With the development of technology, artificial intelligence, more and more app AI is in office work in it, the solution virtual assistant have been deployed more applicable in the process of corporate governance, instead of individually as before. So assistant AI is what? There are feature highlights and how?
Track your articles Lac Viet Computing to be answered in detail and suggestions 5 software assistant AI best today.
1. Virtual assistant what is?
1.1 Workflow Definition
Virtual Assistant is an application of AI technology is designed to interact with users through natural language, including text and voice. This technology integrated processing algorithms natural language (NLP), machine learning (Machine Learning) in order to understand and respond in an intelligent way based on the requirement of the user.
The concept of “virtual assistant” is often used to refer to the system support the automation of everyday tasks such as calendar management, search for information, answer questions, work reminders or even handle simple transactions. However, the need to distinguish virtual assistant with the app chatbot other. While chatbot usually built with the goal of answering specific questions or customer support in a narrow range, virtual assistant direction to a solution more comprehensive with the ability to deeply integrated into the business processes, from management, work, customer care for to support data analysis, trading forecast.
Virtual assistant has now evolved beyond the mere function of answering the question or performing the command. With the ability to handle natural language voice recognition and automatic synthesis of information, virtual assistants become “a companion” smart in the work environment of. The business has recorded a significant increase of performance when integrated virtual assistant into the business processes. Research the latest figures showed that the deployment of virtual assistants can reduce operating costs up to 30%, increase labor productivity by up to 20%, clearly demonstrating for economic efficiency that this technology brings.
1.2 historical development of virtual assistant AI
Initially, the system virtual assistant appeared in the form of the simple program, using the rules programmed fixed to answer the basic queries. The system is based mainly on the answer script available, there is no ability to “learn” from data.
With the development of AI technologies, machine learning algorithms and processing natural language has been improved significantly, help virtual assistants becoming more intelligent, more flexible. The important milestones in the development process include:
- The advent of Apple's Siri, open top for trends virtual assistant based on the voice.
- The development of Google Assistant, Amazon Alexa help take the ability to control smart devices deeply integrated into the ecosystem of digital products.
- The appearance of the virtual assistant business as FPT.AI or Chatbot AI Lac Viet is designed to optimize workflow, customer care, support decision-making based on data analysis.
These advances not only expands the application possibilities but also help the virtual assistant become more diverse in terms of functionality and the ability to customize according to the specific needs of the business.
1.3 Classification virtual assistant
Application-oriented virtual assistant can be divided into two main types:
Personal virtual assistant: This is the system that support users in the task daily, individual, such as reminders, calendar management, search for information, control smart devices. The personal virtual assistant, like Siri, Google Assistant, Cortana is designed to integrate seamlessly into daily life to provide the user experience friendly.
Virtual assistant business: This system was developed with the aim of optimizing business processes, support the internal operations such as financial management, accounting, customer care, hr and executive. The virtual assistant business is often integrated with the system of internal management, the technology platform is there to provide timely information, automate processes, support decision-making based on data analysis.
2. Virtual assistants are the outstanding features and how?
2.1 Automation of job tasks
Application assistant AI can perform several task repeated a fast, accurate, reduce the burden of daily tasks for employees, allowing them to focus on the more important tasks.
By automation the process, the virtual assistant helps to reduce errors, speed up completion of the work.
For example, the AI assistant can automatically update schedule appointments, send reminder notifications, even schedule a meeting based on the priority, time of the members in the group.
2.2 context awareness to provide a personalized experience
Equipped with intelligent algorithms, AI assistant can understand the habits, interests, specific needs of each user through searches in the past. Since then given suggestions, feedback consistent with the context, bring the experience better, more efficient.
Such virtual assistants can propose solutions based on the interaction history or prioritize the important work first.
2.3 Access data access in real time
The AI assistant conversational own advantages inherent when access to information thanks to the possibility of unlimited access to the huge data sets. This allows software seamless traceability data in real time, ensure that each query is received accurate feedback, updates every minute.
This is useful in making business decisions timely, accurate, while enhancing the work performance of employees.
For example, assistant Chatbot AI assistant can quickly provide financial statements, data, business and customer information in just a few seconds.
2.4 Proactive Support
Software assistant not only react to the requirements of users but also can actively give suggestions and announcements. This function helps users not to miss the opportunity or important tasks. Specifically, the application can track the progress of the work, remind about deadlines work, propose solutions when it detects problems.
For example, if you notice that a task is delayed, AI assistant can remind launched the next step to solve.
3. Top 5 Software virtual assistant AI applications in business management
Watch now top 5 software assistant AI conversational support, corporate governance best:
- Virtual assistant Chatbot AI Lac
- Application virtual assistant Google Assistant
- Virtual assistant FPT.AI
- Software Alexa
- Cortana
Below is a table comparing the composite of chatbot AI:
| Virtual assistant | Developer | Technology & Capabilities | Main features | Integrated ecosystem |
|---|---|---|---|---|
| Chatbot AI Lac | Shares Information Vietnam | – Generative AI – Handling natural language |
– Answered 24/7 (only for 1 second) – Lookup provides information from the digitized documents – Synthesis, summary information – Support accounting & finance (forecasting, risk warning) – Reminder automatically – Digitized processes approved |
System administrator LV-DX with integrated multi-module: Workflow, Finance, Customer Care, HR |
| Google Assistant | – Recognition & voice processing – Technology NLP |
– Manage schedules, task reminders – Search for information – Control the smart devices |
Ecosystem Google (Google Calendar, Google Task,...) | |
| FPT.AI | FPT | – Voice recognition – Voice synthesis – Handling natural language |
– Understand the customer correctly – Customer care smart – Optimized workflow – Auto latch orders |
Integrated into business processes, business |
| Alexa | Amazon | – Voice processing – Control smart devices |
– Manage your schedule, send a message – Support to manage your inventory, orders, |
The Amazon ecosystem, integrated with smart devices |
| Cortana | Microsoft | – Voice processing – Integration with Office |
– Task management – Create documents, presentations, spreadsheets – Sync data |
Ecology Windows, Xbox, Microsoft Launcher and the Office |
3.1 Virtual Assistant Chatbot AI Lac Viet
Be application of artificial intelligence technology Generative AI have the ability to understand language processing nature of human. Assistant location, virtual Chatbot AI integrated on system administration LV-DX can meet the requirements of business owners, hr immediately just out a command by text or voice:
- Enquiries 24/7: Chatbot AI continuous operation, responding to all the needs of staff in just 1 seconds, make sure the information is provided timely and accurate.
