt để bảo trì hệ thống mạng?
- Service maintenance package comprehensive
Vietnam is not only maintenance of network system, which also provides maintenance service package thiết bị CNTT như máy chủ, thiết bị lưu trữ dữ liệu, thiết bị bảo mật, máy in, máy fax và các thiết bị ngoại vi khác. Doanh nghiệp sẽ không cần phải hợp tác với nhiều nhà cung cấp khác nhau, tiết kiệm thời gian công sức trong việc quản lý các hoạt động bảo trì.
- Cost savings up to 50% compared to renting IT fixed
Việc thuê nhân viên IT cố định để bảo trì hệ thống mạng thường tạo ra chi phí lớn cho doanh nghiệp, đặc biệt là với những doanh nghiệp không có nhu cầu thường xuyên. Lạc Việt cung cấp dịch vụ IT helpdesk trọn gói với mức chi phí tối ưu, giúp doanh nghiệp tiết kiệm tới 50% so với việc duy trì đội ngũ IT nội bộ.
- Our team of professional technicians with more than 29 years of experience
Với hơn 29 năm kinh nghiệm trong ngành công nghệ thông tin, Lạc Việt tự hào sở hữu đội ngũ chuyên gia IT giàu kinh nghiệm, có khả năng xử lý mọi vấn đề liên quan đến lắp đặt mạng và các thiết bị CNTT.
- Support service, fast, flexible
Lac Viet provide consulting services, support, maintenance, remote, and onsite quickly, ensuring any issues are resolved promptly in any where. Besides that, the service also supports lend replacement equipment during maintenance, help business uninterrupted business operations.
- Consulting services analysis for free
A benefit other prominent when the choice is business will get analysis services, free advice from the experts. Business will be examined, a comprehensive assessment of the existing network, and get maintenance solutions with optimal cost clear, transparent.
Choose Lac Viet, not only is the solution to save cost, but also ensure your network is always stable operation, reduce risk and increase in life expectancy for the entire equipment.
Doanh nghiệp có thể quan tâm: Table construction prices LAN TIÊU CHUẨN trên thị trường hiện nay
The system maintenance network not only is a technical task need to perform periodic but also a strategic element in ensuring the operation smooth and secure for business. Select a service provider, maintenance, reliable, competent professional with suitable experience will help the business avoid potential problems, optimize performance.
CONTACT INFORMATION:
- Lac Viet Informatics Joint Stock Company
- Hotline: 0901 555 063 | (+84.28) 3842 3333
- Email: info@lacviet.vn – Website: https://lacviet.vn
- Headquarters: 23 Nguyen Thi Huynh, P. 8, Q. Phu Nhuan, ho chi minh CITY. Ho Chi Minh
