Software operating business LV-DX Collab standardized operating performance enhancement

According to the report, convert the number of Vietnamese enterprises of VINASA in the year 2023, there are up to 72% of businesses admit that internal processes are fragmented, discrete data, delivered work that performance is dragged down significantly Before this situation, software operated business become solution center help standardize processes and create threaded affairs throughout, limiting operational risk and increase the ability to control the tempo in real time.

In this article, along Lac Viet Computing go deep into the nature of the operating software business goals, core values bring for business in the digital era.

1. Learn overview of operating software business

1.1. Software what is operating?

Software operating business (Business Operation Management Software) is a centralized system that helps businesses manage the entire internal operations: assignment, progress tracking, approval, process management, collaboration between departments and aggregated reports in real time.

You can visualize: if before the assignment takes place via email, Zalo, Excel or meeting directly, then the operating software will collect the whole set of these operations into a single platform. All information is updated in real time, can history handle clearly, the maximum reduction in lost data and save time.

Not only is tools affairssoftware, operating also play the role of “brain operation” to help business coordinator smooth all activities, especially in the working environment, hybrid or operate a multi-branch.

Software operating guide to 4 core objectives:

• Standardized – digitizing internal processes to Help businesses get rid of the repeater, reduce errors and ensure all processes are responsible, timelines, evaluation criteria clear.
• Increase productivity, reduce operating costs: According to research by McKinsey, the digitization process help businesses increase productivity up to 20-30% by reducing the time of exchange, meeting not needed and speed up the processing work
• Create a work flow throughout the middle parts: Thanks to the connection information in one platform, enterprise limited status silos – each department keep data private, difficult to coordinate with each other.
• Decision support by real-time data: the System reports, dashboard help leaders track progress, evaluate performance, congestion control, trend forecasting, based on actual data, does not depend on the report manually.

1.2. Any business need operating software?

Operating software is not just for big business. In fact, many businesses, large and small are using this system to solve the common problems such as:

• Business has multiple departments, complex process: When multiple-step process, many participants, using email, spreadsheets craft becomes less effective.
• Businesses are experiencing a slow approval schedule: If you have to constantly remind, urge, but work still late for an appointment, the operating software will help automate the flow of approval, warning congestion and recorded progress.
• Businesses want to expand the scale or multi-branch: operating dispersion makes the administration complex. The system helps the leader to control all activities that need not be present directly.
• The organizations and enterprises are to find out information about the operating software business to number conversion: This is the group have a clear need of upgrades governance model, increased transparency, standardized operation.
• Businesses to use AI in operation: The operating system, the new generation as LV-DX Collab integrated AI to analyze data, the smart reminder, suggestions for process improvements based on actual performance.

2. The core features of the operating system business

The features below are not just “software function”, which is the platform that helps enterprises optimize operation, shorten the processing time, reducing administration costs, and create the work environment of transparency, have discipline.

2.1. Coordinator of the work (Task & Workflow Management)

Coordination work is the foundation of all software operated business. This feature helps allocating work clear, set deadline, track progress in real-time and recorded history, treats transparent.

In many businesses, the allocation of work is still taking place via email, message or spreadsheet, resulting in lost information, 't know who is handling any task or is slow now. System coordination work to help standardize the entire process, creating processing flow coherently from the delivery to the recipient.

Values bring:

• Reduce overlapping work.
• Shorten deployment time.
• Increase the transparency and responsibility of each position.

2.2. Project management (Project Management)

For business operated many projects, this feature is indispensable. Project management software operating business allows business goal setting, budget management, resource allocation, keep abreast of progress in each phase (milestone).

Instead of tracking projects in Excel – capital to the error, easy to wrong and difficulties updates – the system helps managers observe the entire project on a single interface. All changes, risks, warning delay term are reflected automatically.

Values bring:

• Control resources effectively.
• Limit the waste project budget.
• Increase the ability to complete on time.

2.3. Process management number (Digital Workflow / BPM)

BPM (Business Process Management) is a tool to help “coding” process, the activity process number. Instead of depending on the human mind step by step, the system will automatically coordinating every task to get the right parts the right time.

For example: process proposed purchase. No need to print paper, hand ... or email multiple rounds. Business creation process on the system, then every recommendation will go under the right flow approval has been designed.

Values bring:

• Process standards and limit errors.
• Increase the operating speed.
• Easy expansion as your business grows.

2.4. Approved electronic (E-Approval)

E-Approval allows the signed approval, review, feedback profile online anytime, anywhere. In the business environment, high-speed, waiting for the leader to sign directly on the paper sheet making business easy to fall into a state of slow progress.

Approved electronic help solve completely this problem: personnel submit a request on the system, leaders receive notifications, view details, and approve it right on your mobile device.

