In the context of global economic volatility, fast technology, strong development of the same model flexible working is increasingly common, human resources management become core elements to help businesses survive and sustainable development. A study by McKinsey (2024) suggests, the organization invested in strategic human resource management high-yield more than 23%, the ability to retain employees increased by 28% compared with the group with no clear strategy.
Human resources management is not merely hiring people, timekeeper or payroll. It is the process of building strategic personnel associated with your business goals to help businesses harness the maximum capacity of human – factors can't be replaced by machines or technology.
This article Lac Viet Computing will help administrators master the concept, role, process implementation and solution of modern human resources management. At the same time, pointing out how the app artificial intelligence AI in human resources management to improve the efficiency from the timekeeping, payroll to training and retaining talent.
The big change is now in hr: from traditional employment to generation Z, remote work, digital technology
Workforce today is changing rapidly. Generation Z – the group of employees born after 1997 – accounted for nearly 30% of the labor force Vietnam (according to the General department of statistics, 2024). They have a tendency to prioritize personal experience, and flexible about location and interested in the job sense than just salary.
Along with that, the trend work hybrid or remote drives human resource management becomes more complex. Enterprises need to have the tools, processes, personnel administration number to ensure efficiency and transparency in timekeeping, payroll, performance reviews. In addition, the development of artificial intelligence AI is creating landmark in human resources management from the automation of the recruitment process to analyze employee data to make staffing decisions more accurate.
The role of human resource management and talent in helping businesses compete and sustainable development
Human resource management is a platform that helps business to maintain competitiveness in the long term. When businesses know how to plan – selection – training – retaining personnel properly, they not only reduce operating costs but also increase the intrinsic value.
In other words, human resource management and talent effectively help enterprises build close-knit team, capable of innovation, ready to adapt with change. This is the competitive advantage sustainable that the organizations and enterprises are to find out information about human resources management need to move forward.
1. Concept & scope of human resources management
1.1 definition “human resources management” – who does what, how?
According to the Magazine Science and Economic development (2023), human resources management is the system of activities that aim to attract, develop, maintain, use, efficiency workforce to achieve common goals of the organization (js.ktpt.edu.vn).
In other words, this is the process of ensuring the “right person – right job – right time” through the policy on recruitment, training, evaluation and compensation.
For example, In a manufacturing business, hr not only timekeeping, payroll, but also data analysis, absence, time, work to the proposed layout plan ca sensible, reduce costs, increase ca. It is the practical application of human resource management efficiency.
1.2 The main components in human resource management number
A system of human resource management modern usually includes the active group key:
- Planning human resources: forecasting demand for human resources according to your business goals, build plans for recruitment, training, fit.
- Recruitment selection: construction process of selective human resources based on capacity, suitable corporate culture.
- Training & development: Improve skills, knowledge, capacity and leadership for the team.
- Evaluation and remuneration: Ensure employees are recorded worth through KPI, bonus, benefits.
- Retaining talent: building experience staff actively encourage sticking long.
When these components operate uniformly, businesses can create “circle human resource development and sustainability,” in which each employee is to maximize his abilities.
1.3 distinguish “hr” and “human resources” – why businesses need to look at people as a “resource”strategy
The term “personnel” (personnel) is generally understood in the narrow sense, focusing on administrative work – attendance, payroll, contract labor. Meanwhile, the “human resources” (human resources) bring broader sense includes the whole human potential in the organization, both in terms of skills, attitude, creativity, commitment.
For example, an employee may not be the best expertise, but it is who spread positive mental help teams achieve higher performance. When businesses realize and develop the values that they are actually doing human resources management and not just “human resource management”.
In other words, human resource management not only helps the business maintain smooth operation, but also the investment strategy into people – the key element to create profitable long-term value.
2. Trend application AI in human resources management: hiring smart, data analysis, hr, predict employee retention, automate timesheets & payroll
Artificial intelligence (AI) is changing the way human resource management operates in the business. AI helps automate – personalization – optimized most of the stitch in personnel administration:
- Recruitment intelligence (AI Recruitment): AI analyzes thousands of candidate profile in just a few minutes automatically screened according to the criteria of competence, behavior. For example, the software features a “AI Scan CV” eliminates errors due to bias sensory and shorten the duration of hiring an average of 25 days to 10-12 days (as reported by LinkedIn 2023).