- Lookup information from the digitized documents: Chatbot AI helps research to provide accurate, complete required information from the document number of the organization, helping users save time, improve work efficiency.
- Automatically aggregated summary information: After search, virtual assistant AI Lac Viet, automatic synthesis, lists summary information necessary for user to help save time, and ensure information is properly understood.
- Support accounting financial management: AI assistant to help answer all queries related to statistical reports policies financial assistant AI smart accounting in real time. In addition, apply AI technology in accounting also helps to analyze the financial indicators, alerts immediately when there is volatility, helping the enterprise risk management initiative.
- The smart reminder: Chatbot also has the ability to automatically schedule reminders debt settlement through email, enhance customer experience, supplier. Besides, Chatbot analyze historical data to forecast financial trends, business support effective planning and proactive in financial management.
- Digitization process approved: Digitize every process unlimited amounts, ensuring all information is queried, fast processing, business support, operational efficiency, cost savings.
Do you know businesses are spending a lot of money to pay for staff looking for information?
- Of 1.8 hours per day employees spend out to search and collect information, the equivalent of 9.3 hours per week
- Business loss 500 hours per year for employees to perform searches for information for work
- 63% leadership said the sharing of knowledge and information internal trouble, reduce the productivity of the business
Lac Viet Chatbot AI assistant – Freeing up personnel to focus on creative work
- Virtual assistant process – approved LV Chatbot AI for Workflow: Access quick information, content summary, revise errors on file the signed
- Virtual assistant accountant LV Chatbot AI assistant for Finance: remove input crafts, bring the data to the correct input, automatically prompt-term LIABILITIES – PAYMENTS, cash flow forecasting, warning of financial risks
- Virtual assistant customer care LV CareBot AI assistant: Integrated Chat on multi-platform, feedback and customer requests quickly, consulting, flexible, not being constrained by fixed script
- Virtual assistant hr LV Chatbot AI for HXM: save 70% time for HR and leadership, extract the entire database of candidates any file format, faq auto welfare policies, rules, regulations 24/7, statistical, personnel, resources, business in few seconds.
CONTACT INFORMATION:
- Lac Viet Informatics Joint Stock Company
- Hotline: 0901 555 063 | (+84.28) 3842 3333
- Email: info@lacviet.vn – Website: https://lacviet.vn
- Headquarters: 23 Nguyen Thi Huynh, P. 8, Q. Phu Nhuan, ho chi minh CITY. Ho Chi Minh
3.2 Application virtual assistant Google Assistant
With the ability to understand and respond via voice, in addition to the individual features, Google Assistant can perform many different tasks such as schedule management, task reminders, search for information, control smart devices.
Google Assistant is deeply integrated into the ecosystem, Google, synchronization, managing the work effectively when combined with other modules such as Google Calendar, Google Task,...
3.3 Virtual Assistant FPT.AI
FPT.AI is software virtual assistant developed by FPT, one of the leading technology Vietnam. Ownership of the three technologies, voice Recognition, voice synthesis, processing natural language Assistant FPT.AI can understand the exact intention of the customer, quickly put out the answers fit.
Assistant FPT.AI not only helps businesses optimize workflow, but also service provider customer care clever. In particular, the software has the ability to latch orders automatically, help increase business efficiency and reduce personnel costs.
3.4 Virtual assistant software Alexa
Alexa is a virtual assistant developed by Amazon famous with the ability to control the smart device integration, deep into the Amazon ecosystem.
App that can help business manage schedules, sending notifications, and even support in the management of inventory, orders. With Alexa, businesses can enhance work performance, improve customer service.
3.5 Virtual assistant Cortana
Cortana is AI assistant conversation of Microsoft, designed to assist users in managing tasks, performance-enhancing work.
Cortana has the ability to integrate with various devices, Windows, Xbox app Microsoft Launcher on Android devices, helps synchronize data at the same time manage your work effectively.
Application handsfree understand the voice query, have access to the apps of Microsoft Office to create documents, presentations and spreadsheets.
By integrating the application, software virtual assistant the system administrator can help businesses improve the efficiency of business activities, optimal workflow lookup information quickly, regardless of when. Hopefully with the information that Vietnam offers, businesses can choose to be tools that support the best fit.
CONTACT INFORMATION:
- Lac Viet Informatics Joint Stock Company
- Hotline: 0901 555 063 | (+84.28) 3842 3333
- Email: info@lacviet.vn – Website: https://lacviet.vn
- Headquarters: 23 Nguyen Thi Huynh, P. 8, Q. Phu Nhuan, ho chi minh CITY. Ho Chi Minh