Values bring:

• Approved faster, more transparent.
• Limited misplaced records.
• Ensure compliance with internal regulations.

2.5. Dashboard & reports automatically

Dashboard is a dashboard showing real-time data: the progress of the work, KPI departments, the number of requests are processed, the level of congestion process...

Instead of waiting staff general report last month, managers can monitor activity as soon as they are happening.

Values bring:

• Decision fast more accurate.
• Remove reports manually.
• Early detection of operational risk.

2.6. Management-text – documentation – room board

Many businesses have trouble saved documents scattered: Google Drive, email, network drive, USB. When you need to find, take more time or not the right version.

System administration help focus the entire text to the repository data consistency, assign access rights by role, track history edit.

Values bring:

• Material focus, consistency.
• Easy search access.
• To ensure the security of internal information.

2.7. Communicate collaborate internally

Internal communication is the determining factor in performance, but it is the weakness of many organizations. Operating software integrated enterprise internal chat, discuss in groups, share files, comment directly in each task.

Thanks to that, the information exchange is not dispersed. All discussions are attached to the respective job, help avoid misunderstandings and reduce meeting time.

Values bring:

• Increase the effective internal communications.
• Reduce meeting is not necessary.
• Collaboration fast, intuitive.

2.8. Automation by AI

• AI suggested actions: AI data analysis of business activity to suggest the next step for the user. For example: hint prioritize tasks have the risk of delay, proposed to shorten the process or suggestion for the match to coordinate.
• AI data analysis: the System learns from behavior, actual operation to indicate the trend: parts how often slow, work that would cost more resources, processes which have points of congestion. This is the basis for leadership improvement continuous operation.
• AI reminder and warning congestion: AI automatically remind tasks coming due, alerts when the process is standing, or predict the risk of slow progress based on historical data.

Values bring:

• Operate smoother, less interruption.
• Resource optimization business.
• Focus more on the strategy.

3. Software operating businesses solve the problem?

In the process of consulting switch number for the business in Vietnam, the point of greatest common I observed is the “problem does not lie in the lack of capacity, which is located at the coordinate system is not consistent”. Therefore, the operating software business introduction aimed at solving radical to the point of clogging this by digitizing the process, create a working environment that seamless, transparent.

Here are 6 common problem that most business are encountered.

3.1. Process discrete – assigning via email, Zalo, Excel

The majority of businesses are using multiple channels to communicate: email, message, file, Excel even exchange the mouth in the meeting. This makes information easy to duplicate, misplaced, or delayed updates.

Software helps to gather all the head work on a single platform: each mission has people in charge, deadlines, files, processing history. Thanks to that, the enterprise shorten the delivery time work, reduce errors and increase the ability to track progress in real-time.

3.2. Slow approval – lost progress

An approval process tradition often depends on the leadership in the office, read emails promptly or check out information from many different sources. This creates latency, particularly when necessary, approved costs, contracts, orders from hr or internal requirements.

Software operating businesses to help automate the flow of approval, send reminders, allowing leadership approval from any device. This shortens the processing time from several days down to a few minutes, making sure not to work any “fall into the gap”.

3.3. Teen aggregate data service leadership

One of the greatest challenges of leadership is the lack of accurate information and timely to make a decision. When the data are scattered in Excel, email, software, internal and the human, the manager must wait for the report manually, which leads to information are often slow or false.

The operating system provides business dashboard, real-time performance synthetic congestion, the result of the work according to the departments, help leadership make decisions based on data instead of hunches.

3.4. Silos of information between departments

Silo of information that occurs when each of the parts use a own tool, save private data and does not share with each other. This leads to confusion, delay leads to dispute liability. This is a common problem in the business is scaling.

Tools run your business create a collaborative environment related departments, where people can keep track related work, progress updates, exchange right on each task. This minimizes confusion and increase the speed coordinate internal.

3.5. Difficult to control performance and KPI

Enterprises often encounter 3 the main difficulty when assessing performance:

• Data not transparent
• Reviews based on sentiment
• Employees lack tools to track results

Software operating business solved by saving the entire work history, processing time, number of tasks completed, the ratio of the correct term and level of contribution for each project.

This helps hr to easily set KPI clear, fair and transparent, based on actual data, not dependent on subjective assessment.

3.6. Can't remote management – especially when business expansion

During the period of work hybrid and multi-locations, the leader must be present at the office to track progress no longer fit.

The operating software is allowed:

• See the progress in real time
• Track congestion
• Delivery the remote
• Approved on mobile
• Lookup the document, reports from every place

Thanks to it, the leader can control the entire operation, whether in the office, at home or work.

4. Criteria for selecting the operating software business suit

5. LV-DX Collaboration Software solution business operating in the digital era

LV-DX Collaboration is the operating software business developed by Lac Viet, focus on the goal of helping businesses to coordinate the work, automate processes and collaborate effectively in the work environment of. This solution meet the entire demand operate modern: the work, approve, track progress, manage the data and support decision-making based on real time information.