- Data analysis personnel: AI can aggregate data about work performance ratio, the holiday, the mounting level staff for early detection of internal problems. For example, algorithm, machine learning (machine learning) can predict the rate of the holiday of a department based on the behavior patterns of work and feedback to employees helps managers for timely intervention.
- Predict and retain employees: Many international businesses such as IBM, Google has applied AI to identify the group of employees who risk high absenteeism. Thus, they have to reduce the rate of voluntary leave to 25% (according to Harvard Business Review, 2023).
- Automated attendance & payroll: AI combined with technology, face recognition, GPS positioning and machine learning help the accurate timekeeping eliminate fraud. In the array payroll, AI automatically checks for errors collated with welfare policies to ensure transparency, fairness, comply with labor laws.
These apps not only help enterprises to reduce operating costs, personnel 20-30%, but also improve the experience employees through the process quick, transparent and accurate.
3. Lac Viet SureHCS HRM – management software, human resources, integrated AI, comprehensive for the enterprise
LV SureHCS HRM là hệ thống phần mềm HRM quản lý nhân sự toàn diện được phát triển để giúp doanh nghiệp chuẩn hóa quy trình nhân sự từ tuyển dụng, chấm công, tính lương đến đào tạo, đánh giá và giữ chân nhân viên. Điểm nổi bật là phiên bản mới của LV SureHCS đã tích hợp trí tuệ nhân tạo AI như một phần cốt lõi giúp nâng tầm công tác “quản lý nguồn nhân lực” thành “quản trị nguồn nhân lực”, thay vì chỉ quản lý hành chính.
Can say, LV SureHCS not only support the hr department made the business every day, but also help business leaders can look clear data on the labor force from which decision strategy improves the efficiency of personnel.
The actual value that the business will receive:
3.1 save time, operating costs, personnel
Previously, many businesses have to handle personnel records, timekeeping, payroll manually is very laborious to errors. LV SureHCS with the module automation help:
- Input record faster thanks to AI – for example: filter CV, dissection data from the candidate profile.
- Chấm công tính lương đồng bộ, đảm bảo tính chính xác qua đó giảm chi phí hành chính và nhân sự. Doanh nghiệp có thể giải phóng nguồn lực HR khỏi các công việc thủ công để tập trung vào các hoạt động chiến lược như phát triển nhân tài hoặc cải thiện văn hóa.
3.2 Improve the efficiency of recruitment retain talent
Với việc tích hợp AI trong quy trình tuyển dụng, LV SureHCS giúp doanh nghiệp:
- Auto scan, classify candidate profile with LV.AI Resume, reducing the time increase the quality of selection.
- Xây dựng “candidate pool” – kho ứng viên tiềm năng, giúp doanh nghiệp chủ động hơn khi có nhu cầu.
- Create platform experience better employee from input (onboarding), increased sense of cohesion reduction ratio stay the soon — it is very important in human resource management and human resources.
With the “right person – right job – right time”, the business will be less interrupted operation not investment back many on recruitment.
3.3 decision Support hr strategies through data
LV SureHCS provide reports, data analysis, personnel in real time: the human condition, the rate of absenteeism, employee performance, staffing costs,...
Thanks to that, the administrator can:
- Get to know soon the problem as the departments that the rate of absenteeism, high staff low performance or capacity has not been developed.
- Planning, training, replace, or restructuring personnel in a timely manner.
- Closely connected between the target hr with business strategy — the core of human resources management really.
3.4 enhanced experience staff building corporate culture
A factor often overlooked in the “human resource management” tradition is experience staff. LV SureHCS supported extensions:
- The utilities such as “For bonus electronic”, “thank – statement on the system,” “map experience employees” (employee journey map) helps to increase the mount spiritual work of employees.
- Hr portal mobile app helps staff quick lookup benefits, process, insurance, payroll, increases the level of satisfaction.
When employees feel themselves as a part of the organization, confident to contribute and be recognized, the ability to “retain” will be higher from that business to avoid high costs for recruitment and re-training.
If your business is experiencing one or more problems below, LV SureHCS are worthy of consideration:
- Hr data is dispersed, processing timesheets & payroll also craft many personnel costs high.
- Recruiting takes a lot of time, hard to find a suitable candidate, especially in highly competitive environment.
- Experience low: employees leave work early, feeling not be recorded, sticking little.
- Leaders want to move the hr department, from the role of “administration” to role “strategy” that is actually human resources management instead of just managing human resources.
- Businesses are or preparing to perform the conversion number of personnel, want to integrate technologies such as AI into hr processes.
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