Highlight features:

• Process management operation LV-DX Dynamic Workflow: Not like the system process fixed, LV-DX Collab allows users to design, change, or expand the process according to the actual needs without programming. This helps businesses easily complete the process when changing the business model or re-structure.
• Coordinate the work smart: the System automatically allocate work according to capacity, departments, or rules were set. The warning late, reminder and automatic alerts the maintenance schedule.
• AI executive assistant in LV-DX Collab help: Hint processing steps followed in the process. Self-analysis of bottlenecks and optimization suggestions. Create quick reports according to the requirements of leadership. This is the value which software business operating old generation can't meet.
• Approval system 1 touch: the Leader can approve all processes – contract cost proposals, purchase requirements, internal communications – with just a manipulation on the website or mobile application helps shorten the approval time from a few days to a few hours, a very important improvement with more business-level censorship.
• Dashboard operating 360 degree: all the indicator operation is shown visually: the progress of work, quality handling, congestion, SLA, KPI related to commissioning. Thanks to that, the leader does not need to wait for paper statements, does not depend Excel; all data updates instant.

If your business would like to optimal operation, cut costs and accelerate decision-making with a modern platform, you can sign up for a free demo LV-DX Collab full features.

6. Process, software deployment, operating the business for the enterprise

A deployment process, it helps businesses minimize risk, “deployment, then remove”, ensure the team used to be – enough – use efficiency.

Here are 5 steps to deploy standards be applied by the solution provider credits:

Step 1. Survey process and needs

The first stage is a “comprehensive physical examination” the current state of the business. The goal of the step survey is not to list the desired features, that to determine the real problem are hampered performance.

Survey content often includes:

• Processes are operated under way? Related departments out?
• The point of congestion, what is the largest? Work slowly so where?
• The number of participants in each process, the processing time average.
• The system are: email, Excel, old software, meeting directly.

Step survey to help select the right range of deployment, the right features, the right model, avoid wasting time and cost.

Step 2. Pattern design, commissioning

This is the phase transform the current state of the model commissioning of goods. In other words, the business, the supplier will “draw back,” how the work goes from point A to point B on the software operating the business.

A model operate well need:

• Communicate clearly in the role.
• The process has a time limit, have the person responsible for the end.
• Automatically prompt term, automatically move step.
• Threaded approved standardized according to the actual operation.

For example: instead of sending the text via email, waiting for a response, the system will automatically switch step approval, recognition, processing time, warn if a late-term. This helps the business no longer depends on the individual, ensure transparency in the operation.

Model operated digitized help all parts “speak the same language”, reduce conflict, reduce the delay and increase the ability to control in real time.

Step 3. Training – transfer

Many projects fail because users who are not familiar or do not want to change. Therefore, training is an important stage helps the team understand how to use the operating software into your work day.

Program standard training usually includes:

• Guide the way of the, get the, comment, progress updates.
• Way approved on the system.
• How to view reports, dashboard for managers.
• Explain the rules operate on the platform to avoid confusion.

User master system – not passive, does not depend on IT – from which ensure long lasting performance.

Step 4. Commissioning – tweak

When the system has been trained, the business will start to “test run” a wide range of processes it. This is the time of recognition error, score not appropriate, or these aspects need to optimize.

The main activities include:

• Running test processes with real users.
• Recorded points obstruction, manipulation, excess, lack of information.
• Adjust the configuration, shortened step, add data fields needed.
• Check the level of fit between software corporate culture.

This is very important because there is no pattern operation is perfect, right from the start. Tweak helps system meet the right practices and work habits of the team.

System when put into official use will smooth operation, reduce the maximum error incurred, increase the rate of acceptance of users.

Step 5. Evaluate the effectiveness after deployment

After 1-3 months actual operation, performance evaluation is conducted to see the operating software business brings how results compared to the initial target. Team will clearly see the conversion efficiency of optimal resources, build platform operating standards to sustainable growth.

Managers often consider the index:

• Processing time jobs reduced by how much percent.
• The proportion of slow work term before and after deployment.
• The level of transparency of information, the ability to monitor in real time.
• The level of satisfaction of users.
• Number of processes operate is completely digitized.

If gain levels to improve this, the business can continue to expand the range deployment to the departments block left, increase the level of automation or integration with systems such as ERP, CRM, HRM...

With respect to the organizations and enterprises are to find out information about the operating software business, the selection of a solution pattern matching operation, the scale and speed of growth is an important step. Platform new generation as LV-DX Collab not only meet the management functions work, approve, collaborate, but also to expand capacity AI to forecast congestion, the proposed optimal process support, leadership, control, operate in real time.